How to do a good job in software system demand research? Seven weapons make it easy for you to do it

principle ： The implementers should play a leading role in the whole project , Take the project in the right direction .

How to find the direction ？

The right direction is mainly explored from the needs of users , seeing the name of a thing one thinks of its function , Is to understand the needs of customers , How to understand , This involves Demand survey 了

• Points for attention in demand research

1. Don't fight unprepared battles , That is to do the necessary homework , Understand the user's business process
2. Demand research needs to guide users , That is, guide users to put forward requirements in the right way , Discover the hidden needs of users
3. Demand research is a good opportunity to instill ideas into users , Demand research is not what most people think of as a single communication process , That is, the user says I listen , But it's not , Demand research is a two-way communication process , When conducting research, you can lose no time to output some views to users 、 knowledge 、 Work plan

• Seven weapons for demand research

1. Observation

seeing the name of a thing one thinks of its function , Is to run to the work site , Do not interfere with users , Even communication is superfluous , Just look at your ears and listen

Purpose ： Have an intuitive understanding of the user's work , For subsequent 、 Lay the foundation for more in-depth research

difficulty ： Think of the whole business process from the work of others , See the doorway

1. Experience method

I.e. taking the post , The person in charge of the research works in relevant departments , Be familiar with the job contents while working

1. Questionnaire survey

Make a questionnaire , Distribute to relevant personnel to answer questions , Understand the business situation and get the public demand through the answers received

difficulty ： Difficult to make questionnaire 、 It is difficult to describe in words 、 High personnel requirements 、 The attitude is not serious

benefits ： The larger , The more effective the method , Requirements are clearer

1. Interview method （ The most standard 、 Most intuitive 、 The most common ）

That is, to get the demand through conversation

Be careful ：

To prepare , Understand the basic information of the business , Prepare the interview outline

If the expected time is long , You have to make an appointment with the user

Interviews need clues , An interview is about one or more topics , Follow the logic step by step

1. Document analysis method

Documents refer to the paper information presented by Party A , No exaggeration The document is the information system of Party A , The document contains the management idea of the designer

Analysis document Generally, it includes the collection of documents 、 Analyze the flow process 、 Analyze the elements of the field 、 Analyze the filling process 、 Analyze doc logic

Be careful ：

Used documents are required

Understand the document flow process, that is, how information is transferred in the management process

Understand each element in the document 、 The logic of each grid

1. Report analysis method

The statement is the summary of information made by Party A's personnel 、 analysis

The difference between statements and documents ： Fill in the document in the process of work , It is a collection of information 、 Pass on 、 The process of saving

Reports are processed based on existing information , It is a processing of information 、 The process of analysis

Users of reports are generally managers at all levels

Start with ： Trigger conditions for generating reports

       The data source of the report

       Analyze the operation logic of the report

1. Demand research meeting method

I.e. meeting to discuss requirements , Party A's high cooperation is required , Be sure to make adequate preparations before starting the meeting , Who is involved in 、 Determination of the subject 、 The agenda of the meeting 、 What problems need to be discussed, etc

Why do we need a high degree of cooperation from Party A , From the perspective of implementers , The efficiency of the research meeting is very high , From the perspective of business personnel , Few bosses support this approach , Because this will delay Party A's making money , After all, who comes to the meeting is so easy to leave their work