Automatic integration: yescomusa, an overseas cross-border e-commerce, cooperates with cloud expansion to realize one-stop Automation Service

Affected by the novel coronavirus pneumonia , Global trade as a whole is in the doldrums , Trade digitalization is the key to breaking the situation . Thanks to China's successful epidemic prevention policy 、 Mature digital supply chain system , China's cross-border e-commerce industry still maintains rapid growth .

According to the statistics of the General Administration of Customs of China ：2021 In the first half of , The total import and export volume of China's cross-border e-commerce is 8867 RMB 100 million , among , exit 6036 RMB 100 million , growth 44.1%.

Cross border export retail is becoming a new engine for China's foreign trade growth , The depth and breadth of digital transformation , It is the key to the survival of cross-border e-commerce brands under the digital flood .

Cross border e-commerce leader Yescom USA（ abbreviation Yescom） Founded on 2002 year , Is a collection of international trade 、 Platform website sales 、 Auxiliary production 、 A diversified enterprise integrating independent sales and service , In Guangzhou, China and Los Angeles, the United States respectively set up companies , Set up self operated overseas warehouses in the United States , Main household equipment 、 Electronic products, 、 sports goods 、 Diversified products such as industrial tools , To the United States 、 Canada 、 Australia, Britain and other countries , Layout the world , Drive growth .

stay Yescom In the process of global expansion of business territory , The global market manages its products 、 Customer service 、 Supply chain management has put forward higher requirements ,Yescom We need to fully understand the e-commerce platform 、 Marketing platform 、 Customer information for warehousing and logistics , To make better business decisions , And then stand out in the fierce competition .

In the process of integrating data of all links of the group , Especially the customer service department 、 The data of the finance department is the most critical , And strong urgency , The stock is large . Take the customer service department as an example , In return and other business scenarios , Data processing on at least three major platforms , Include Amazon platform 、Rightnow CRM Platform and Net­­­Suite ERP System . Employees need to manually download data from each platform , And the process is lengthy , Heavy workload and high repeatability , Manual quasi processing is easy to make mistakes , Efficiency is difficult to guarantee .

To quickly get through the platform data , Optimize business processes , Efficient and accurate analysis of product sales dynamics , Real time insight into consumer needs , Enhance the customer experience , Gain supply chain visibility and improve sales performance ,Yescom Choose to join hands with cloud expansion technology and Guangzhou Wuyue , Rely on the cloud expansion automation platform to create business process automation solutions , Realize end-to-end efficient human-computer cooperation , Explore the space for value growth .

As RPA Innovation leader in the field , Cloud expansion technology is committed to building a leading super automation platform in the industry , Help enterprises improve their intelligent productivity , Accelerate digital transformation .

Cloud expansion RPA( Robot process automation ), Enterprise intelligence “ Digital employees ”, It is a business process automation tool and platform based on software robot and artificial intelligence , Replace or assist employees to complete various repetitive operations , Help enterprises to achieve cost reduction and efficiency improvement .

Automatic first , Reduce cost and improve efficiency , Empower customer service with speed

How to... Without increasing labor costs , Improve work efficiency , Increase output , yes Yescom The customer service department of the group is eager to achieve .

With RPA+ LCAP Cloud expansion automation platform in dual drive mode , It perfectly meets the needs of the customer service department to reduce costs and speed up , Mature enterprise automation solutions through cloud expansion , The customer service department fully optimizes the business process , Effectively improve the bearing capacity of the Department without increasing manpower , Accelerate business flow .

With FBA Return Take process automation as an example , Cloud expands intelligence RPA Can log in automatically Amazon backstage , Follow the manual procedure to access Amazon Download data table from the platform ; Log in to RN System , according to Amazon The system obtains the order information for query and records the corresponding information , Refund the order ; And at the same time NS The system performs corresponding update operations . Manual single processing requires 10 minute , Cloud expansion RPA The robot only needs 2 minute , Efficiency improvement 5 More than times .

Compliance is controllable , Agile deployment , Empowering finance to be efficient

The financial department has a huge amount of data , The process is highly standardized , More repetitive work , And its data control is directly related to the group's overall cash flow control , To promote the integration of industry and Finance , Accelerate the construction of smart finance ,Yescom The Finance Department of the group is assisted by cloud expansion technology , Fully explore internal processes , In multiple business processes RPA Pilot work , And quickly lock the employment scenarios of cloud expansion digital employees —Invoice Automation of production process .

Cloud expansion RPA It can be acquired automatically “ documentary Invoice Make ” E-mail and related attachments ; Sign in NS System , According to the established search criteria , Search for Invoice Details and export excel file ; Automatically complete data collation and summary , Output fixed format file . The overall process has been improved beyond 85%+, Accuracy up to 100%.

Short step , A thousand miles ！ The integration of industry and finance is not achieved overnight , With the help of super Automation 、 Artificial intelligence 、 Low code and many other new technologies , Change old and bring forth new , Create targeted standardized end-to-end process automation , In order to better improve efficiency without increasing labor cost , Comprehensively improve financial control .

The way to win , keep up with the times ！ China's cross-border e-commerce industry is in a new era of rapid development , Risks and opportunities go hand in hand , As an industry leader Yescom, With decisive digital innovation and practice , Go all the way , Firmly grasp the initiative in the digital flood , Build a smart productivity matrix with cloud expansion technology , Combine with super automation technology , Accurately solve business pain points , Accelerate the completion of digital transformation , Win development opportunities in the rapidly changing global market with sensitivity and timeliness ！

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