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Technology sharing | quick intercom integrated dispatching system
2022-07-28 11:19:00 【51CTO】
Preface
To cater to “ Establish and improve the social early warning system in response to natural disasters and social security , Form a unified command 、 The function is all ready 、 An efficient emergency mechanism , Improve the ability to ensure public safety and deal with emergencies , Enable the government to fully perform its functions ” Regulations , Improved the official and industrial departments' awareness of emergency 、 Rapid response to emergencies and ability to resist risks , Build a complete set of integrated command and dispatching system and provide faster emergency rescue services for the public .

Quick talkback integrated dispatching system is a set of integrated audio and video technology 、 Data business 、 Network communication technology 、 Visual command and dispatching 、 Videoconferencing 、 Cluster intercom 、 Network video surveillance 、 An audio and video real-time interactive platform integrating emergency plans . Adopt modern information and other advanced technologies , Establish set communication 、 Command and dispatch are integrated , Highly intelligent integrated command and dispatching system . For the front line 、 Rapid information collection at the emergency site 、 Emergency command and other actions , Achieve cross regional 、 Unified command and coordination across departments 、 Quick response 、 Joint action .
Basic function
Member multi-channel intercom :
Members can access multiple channels , You can view the members of your channel and call online members , At the same time, it can answer the calls of other members in the channel .
Dispatcher intercom :
The dispatcher makes a single call to the members 、 Group call 、 Temporary group call and other contact information , Members can also be monitored 、 interrupt 、 Pull in channel and other operations .
IM news :
Dispatchers and on-site staff obtain recordings through channels or one-on-one 、 videotape 、 written words 、 picture 、 Video and location information , Fast remote negotiation , At the same time, it can be used as the basis for later verification .
Positioning management :
It mainly includes real-time location query of terminal members 、 Track playback 、 Electronic fence 、 Routine inspection 、 Circle selection and box selection .
Real time reporting :
Special terminal 、 Report alarm information in real time , And accurate positioning , Implement two-way video for key and abnormal links 、 Voice communication , Conduct remote command and dispatching for participants , Quickly discuss and adjust the schedule .
Special function
Call prompt :
During the call , Members participating in the call can receive various prompt messages related to the call status .
Preemptive call :
In the same channel , The user level is the same 、 When many people talk , The first caller gets the right to speak .
Member status :
You can see whether each member of the channel is online on the client 、 Kill far away .
Kill far away :
The dispatcher can remotely “ close ” Terminal functions .
Automatic reconnection :
When the network is disconnected for some reason , The software will try to reconnect automatically .
User level :
The administrator can set and modify the user's level in the channel , Members with high user level can get priority to speak .
Recording and playback :
On the dispatching desk and customer management platform, you can check the intercom records of the channel and playback each record .
monitor :
Members can monitor the speech of multiple channels at the same time .
Member rights :
The administrator can turn on or off the permission of a member , Include : Call in and call out .
Application scenarios

Intelligent security :
be based on NFC technology , Realize the management of inspection projects and patrol areas 、 Watch out 、 Patrol equipment 、 Patrol route 、、 Patrol plan 、 System management in terms of patrol record query and Export .
Administrative law enforcement :
An emergency happened , Coordinate with emergency offices at all levels or relevant departments , Such as fire protection 、 Public Security 、120 First aid, etc , Quickly establish temporary linkage departments , Unified command and dispatching . Realize dynamic assistant decision ,5G/4G Real time live broadcast of live pictures by image recorder , Assist decision makers to fully control the dynamic information of the site , Provide intelligence support for developing effective emergency strategies .
The prison of wisdom :
Support cluster intercom 、 Real time images 、 video 、 Report 、 Electronic fence 、 Location services 、 Hierarchical dispatching command , Realize the nearest dispatcher to deal with emergencies , Through the command platform , Delimit the activity area and monitor it in real time , There are violations , The alarm information is sent back to the dispatching platform synchronously .
Emergency dispatch of rescue materials :
Platform based operation research management , Determine the demand for relief materials at the first time 、 Type information 、 Details of transportation routes, etc , Carry out multi-party hierarchical linkage coordination , Coordinate relevant departments to participate in emergency rescue work , Establish an emergency coordination and linkage mechanism , Conduct unified and efficient dispatching and rescue , Comprehensively improve the handling capacity of emergency rescue events .
Emergency command of scenic spot :
Set speech 、 video 、 picture 、 Geographic location and other information are integrated , Based on Information Network , Information facilities characterized by organic interaction of various systems . Integrate the big data and monitoring command system of the scenic spot 、 The scenic spot management system is merged into one management system , Through a comprehensive analysis of the infrastructure and service facilities of the scenic spot 、 Timely perception , Realize the real-time monitoring of the running state of the panoramic area , intuitive 、 Fully display the overall situation of the scenic spot .
Conclusion
The quick intercom integrated dispatching system is the voice 、 video 、 Images 、GIS、 data 、 Text messages and other information and data are integrated , Build an all media integrated command and dispatch business , Achieve unified command 、 The purpose of joint action , Realization “ visible 、 It can be called 、 Adjustable 、 Trace the source ” The goal of , Basically meet the information integration 、 Command flattening 、 Construction requirements of intelligent operation , It improves the management efficiency and intelligent application of command and dispatching .
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