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Main causes of IT hardware failures and best practices for prevention
2022-07-29 01:14:00 【ManageEngine Zhuohao】
IT Common hardware problems in operation and maintenance , For example, the equipment is overheated or the server is overloaded , Even for a short time , It may also lead to huge losses of enterprises and loss of customers . According to the Dynamic The study found that : Enterprises and organizations face more than 45% The network interruption of is completely caused by hardware failure , therefore 24x7 24x7 monitoring hardware is crucial . Although hardware failure may occur due to many factors , But here are some of the most common problems that cause cross network infrastructure hardware failures .
The most common factor of hardware failure
- Peak temperature : Abnormal peak temperature is the main cause of most hardware failures . Network devices process large amounts of data , In order to make them work consistently , Need to maintain the best temperature . Any abnormal temperature rise or drop in the equipment may cause the hardware system to freeze or shut down , This leads to hardware failure .
- Poor ventilation : The inevitable temperature rise of the equipment will reduce the speed of the equipment 、 Affect its performance or damage it . Poor ventilation caused by ineffective equipment layout or fan settings that cannot eliminate the additional heat generated by the equipment may adversely affect the productivity of the network .
- Capacity overutilization : Using up the remaining capacity of the device will greatly slow it down , This leads to performance lag . Control the excessive use of equipment capacity by distributing the workload of equipment to other equipment . Even a small failure of a single endpoint can affect the entire network .
- Power fluctuations : Corroded connections or other external factors may cause potential fluctuations in the power supply . Sudden surge of power supply will cause accidental power failure , Thus affecting the performance of the equipment or causing its short circuit .
- Overuse batteries : When the battery runs out 80% Of energy , Batteries tend to lose efficiency . Complete battery depletion will cause cache data loss or sudden shutdown of the device or server . Besides , Low capacity batteries have a short shelf life , And the power efficiency is not high , This will affect the performance of the equipment .
The right strategy Hardware monitoring Practice can help avoid these problems , And ensure that the organization's network infrastructure will not be affected by equipment hardware failures . Here are some ways to use hardware monitoring to establish efficient network operation .
Best practices for hardware monitoring
- Ensure multi vendor support : The current network architecture is becoming more and more heterogeneous . In addition to the default vendor supported system , Organizations also use custom configured devices to provide business solutions . therefore , The hardware monitoring strategy must support multi vendor monitoring , And can support any device , Not affected by supplier or configuration obstacles . Technicians also need to have unified real-time visibility of multi vendor hardware devices .
- Prioritize and channel critical alerts : Network hardware problems may result from many factors with different degrees of criticality . Hardware failures should be prioritized according to the severity of the equipment and the severity of potential problems . Dealing with hardware failures may also involve multiple parties distributed in different teams or even different geographical regions ; It is important to send alerts to the right team through the right channels , To create a well managed 、 Define the correct fault resolution path , To help resolve hardware failures faster .
- Active monitoring and troubleshooting : Instead of finding a solution after a hardware failure , It's better to take active measures to prevent failures from the beginning , Can save a lot of resources . Hardware devices should be monitored and managed in advance , To remind technicians in advance , Urge them to solve the problem before it gets worse and causes serious damage to the organization . This can be achieved by using historical performance data in the form of reports to predict any unprecedented hardware failure . This active hardware monitoring and troubleshooting method helps to end the deterioration of the problem in advance .
- Get deeper visibility : Hardware problems can occur due to many factors , We need to deeply understand the root causes in order to effectively solve these problems without affecting the overall performance of the network . Through a deeper understanding of the performance of hardware devices to the smallest details , Technicians can more easily diagnose potential problems in the equipment and quickly repair it . This improves hardware efficiency and prevents hardware problems from affecting the network .
- Automate basic tasks : Basic maintenance tasks and L1 and L2 Troubleshooting is repetitive , And it will consume a lot of time and resources . Automating these tasks gives technicians more time to focus on high severity hardware alerts that require immediate remedial action . meanwhile , Technicians need to pay close attention to any interruption or failure in the automation task . In short , Achieve a healthy balance between manual work and Automation .
- Clarify hardware dependencies and processes : When a hardware device fails , Other devices that rely on it will also suffer performance degradation or even the entire device failure . Tracking the connection between all hardware devices in the network is very important to prevent network interruption caused by failure . Hardware failures can sometimes occur due to internal process or application problems , So have an effective process 、 Bandwidth and application management systems are very important , To ensure that performance bottlenecks do not cause hardware failures .
Use OpManager Conduct hardware monitoring
OpManager It is a comprehensive hardware monitoring and management solution , Help more than onemillion people around the world IT Administrators protect their networks from hardware failures . OpManager Support over 8,000 Types of equipment , send IT Administrators can establish an active hardware monitoring system for their organization's Network , Enable them to identify potential hardware problems , Determine the extent of the impact of potential hardware failures , And fix hardware problems in advance .
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