Anti vulnerability · benefit from uncertainty --- management?

read 《 Anti frailty · Benefit from uncertainty 》 feeling

Accidentally read 《 Anti frailty 》 This book , Slowly let me realize the content and enterprise management 、 project management 、 There are some similarities in quality management , So write down my understanding and thinking .

《 Anti frailty ： Benefit from uncertainty 》 Nassim, an American Risk Management theorist · Nicholas · Economic works edited by Taleb

1、 Risk management

   When doing quality management , Or when doing management , In fact, we have been essentially controlling risks . Company requirements 、 Regulations 、 The system 、 Workflow 、 process control 、 Leaders sign and approve 、 The examination and approval 、 Process record 、 Documentation 、 The data backup … And so on are controlling risks .
Example ：
（ In order to prevent fire caused by short circuit of office equipment at night , So it is required to cut off power when there is no one in the office at night ）
（ In order to prevent errors in a certain process , So add requirements in a certain process ）
（ A certain link needs to be signed and approved by the leader , In fact, leaders are also assessing the risks in this link , Receiving risk 、 Or reject the risk . There is a saying that ： Management is managing risks ）
（ Because an employee left , But his knowledge did not stay in the company , It will bring a lot of trouble to the follow-up work , So what happened “ Organize asset management ”, So the company requires employees to make their own achievements 、 Record the process ）
（ In order to improve the efficiency of staff , Therefore, a set of workflow has been formulated , Each post performs its own duties, which can improve the staff's work efficiency ）

2、 Vulnerability of the company system

   As the leader of the company , All hope that the company can develop stably , Have a stable framework , The unfavorable factors in the company system 、 All uncontrollable factors are eliminated , Or try to avoid it , Excessive prevention makes the company system extremely fragile , When there is a significant negative incentive , The whole company system may face a dilemma , Can't take this risk . I understand this management idea as Over management , I will give several examples to illustrate , The vulnerability caused by excessive management of the company .

1、（ Increasing the quality of process control is counterproductive ） A company , It belongs to a production-oriented enterprise , The industry belongs to a relatively special industry , Aircraft component maintenance , In order to improve work efficiency , We have developed a set of perfect workflow . The company has the ability to repair thousands of components , So I receive all kinds of airlines every day 、 Various faulty components , Every engineer will repair the parts one by one , After years of experience summary , Possible problems （ appearance 、 The connector 、 And other problems that are prone to failure but may be easily ignored by engineers ） Include in the checklist , And join the workflow , So every engineer works , The contents of the checklist need to be implemented beyond the normal workflow . Something strange happened , Because there are many kinds of components , And the condition of each component is different , So there are endless problems , We often receive complaints from our customers , Managers in order to control quality , The reasons for the quality problems of various types of components are listed in the checklist , Keep on the checklist , It will continue to increase the workload of engineers , Instead, the quality is out of control , Cause more complaints , Excessive intervention is counterproductive .
2、（ An accident pitied the leaders ） The company requires every employee to cut off power after work , Avoid fire , The company also has corresponding security patrols , There are also fire prevention facilities and alarms . But once an employee forgot to cut off the power of an electric fan , Cause the electric fan to burn out , The security personnel found the situation in time through the alarm device , Company leaders feel that this kind of thing will have a serious impact , All leaders are required to check in shifts , Stay in the company . Excessive nervousness leads to extra burden .

3、 Take the necessary risks

   There's a question to think about , When the company was just established , There is no perfect system , Not so many people , There is not enough money , Almost every day, I face life and death , But at this time, companies tend to develop more rapidly . But after the company has a scale , Just try to keep the company in a more stable state , Carry out the increase system 、 Establish norms … In fact, some companies are falling down “ Guarding the rivers and mountains ”. Just like people who exercise for a long time , Keep your body under pressure , Anti vulnerability makes people healthier , While staying in the sterile room every day , Exposed to the air, even ordinary bacteria and viruses cannot resist . Take risks reasonably , Take advantage of the anti vulnerability of the company system , It will make the company more stable .