Learn upward management and four questioning skills to get twice the result with half the effort

Many people in the workplace don't like to ask questions , In particular, I don't like to ask questions to direct leaders , Even avoid asking questions from direct leaders . What is the reason for this ？
Here are three possible reasons ：
1） Due to lack of communication , Lead to inner timidity , Afraid of being scolded by the leader , Or afraid of any communication with the direct leader .
2） Lack of cooperation , More accustomed to dealing with any problem through personal strength .
3） The existence of these two kinds of people is not conducive to the work , It is not conducive to their own performance improvement , It is not conducive to upward management .
For example ： Mr. Yang once made a major mistake in his work , This mistake directly affected his trust crisis in the workplace .

The whole process is like this ： Mr. Yang serves as a link between the past and the future in a project ,A The team will hand over the completed project content to him , After he processed and improved the contents of the project , Give it to B Group . His work is not complicated , But in the process , He found that A The contents handed in by the group are different from those in the original plan , So he asked directly A Group of people , What are these errors .A The group soon replied to him , Say that those errors are within the allowable range , Let him not think about it , Do your own content directly , Just give it to the next floor .
Although he hesitated , But I am afraid of trouble , Second, I don't like to report everything to the top , So I decided to ignore those deviations directly , After some self-improvement , After completing the project content, they directly handed it over to B Group .
On this issue of work ,B Group due to professional differences , Out of sight A Group content issues , As the only one who can see the problem, Mr. Yang , And directly ignore this problem . Last , When the project is delivered , The inspector found the problem , Type the whole project back directly , The whole project has to be overturned and redone .
It seems like a small mistake , Cause no small loss to the company , And their project team was severely criticized by the upper echelons . In order not to have the same problem in the future , Accountability has become an inevitable link .
Mistakes are caused by A Group generated , Natural responsibility will be traced back to A Group , But ignore the mistake and hand it directly to B Group unpacked , But Mr. Yang . in fact , Throughout the project , Mr. Yang's task is not only to complete A Group project content touch up , The key is to A Check and accept the contents of the group again . Therefore, in the process of accountability , Even though A The responsibility of the group cannot be avoided , But the first person who is really held responsible , Or Mr. Yang .
As a gatekeeper , He didn't play his part , The whole project was overturned and started again , This has seriously affected the company's work progress in the current quarter , Not only was he fined by the company , It also affected the performance and dividends in the second half of the year .
It is this fault , Let Mr. Yang feel that he can't raise his head in the company , I want to avoid my mistakes by leaving my job .
In any company , Things like this can be avoided , Just find out A When there is a problem with the work content of the group , Report to the superior immediately , You can nip all the mistakes in the cradle . But the mistake is that Mr. Yang doesn't like to communicate with the upper echelons , When problems are found , Just asked A Group of people , Get in A After the group should explain , Just let it go , This has led to the expansion of the problem .
Workplace , There are many people whose job is to cope with , As long as no one objects , No matter right or wrong , Hand over the work first . Mr. Yang has the same mentality , Finally, he was punished .
Why doesn't Mr. Yang directly report to the leaders when he encounters something , Instead, make your own decisions or ask a non core question by the way , Just deal with it ？
Actually , This is caused by the fact that people in the workplace do not ask questions or are afraid to ask questions .
In the work , Ask questions when you encounter problems , Even if there are no problems , When something comes up , Also ask questions . Here's why ：
1） Asking questions is to solve your doubts , So as not to make mistakes in the next work .
2） Asking questions is also to increase communication with superiors , Know what your superiors think , We can also be confident about our future work arrangements .
however , Questions in the workplace , Especially for questions from superiors , Must have certain skills .
that , How to ask the leaders ？ Here are four suggestions ：
1. Sort out the context of the problem
This is an essential preparation for communication . When asking questions , You shouldn't be a blank sheet of paper , But should have done enough homework . It doesn't matter if there is a misunderstanding , Because these can be solved in the process of communicating with superiors . Such communication will be more specific , Also let the leaders immediately understand the crux .
2. Understand the nature of the problem
At work , The problem is often more than the problem itself . The problem is only superficial , There may be many meanings in it , So in the process of asking questions to leaders , The key is to understand the true nature of the problem . Only by understanding the essence , Only in this way can we really improve our ability . If only limited to the problem itself , The next time you encounter a similar problem, find your superior again , It will give people a sense of stupidity .
3. Pay attention to your expression
When asking questions from superiors , In addition to solving specific work problems , It can also exercise the communication skills of people in the workplace , Especially the ability to communicate with the top .
Many people in the workplace have a feeling , When communicating with peers , A lot of questions can be simply stated , But when it comes to communicating with leaders , On the contrary, it is easy to be confused . The cause of this phenomenon ：
1） When facing the leadership , Many people are nervous , Nervousness tends to affect the expression effect .
2） When communicating with leaders , Workplace language has become impossible to be casual , Both description and wording need to be more rigorous , It is necessary to abandon some everyday chatting expressions , So no matter how eloquent you are at ordinary times , In the face of leadership, you may become hesitant .
3） People in the workplace should cherish every opportunity to ask questions from leaders , The description of the work shall be accurate and precise , Make yourself more professional .
4. Learn to extend questions into discussions
The workplace is not a school , The boss is not a class teacher who does everything in detail , If questions are always limited to basic cognition , It's like a young student . The boss is happy to impart his own work experience , But what he really wants is not students , But an excellent collaborator . The ultimate goal of asking questions is to better carry out the work . therefore , Don't talk about basic cognitive problems , Try to learn and explore by yourself , There should be a targeted and in-depth discussion with your boss .
At the end In this paper, the source ：http://www.pmcollege.com.cn
End with a famous quote from Plekhanov ： The first sign of an educated mind is that it is good at asking questions .