[nailing scenario capability package] smart office phone

Demand scenarios  

1. Internal communication / Find someone quickly ： After the enterprise opens the smart office phone , Department heads can use smart office phones to communicate internally and find people quickly .

2. Customer service hotline ： When the user clicks the service hotline button , Call the customer service hotline through the smart voice phone , Get help .

3. Outbound call for customers ： Enterprise employees nail smart office phones , Can contact customers anytime, anywhere , Complete the meeting appointment 、 Call plan 、 Schedule, etc , Make sure customers don't lose .

---

Customer value

1. The call is stable , Data security .

2. Unified contact information , Reduce safety risks .

3. Enterprise exclusive number , Enhance the corporate image .

4. Protecting employee privacy , Customer information cannot be taken away .

5. The mobile phone quickly completes the deployment of customer service calls , Improve work efficiency .

6. No need to install , Minute level opening for immediate use , It's easy to operate .

7. Information about incoming calls and missed calls can be viewed at any time , It is convenient for enterprises or employees to view .

8. It improves the efficiency of internal and external communication , Reduce the time cost and threshold of communication .

9. Virtual switchboard number outbound call , The fee will go to the company's account , No personal burden .

---

Ability explanation

1. Smart office phone supports checking missed calls and daily call trends of enterprises 、 Call duration distribution 、 Incoming call key distribution, etc .

   • Incoming call trend ： Focus on daily business volume fluctuations .

   • Call duration distribution ： Arrange the service time reasonably .

   • Incoming call key distribution ： Reasonably arrange the number of operators .

2. After the interface permission application is approved , Whether the interface can be successfully invoked depends on the enterprise's “ Allow contact ” Authorization of .

   • For enterprises that have newly opened applications , When opening authorization on the opening page, you need to check authorization .

   • For enterprises that have opened applications , You can check authorization in the opened application setting interface .

3. You can listen to changes in enterprise authorization , Query the information authorized by the enterprise , View... In the returned results condition_field Field . Get the field method , Please check out Get the address book permission range .

4. You can call Send a smart office phone to the administrator authorized to open the third-party application Interface , Send a smart office phone to the administrator authorized to open the third-party application .

5. By calling relevant interfaces of intelligent office telephone , You can query 、 Delete and set up employees who can initiate smart office phones .

---

Is it exciting to see here ？ Specific development process of capability package 、 Developing documents Click here to enter , Come and try it ！

Want to know more about the scenario capability package ？ Please click on Go to the Competency Center See richer content .

---