Global backbone network was interrupted for 4 hours: Google cloud, AWS, azure, etc. were affected

2022 year 6 month 7 Japan ,07：00 PDT（14：00 UTC） On the eve, the network cable break in the Middle East and Asia led to network problems .

Asia, Africa and Europe 1 Number （AAE-1）

Asia, Africa and Europe 1 Number （AAE-1） The cable is operated by a telecommunications consortium 25000 Kilometers of submarine cable , It connects Southeast Asia and Europe via Egypt .

According to the network monitoring company Kentik Director of Internet analysis Doug Madory Express ,AAE-1 The problems that have arisen have affected East Africa 、 Internet connections in many countries in the Middle East and South Asia , Including Pakistan 、 somalia 、 Djibouti and Saudi Arabia .

Madory call ：“ This event has had a wide impact , But it seems to be recovering . Apart from knowing that the fracture is on Egyptian land , There are not many details about this fault .”

He added ：“ The only thing I know is that the cable was broken on the Egyptian ground ,” He said it was good news .“ If the fracture is underwater , It will take several days to repair .”

Madory added , Another cable SEA-ME-WE 5 It seems to have been affected for a short time .

He said , He thought it was worth paying attention to , Because this shows that the two cables seem to depend on a common object , This should not be .

The network problem lasted about four hours , The scope is not limited to the Middle East and Asia .

Merseyside police in England tweeted that ,“ Due to Google cloud service outage ”, Of its contact center Facebook The account cannot receive private messages （DM）, It is suggested that those who wish to report non urgent criminal incidents should report them through the police website or twitter instead .

AWS And Microsoft Azure Experienced downtime . If there is an intermittent problem with an online service today , The reason is probably a cable problem .

Gugeyun's status page has been determined “ Affect hybrid connections 、 Virtual private cloud （VPC）、 Google cloud network and cloud NAT Events ”, And report “ Packets from the Middle East Internet to Google have been lost ”.

The affected areas are all over the world ： Asia 、 Australia 、 The European 、 North and South America .

A Google spokesman said , The problem has been solved .

Google spokesman said ：“ As of this morning 9 Shortly after o'clock , This issue has been resolved for all affected users .”

The Google cloud status page is on 08：51 PDT Updates released . The update says ：“ We think of clouds NAT、 Google cloud network 、 Hybrid connection 、 Virtual private cloud （VPC） The problem has been partially solved . Packet loss should have been mitigated , However, the delay of some traffic continues to increase .”

OVHcloud Issued a report , The performance of the network backbone is degraded from 6 month 6 Japan 12：24 UTC Start , To 15：00 UTC end .

According to the report ：“ The backbone connection between Marseille and Singapore has been repaired . The delay has returned to its optimal state .” The report attributed the cause of the failure to “ The partner's optical cable is broken ”.