Post Gartner webinar "nine questions on digital transformation"

Gartner  Webinars  “ Nine questions about digital transformation ”  Postsessional sensation

1  Preface

Recently, the author participated in  Gartner  An online webinar shared by Dr. sunzhiyong, vice president of research  “ Nine questions about digital transformation ”, Here, I would like to share my feelings about the conference through a blog post , Exchange and study with you .

The theme of this seminar is to explore the success of digital transformation , Include ：

• Explore the nature of digital transformation 、 Value and status quo

• Explain Executive 、 Business units and  IT  Positioning in the digital transformation process

• Explore the roadmap and future trends of digital transformation

Typical questions that the meeting tried to answer were ：

• At what stage is the digital transformation now ？

• What is the essence of digital transformation ？

• In the process of digital transformation , Senior management , Business team , as well as IT What roles should each play ？

2  summary  -  Typical characteristics of digital transformation at different stages , Common problems that need to be clarified and solved

All enterprises need to make digital transformation ,Gartner  According to the different promotion degree of digital transformation of different enterprises , It can be summarized into three stages , They are deep water areas , Acceleration period and harvest period , Typical characteristics of each stage , The common problems that need to be clarified and solved are also different .

This part is what I feel most deeply , For us to understand the digital transformation , Continue to promote digital transformation , It has guiding significance from a strategic height .

2.1  Typical characteristics of different stages of digital transformation

Enterprises at different stages of digital transformation , At the ideological level , There are obvious differences in the understanding of digital transformation ：

• Enterprises in the deep water area believe that ： Digital transformation  ≈ IT

• Enterprises in the acceleration period believe that ： Digital transformation  = IT+  Business , namely IT Integration with business ;

• Enterprises in the harvest period believe that ： Digital transformation  =  business / Business model innovation and transformation .

2.2  Common problems that need to be clarified and solved in different stages of digital transformation

Enterprises at different stages of digital transformation , Common problems that need to be clarified and solved , Here's an overview ：

• Enterprises in deep-water areas need to identify and solve the following common problems ：

• What is digital transformation ？

• How to position correctly IT Role in digital transformation ？

• How to ensure that high-level enterprises help with digital transformation ？

• Enterprises in the acceleration period need to identify and solve the following common problems ：

• How to find by interpreting the policy IT The direction of business integration ？

• How to achieve... At the strategic level IT Integration with business ？

• How to achieve... At the operational level IT Integration with business ？

• Enterprises in the harvest period need to identify and solve the following common problems ：

• How to design digital business model innovation and transformation ？

• How to use “ Assembled business ”  Lay the foundation for digital transformation ？

• How to harvest the success of digital transformation through digital ecology

3.  Digital transformation “ Deep Water ” Common problems to be clarified and solved in the phase

3.1.  problem ： What is digital transformation ？

The initial stage of digital transformation “ Deep Water ” The most common problem is , What is digital transformation ：

• “ Digital transformation ”, In a word , Is the use of digital technology to enable business / Innovation and transformation of business model ;

• “ Digital transformation ”  Really put it into practice , Be careful not to aim too high ：“ The success or failure of digital transformation , It is by no means the development of new business in the short term , But the improvement of the main business ”;

• You can compare the case of a sports equipment manufacturer to understand the essence of digital transformation ：

• 

3.2  problem ： How to position correctly  IT  Role in digital transformation ？

Digital transformation involves a large number of IT The work of the Department , But digital transformation is more than just IT The work of the Department ：

• Business is the foothold of digital transformation , and  IT  It is the supporting point of digital transformation ;

• adopt  IT  The choice of Technology 、 application 、 Assembly and innovation , Support the choice of management paradigm 、 application 、 Assembly and innovation ;

• adopt  IT  Technology supports enterprises to transform from process driven to data-driven management and operation mode ;

• IT  Technology includes the former informatization （ERP/CRM/OA/MES etc. ）, Today's digitization （ database / Data warehouse / Data Lake / Data center / Data analysis, etc ）, And further intelligence / automation （ Low code platform /RPA/ AI machine learning AI etc. ）;

• 

3.3  problem ： How to ensure that high-level enterprises help with digital transformation ？

Digital transformation requires the leadership and full support of the top management of the enterprise , But we can't simply think that “ Digital transformation is a top priority project ”, Throw all the problems to the top , The top management of the enterprise should mainly focus on solving the following obstacles in the implementation of digital transformation ：

• Departmental Island

• The imbalance between power and responsibility

• Lack of financial system suitable for digitalization

• No trial and error with a bank " Departmental Island " Obstacles as an example , Department islands originate from internal departments KPI The competitive relationship , And the Department Island leads to the data island , This makes it impossible to use data to promote cross marketing , Hinder the promotion of digital transformation .

4  Digital transformation “ Acceleration period ” Common problems to be clarified and solved in the phase

4.1  problem ： How to find by interpreting the policy IT The direction of business integration ？

Digital transformation , A relatively easy starting point , Is to interpret the policy to find IT The direction of business integration , Take the banking industry for example ：

4.2  problem ： How to achieve... At the strategic level IT Integration with business ？

4.3  problem ： How to achieve... At the operational level IT Integration with business

Comprehensively promote the operation mode “IT Integration with business ”：

5  Digital transformation “ Harvest time ” Common problems to be clarified and solved in the phase

5.1  problem ： How to design digital business model innovation and transformation ？

Digital business model innovation  =  Apply digital technologies and capabilities to business models / Business scenarios ：

5.2  problem ： How to use “ Assembled business ”  Lay the foundation for digital transformation ？

• Gartner  Advocate assembly architecture , The assembled application architecture echoes the assembled business architecture , In fact, this point echoes the data and business platforms in China ;

Gartner  Think that the assembled business includes 3 The big thing ：

• Architecture transformation of assembly architecture ：

• Assembled business architecture

• Assembled application architecture

• The goal is that the application architecture echoes the business architecture

• Assembly thinking / strategic :

• Extraction of common business functions , Standardization , modularization

• Assembly of business functions

• Assembly technology  ( Echo with the domestic speaking technology center )：

• Provide the technical basis for the implementation of the assembled architecture

• 

5.3  problem ： How to harvest the success of digital transformation through digital ecology

• Advanced playing method of digital transformation , It is to realize digital ecology ;

• Take the construction of an open banking platform in the banking industry as an example , Financial service enterprises open the creative platform of banks , The potential of business ecology will be further stimulated by the technology ecology ：