The real project managers are all closed-loop masters!

The project took a long time to discover , The nature of closed loop is more of a certainty ： What you tell others or others tell yourself , There must be a definite result , To ensure that this task , Be able to carry on smoothly and complete the project delivery , So how can we achieve this certainty ？ Just do the following three things ：

01

Communication loop ： Feedback should be proactive

Timely and proactive feedback , It is the first step to achieve effective closed loop , Feedback on the process and results should be timely and proactive .

1、 Be proactive about process feedback

A lot of times , Things assigned or promised by leaders , It may take a long period to complete . At this time, in the process of execution , You should take the initiative to give feedback , Be sure to let leaders or others know about your progress .

Especially the work with long task cycle , The leader may have forgotten about you for a while , But you can't just because the leader seems to have forgotten , I won't say anything . On the contrary , In this case, you should take the initiative to give feedback to the leader , First, let him know your workload , The second is to prevent the feedback from being delayed until the end and there is no time to make adjustments , Passively waiting for the other party to ask about your progress , Compared with your own initiative to report , The former will lead to more communication , And the effect is even worse .

Active feedback in the process , You can use three different ways of feedback according to the actual situation .

Periodic feedback ： It is mainly applicable to the situation with long task cycle , You can use regular reports （ daily 、 weekly 、 Monthly report ） Or regular meetings .

Periodic feedback ： It is mainly applicable to projects or events with relatively clear nodes 、 Milestones, etc , Meetings are generally used 、 Review and other formal feedback methods .

Temporary feedback ： Compared with periodic and periodic feedback , Instead, the most common form of feedback you use is temporary feedback . This feedback can happen at any time , There are many forms of feedback , There are formal forms like periodic and periodic feedback , Also through wechat 、 A phone call can be answered in oneortwo sentences .

2、 Feedback on the results should be timely

①  Timely feedback when receiving information

When receiving messages from others , Give the other person a signal in time , Prove that you have received the message , Let the other person know your acceptance of the information . Your feedback can be the specific completion time of a task , It can also be a personal opinion or suggestion , Or a simple sentence “ received ”.

②  Timely feedback on the completion of the project

When you do something , It is necessary to send the completion status to relevant parties in a timely and proactive manner , And make sure they receive your message . If you do it silently , Waiting for the other party to ask about the completion , Even if you get things done 100 branch , In the other side's mind, there are at most 80 branch .

In the project , More and more uncertainties , It leads to more and more anxiety , It is precisely because everyone wants to pursue as much timely feedback as possible , Therefore, the establishment of closed-loop communication is the foundation of everything .

02

Capability closed loop ： Constantly expand your ability boundaries

“ Communication loop ”, It brings more timeliness , Not certainty . To further improve the certainty of the closed loop , You also need to make sure that your abilities match your commitments .

In terms of ability matching , We often fall into two traps that lead to no closed loop ： Make blind promises to others ; When there is a challenge, just hide .

Blind commitment will raise expectations of others , So that you will be more disappointed when you fail to give a definite result , In the long run, you may even lose the trust of others forever , It's common to see ：

All the tasks assigned by the leaders were readily undertaken , Even when I take over the task, I will improve my requirements , such as , The leader arranged to write a document , Say you can give it in three days , But many people say “ It won't take so long , I work overtime , Two days at most ”.

In fact, what I fear most is to do the project , Blind commitment , It is inevitable to undertake several more tasks while making commitments , As a result, I can only run for my life , The quality is not up to standard .

Another closed-loop trap is , Meet challenges 、 Difficult tasks come down , Hide if you can . Even if it's assigned to you , Will also find various excuses “ I can't do this ”“ I have other work at hand and I am too busy ” Shirk to others .

Always avoid challenging things , Will lack the pressure and exercise environment required for ability improvement , Then it stagnated at a low level for a long time , This is what an experience of ten years means .

therefore , Achieve “ Capability closed loop ”, It's enough to jump by yourself , This will give the other party certainty , And can constantly expand their own ability boundaries .

03

Result closed loop ： Be responsible for the results

Active feedback can be achieved “ Communication loop ” Ability matching can be achieved “ Capability closed loop ”, But if you take an irresponsible attitude towards the results , Then the above two closed loops are meaningless .

In the project , Someone received a mission , It follows “ finish ” principle , Just finish the task as required , And some people receive the task , It follows “ do ” principle ,TA I will do my best , Far more than others expected .

So in the project , Every project manager should be responsible for the results , Do your best .

04

Said at the end

communicate 、 Ability 、 Results the requirements of the three levels of closed loop are progressive , You have to be able to close the loop , It is bound to achieve closed-loop communication , Because you have to keep giving feedback , Will make the ability better match the commitment .

To achieve closed-loop results , It is necessary to achieve closed-loop capability 、 Communication loop , Otherwise you won't be responsible for the results , You can start with the closed-loop communication , Gradually achieve the closed loop of results . Last , I wish everyone can become a closed-loop expert who gives people certainty .

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