The company is worried about customer frustration and brand damage caused by DDoS Attacks

This year, 2 I was investigated in May Of 1,000 name IT What professionals care about most is DDoS The impact of the attack on customer service , among 51% List it as their top concern .

exceed 300 Respondents said they were DDoS The victim of the attack , among 35% Your attack lasts longer than 24 Hours ,11% The attack lasted more than a week .

“ You have a one-third chance of being DDoS attack . This is a IT What teams and companies need to be prepared for ”,Neustar Director of security operation center Ted Swearingen Say .

For the retail industry IT For professionals ,67% My experience DDoS The attacker believes that the cost of website interruption is more than per hour 100,000 dollar , Equivalent to a daily loss of 200 Thousands of dollars .

“ This is a considerable sum of money . People don't realize that DDoS Many other costs associated , For example, brand damage ”,Swearingen tell Infosecurity. He added ：“ People see you as a potential provider of certain services , They found that you suffered DDoS Attack and your service fails , They may look elsewhere ”.

Overall speaking , The survey shows that a large number of companies face DDoS Risk of attack , But few solutions are designed to counter these attacks , Many companies rely only on firewalls and intrusion detection systems . Investigation found , Less than 5% Of the respondents had a specially constructed DDoS Mitigation products .

“ We've seen firewalls become bottlenecks . They can't handle that type of volume and so many connections per second . So eventually they fell . Just one of the weakest links is needed to close your site ”, He said .

This explains why there have been so many attacks in recent days . If there is not enough protection , The company cannot prevent losses from increasing . Investigation found , Although many respondents are aware that their customer experience and public trust are at risk , But they haven't taken the next step to protect their reputation .

Swearingen say ：“DDoS The attack is getting bigger and bigger , More and more , More and more complex , And it lasts longer and longer .” “ An attacker will not attack you with a vector , Instead, attack you with three or four vectors . You may be able to lighten one , But you can't alleviate all four ”, He added .