Internet enterprises need CRM software to help

The market of Internet enterprises is still a huge blue ocean , And because of the influence of mobile Internet , Future enterprises will become connected enterprises , It is the era of fast enterprise , Connectivity drives management evolution , The key to fast business is agility , Connect and quickly pile up a lot of data , Then enterprises use these data for intelligent decision-making , Replace the traditional decision-making based on feeling and talent , So as to improve management efficiency and sales efficiency .

Mobile Internet promotes the self evolution of enterprise socialization , Organizational virtualization , Solved the problem of information symmetry , Make the organization human centered , This is more conducive to the organization to release group wisdom , Generate business intelligence .

The enterprise market is a huge blue ocean

Mobile era , Mobile phones have become our vision 、 auditory , Even emotional connectors . We spend a lot of time on mobile , Connection has become the theme of the times . And in the mobile age , There are three areas where great changes have taken place , These three areas are social , Media and corporate markets .

The change of enterprises in the era of mobile Internet is nothing more than three directions ：

First of all , Connect inside , Internal organizations are connected through the Internet , Organizational virtualization , The efficiency has been greatly improved , And the organizational structure has changed from structured to flat , Information is more symmetrical .

second , Connect external , And ecological chain 、 Connect upstream and downstream , Capacity depends on upstream and downstream connectivity and location in upstream and downstream ecosystems , Evolving upstream of the industrial chain, the dominant power will be stronger .

Third , Enterprises become more agile , Agile is fundamentally reflected in two directions , One is whether you have a connection with your users , One is whether you have a connection with your product . Connect your goods and users through the Internet , Master the user's experience when using the product , So as to improve the quality of service .

Intelligent decision-making makes enterprise management efficiency and sales efficiency higher

With connections, there will be the evolution of Management . The future is the era of fast enterprises , The key to fast business is agility , Agility is four dimensions ： Agile production 、 Agile sales 、 Agile research and development 、 Agile Services . Sales often talk about “ distance ”, Management is actually “ distance ”, The closer you are to the user , The stronger your ability to deliver value , The stronger your ability to understand users, the deeper , The more effective you make decisions 、 More agile .

Because with connectivity and agility, a lot of data will accumulate , Information will be generated after connection 、 Precipitation of behavior , A lot of capital and BI Based on long-term data 、 Precipitation of behavior and results , Help you analyze your organization 、 individual 、 Business efficiency and logic , Change. We make decisions by feeling and talent .

Soon the salesperson can know the health of the users he serves on his mobile phone , We said “ temperature ”, Through this health degree, I can know what my users use the product , And give targeted suggestions and services according to the user's experience , Business managers also know the efficiency of their salespeople 、 Service efficiency and user feedback to him, etc . So the final decision depends on data , We call it “ Intelligent decision making ”, In order to make the management efficiency and sales efficiency of the same industry 2-3 times .

The characteristics of mobile Internet enterprises bring changes in thinking mode and management thought

The physical connection of enterprises , From the agility of decision-making , Intelligence generated by precipitation of data , It must be the basic feature of mobile Internet enterprises in the future , Only by completing the evolution of these three characteristics , It is a sign that enterprises have entered the era of mobile Internet .

What will these changes bring to the enterprise ？ Change the world through tools , Change the world through the continuous evolution of thinking mode and management thought .

Flat management changes the organizational structure 、 Solve the problem of information symmetry

The traditional organizational structure is a pyramid from top to bottom , This is called “ Bureaucratic management organization ”, Information is transmitted from top to bottom 、 collect , inefficiency , The organization is becoming more and more bloated , And it's getting less efficient . But now wechat group or enterprise wechat group , It's flat 、 flexible 、 Virtual management , People are equal , Information is symmetrical , Only open communication and emotional communication can be formed , This organization has creativity and vitality , Is an innovative enterprise , Therefore, behind the organizational physics revolution brought by the Internet revolution is the management revolution .

Supply chain SCM Can help enterprises build more agile 、 More efficient 、 Smarter digital supply chain network , Realize the visualization of the whole process of supply chain , Comprehensively improve the efficiency of the supply chain . Jingji supply chain integrates Cloud Computing 、 The Internet of things 、 Big data and consumer product design technology , Take the supply chain cloud platform as the core , Focus on electronic assembly 、 Electronics manufacturing 、 Metalworking 、 Plastic cement 、 New energy batteries 、 Wire and cable manufacturing and logistics industry , One stop solution , Make it easier for users to use , Make management decisions smarter , Let the enterprise connect more smoothly , So as to help customers quickly improve quality and efficiency 、 Get a return on investment .

Supply chain SCM, among crm Customer management system is built on the Internet , Customer focus , With the sales team （ Or marketing system management ） At the core , To standardize the systematicness and process of the enterprise 、 Improving execution is the demand of , Involving all-round resource management of enterprises “ Enterprise operation management platform ”. Covers customer management 、 Sales management 、 Service management 、 knowledge management 、 Process management 、 Communication management 、 Cost management and other core applications . Help enterprises build core competitiveness , Authors efficiency .