Alvaria announces Jeff cotten, a veteran of the customer experience industry, as its new CEO

Global leader in enterprise level customer experience and employee engagement management Alvaria The appointment is announced today Jeff Cotten As CEO . since 2 Has been serving as interim CEO and CFO since January Tim Dahltorp Will continue to serve as CFO .

Jeff Cotten Is an innovator , He is also a culture driven and customer-centric senior leader , It has more than in the field of information technology 20 Outstanding achievements in . He has successfully incubated many new businesses and achieved more than 1 Billion dollars in revenue , He also led the transformation and growth of large enterprise organizations . He is very effective in building and leading a team with deep operational experience in market strategy , Has effectively established a marketing team and model , To accelerate business development and drive enterprise wide operational excellence .

Join in Alvaria front ,Jeff Once worked as a venture capitalist (VC) Start up companies that provide financial support Tenfold CEO of . Prior to joining Tenfold Before ,Jeff stay Rackspace work 10 year , Held various positions and roles , Including the establishment of the company's first enterprise sales team 、 International business while living in Europe , And acting as interim CEO and president .

Abry Partners Partners Tomer Yosef-Or Express ：“ We have considered many candidates , It is finally determined that Jeff yes Alvaria Ideal leader for .Jeff Rich experience in the enterprise field will help Alvaria Continue to build and develop customer-centric solutions and services . With his proven leadership 、 Industry knowledge and commitment to corporate culture ,Jeff Will become a help Alvaria An indispensable member to continue the momentum of success .”

Jeff Cotten Express ：“ I'm glad to join in Alvaria, The company has a stable business model 、 Impressive products and a talented team , Enable us to provide excellent contact center solutions for global enterprises .”

2022 year 9 month 11 solstice 15 During the day , Welcome to the Venetian Resort in Las Vegas Alvaria U Host Alvaria customer experience (ACE) Activities , And listen in person Jeff Speech , You can also use ACE Live broadcast service online . please Sign up now In order to obtain ACE Reserved seats for activities ！

About Alvaria

Alvaria It is an enterprise class customer experience (CX) And employee engagement management (WEM) Global leader in solutions . The name of the company is derived from Latin , intend “ hive ”. Honeycomb is the perfect form of nature for millions of years , It means that the company can provide extensibility 、 Resilient and secure solutions , And has high efficiency 、 Fast and accurate .ALVARIA Help you reshape the customer experience (ALVARIA. Reshaping Customer Experience.).

About Abry Partners

Abry It is one of the most experienced and successful private equity investment companies focusing on specific industries in North America . since 1989 Since its establishment in , The company has completed more than 820 $billion leveraged transactions and other private equity or preferred equity placements . at present , The company manages more than through multiple active funds 50 Billion dollars in capital .

Alvaria Announce senior people in the customer experience industry Jeff Cotten As the new CEO （ Photo ： American business information ）