Innovation and exploration are added layer by layer, and the field model of intelligent process mining tends to be mature

With RPA And the rapid development of process mining technology , The concept of super automation has had a huge impact on enterprise business , There are many in China RPA Manufacturers have started the process mining business , Now in China , The technology is on the verge of explosion . Among them, Shanghai Rongzhi Information Technology Co., Ltd. is one of the first batch in China RPA manufacturer , As early as 2016 Began to set foot in RPA The first generation of RPA product , Rongzhi information thinks , Combined with process mining and 0 Code manipulation is the future RPA The general trend of development , Therefore, the company has been in this layout since its establishment . Now , After years of intensive cultivation , Rongzhi information tends to be mature in the field of process mining , High speed development of performance .

01
RPA + The golden combination of process mining

stay RPA Track ,RPA + Process mining has become a popular collocation . not long ago , Microsoft announced on its official blog that it had acquired the leader of process mining Minit, To enhance intelligent automation and process mining capabilities . Similarly, ,Celonis Just acquired the process mining manufacturer PAF. Actually , Many years ago , A number of RPA The manufacturer began to excavate the layout process ,2019 The world's largest RPA manufacturer UiPath Acquisition of Dutch process mining supplier Process Gold, And based on this, we launched Process Mining ;2020 year ,Celonis Acquired a well-known European RPA manufacturer Integromat. in addition ,SAP、IBM And other enterprises have also made in-depth layout in this field .

In the world , Process mining is not a new concept , Relevant overseas manufacturers have already entered this track and achieved good results . What is process mining ？ Simply speaking , If you compare the digitization process of an enterprise to seeing a doctor , Process mining is like X Light machine , To find problems in the business process .BPM The transformation of will involve many information systems and personnel , It's like an operation , Risk and hope coexist . and RPA Automation is like medicine , When you don't have to break your muscles and bones , You can use only RPA Technology to make the most agile and effective treatment for business changes facing digital transformation . therefore RPA + Process mining has become a trend .

according to Gartner Research Report shows ,2020 In, the scale of the global process mining software market was 5.5 Billion dollars （ Excluding consulting income ）, 2022 It can reach 10 Billion dollars , Expect to 2025 The years will reach 22.5 Billion dollars , from 2021 Year to 2025 year , Will be with 32.6％ Compound annual growth rate of , Among them, the growth rate of Greater China is 37.2％. Therefore, industry rumors indicate 2022 It will be the first year that process mining officially broke out in the domestic market , Major manufacturers are also competing to show their capabilities and advantages in this field .

02
Explore the methodology applicable to China , Let users become process leaders

In a sense , Domestic enterprise managers and process management practitioners have always been in a delicate state of expectation and wait-and-see . They are not optimistic about the role of process mining technology in enterprise process management , It is a question whether this technology can be directly applied to actual domestic projects imported from the West .

This question is not without reason . Western developed countries have a long theoretical research and practical support for process management and process optimization , Combined with the excellent automation information technology support of the enterprise itself , The role of process management gives enterprises the most effective 、 obvious ROI earnings . However, the introduction of process management in China is relatively late , The academic theory and practice of process management are also relatively weak , And because of some rigid requirements , The basic means of process management will be adapted to the domestic environment . These adaptations are not based on western academic theories , As a result, it is difficult to reuse the western process optimization experience in domestic process management . This behavior evolves that many domestic enterprises have their own unique management methods and optimization methods , To promote the continuous development and expansion of the enterprise .

“ At present, most domestic process mining tools copy foreign products and functions , Try to use the methodology of western academic theory and practice to transmit this seemingly effective concept to the enterprise decision-making level . But the actual market has proved , This method is very difficult to get through .” Rong Zhi information CEO Chai yatuan said , The essence of digitalization is an inseparable whole interwoven with business processes , Hasty implementation of enterprise digitalization will create risks . Solid business management system and business process for foreign countries , The feasibility of the process mining tool is highly recommended , It can clearly find and locate the root of the problem from the system log information and provide guidelines for process optimization . For example, it is often used in process tool demonstration scenarios from purchase to payment （P2P）, In western countries , This kind of process has been operated as a standard business in every enterprise , It also contains the monitoring of corresponding dimensions KPIs Indicators to measure the health of their processes . Foreign enterprises pay for the goods after purchase （Purchase to Pay） This kind of process is used for process mining and analysis , To monitor and optimize the process , The fundamental reason is that its corresponding enterprises are directly related to benefits . In the implementation of the purchase business contract, it will be clear that 30 Payment within days , The supplier will give to the purchaser 2%-5% At a discount of , And this is the standard clause of all purchase contracts . Therefore, western enterprises will try their best in the process from purchase to payment 30 Payment within days , The direct benefit that the purchaser can also get from it is the discount of the purchase price . But facing the domestic conditions , There is a big difference . This case clearly shows that it is not feasible to copy the idea of foreign process mining in China . Different national conditions , The governance system is also different , One left , One to the right .

In the practice of many cases , Rong Zhi believes that directly copying foreign process mining tools to apply to domestic business processes is not in line with the actual situation in China . After years of project practice and experience , Rong Zhi's information leads to a methodology applicable to China , That is, the fundamental goal of domestic enterprise oriented process mining is process optimization / reengineering , But the functional focus should not only be on the compliance of business processes 、 Consistency or bottleneck , We should also pay more attention to the adaptation and optimization of the final purpose of the original domestic business process . It is possible for Rong Zhi to simulate and optimize the process . The goal is to make every user 、 Every decision maker can be the leader of the process . While understanding the business process , The ultimate goal is to control the direction of business development .

03
Build product matrix , The closed-loop mode ushers in rapid development

at present , Rongzhi information has created “iDiscover+iBot+AI Lab” Trinity full life cycle product matrix , Based on the product matrix , Rongzhi information enables RPA Technology is really in all fields 、 Widely popularized at all levels . In the customer's actual business scenario , from RPA Be responsible for the actual implementation of various tasks , Process mining is responsible for analyzing ,AI It undertakes the function of understanding and parsing , All three work together to make “ Digital employees “ Really have the same office execution ability as people . This scheme can find problems 、 Find a solution 、 solve the problem , Form a real closed loop .

Rong Zhi information passes through no code 、 Visual drag design method reduces the threshold of process writing , take iBot modularization , Customers can configure the required... For installation like building blocks RPA function . With iBot Studio Development tools, for example , Customers only need to record or drag visual graphics to complete the robot process design , It eliminates the complicated coding process , Greatly reduced RPA The threshold for the use of tools , So that more business people without code experience can really use it .

in addition , Rongzhi information also builds ecological model barriers , We have established in-depth cooperative relations with ecological partners , Rongzhi opens its products and service capabilities to channel partners , Then the channel develops the corresponding solutions , Both parties work together to serve customers , In this mode , Rongzhi's channel partners can sell and deliver independently , Rong Zhi only receives license Subscription fee for . at present , Rongzhi information has created an industry solution based on financial scenario with UFIDA , Tencent and many other leading enterprises are the channel partners of Rongzhi information . according to the understanding of , The revenue of Rongzhi information through channel sales has reached a considerable proportion , This enables the company to maintain high-speed growth even though the direct sales team is limited .