Is your light on? Before you start to solve a problem, you need to know what the "real problem" is

《 Is your light on 》 since 2013 Since its publication in , It has been selling well for more than 30 years , Lead thousands of readers to explore ways to solve problems , In a relaxed and humorous tone , Give people constant inspiration to think .

2022 year , This book 10 Ten thousand commemorative editions are published again , Reproduce the classical way of thinking , A new teacher named Cheng Jia is getting APP Interpretation of the manuscript on , Let you know the contents of this book more quickly 、 Better absorb the essence of the content in the book .

This article is quoted from 《 Is your light on 》 Introduction , The author is a serial entrepreneur 、 Co sponsor of bottleneck society , At present, Mr. linhengyi, a business consultant of many enterprises . After many years , Bring you an updated interpretation .

Writing a preface to this book is a very special experience . The author's creative way of writing the preface not only aroused my sense of humor , It also makes it difficult for me to master his original intention and purpose of writing this book , Therefore, it is not necessary to have a more in-depth understanding of his creative background .

This process has expanded my body of knowledge , By reading Gerald, one of the authors of this book ·M. Weinberger's groundbreaking work 《 Introduction to systematic thinking 》, I understand why there is this book about “ How to find the real problem ” My little book , Also surprised to find , He is also a classic in the consulting industry 《 Secrets of Consulting ： The wisdom of seeking and making suggestions 》 The author of . As one of the most famous experts in the software field 、 Representative of the US computer Hall of fame , Weinberger's ideas and writings have influenced a whole generation .

Einstein said , To solve the important problems we face , We can't stay at the level of thinking that created them .

And many professors “ How to solve the problem ” Compared with the technical book ,《 Is your light on 》 From a unique perspective , It doesn't teach us how to solve a problem , It's about telling us “ How to deal with a problem ”, in other words , When there is a problem , What should be the first few ideas .

On the surface , This book has 6 Parts of , First define ① What's the problem ,② What's the problem this time ,③ What is the problem , Then analysis ④ Who should solve this problem , Reconfirmation ⑤ Where does the problem come from , Last , Before formally starting to solve any problem , First ask ⑥“ Do you really want to solve the problem ”. Have you found it? ？ There was no talk of how to solve the problem , This is also my first confusion when I first read this book —— For a problem solving book , It doesn't seem to MECE.

Whether compared with McKinsey's seven step approach to problem solving , Compared with Toyota's eight step approach to problem solving , This book clearly focuses on the definition and analysis of problems before they are solved , Even the focus is not on the problem itself , It's the people who are involved in the problem and the problems in their eyes , Explore the essence of the problem from the perspective of people , Switch from a single perspective to multiple perspectives , from “ Solve a problem ” Become a solution “ A series of questions ”, Provide clues to find the right solution .

This touched me deeply . As an entrepreneur and a consultant , When I was tutoring enterprises , Not only from the professional perspective of the consultant , You can also see things from the perspective of business owners , Sometimes it is necessary to stand by the staff —— They are often problem solvers —— Perspective , To identify what the real problem is . Like my mentor 、 Chenyingjian, a famous organization development consultant （Joey） A common saying ：“ If there is no consensus on the issue , Then it's no use even agreeing on a solution .”

People who want to solve problems , Or as the author says in his book , Novices who haven't solved many problems , The easiest mistake to fall into , Is eager to solve the problem , Before defining the problem to be solved , Come up with a quick solution , And hope that their solutions are recognized , But they ignore the problems in the eyes of others, which may be inconsistent with their own cognition . under these circumstances , Novices often fall into a situation of stubbornness and stalemate .

Besides , This book is about “ problem ”, It may not mean a general technical problem , It is a problem that has occurred for a long time but has not been solved , Such problems often have a certain degree of debugging , We need to find out what the real problem behind the surface problem is .

Charles, a management consultant of general motors • Gideling once proposed the gideling rule ： Write the question clearly , The problem is half solved . Only recognize the problem first , Can solve the problem very well .

thus , I thought I had found 《 Is your light on 》 after 40 The reason why the year is still popular , It is not a book about “ How to solve the problem ” The book of , But a book about “ Problem solving thinking ” The book of . The author wants us to solve the problem before , First, avoid falling into the trap of your own subjective thinking , Be able to see things from multiple perspectives , See the limitations of your perspective , Starting from the thinking we should have in solving problems , Define the problem correctly 、 Understand the problem , To find the clues needed for the solution .

My experience is that , Once you can see the real problem behind the problem , The answer is often in the air . Specific method , In a series of interesting stories designed by the authors , No spoilers here , It is left to the readers to find out one by one .

Start a magical journey of problem discovery ！

Linhengyi

Serial entrepreneur 、 Co sponsor of bottleneck society , At present, he is the business consultant of many enterprises

Tonight? 19:00, We invited Mr. Cheng Jia to the video number of Youshu for reading 《 Is your light on 》, Lead you to find a solution to the problem .

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