From five capabilities to "1+5+n", Huawei makes the transformation of government and enterprises more stable

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2019 In, the annual passenger throughput of Shenzhen Airport exceeded 5200 Thousands of people , Ranked fifth in China , Aircraft takeoff and landing arrival 37 Ten thousand sorties .

Why can you pass the security check faster at Shenzhen Airport today , And there is a greater chance that you can board the plane at the corridor bridge , Instead of taking a ferry ？

Passengers who often travel by air will have this impression , The intelligent level and service level of Shenzhen airport are first-class , Its security check speed and boarding convenience , Outstanding performance in domestic airports .

Transformation is inseparable from “ service ”

If you feel this , Then you have experienced indirectly “ service ” Importance , It is now a necessary transformation tool for the digital transformation of government and enterprise users .

The previous corridor bridge turnover rate of Shenzhen airport , Every day 10.24 Sorties . After cooperating with Huawei , The utilization rate of the parking space of the corridor bridge has been improved 0.76, That is from 10.24 Sorties / God , Promoted to 11 Sorties / God .

This small numerical change , Let every day have 90 The passengers of this flight saved the trouble of taking the ferry , In the whole year, a total of 400 Thousands of people , You can board the plane directly from the corridor bridge ; For the airport , This is the improvement of airport operation efficiency , It is also in the digital transformation “ A small thing ”.

At Shenzhen airport, this started from 2017 In the digital transformation project in , Huawei has sent a team 40 A multi person consulting team , Worked in Shenzhen airport for more than 2500 People are naturally （1 People are naturally , finger 1 Personal work 1 Day's work ）. The reason to complete this huge workload , In order to be able to focus on the intelligent goal of the airport , Sort out the best path for transformation .

Now , Shenzhen airport “ Travel with one face ”, And more safe and convenient experiences such as boarding on the corridor bridge , Most of it stems from this behind the scenes “ Meritorious officials ” Coordinated efforts of the team and the airport . What this consulting team has done , That is, consulting planning , It is one of the necessary tools for digital transformation of government and enterprise users , It is also an important part of government and enterprise services .

Besides , Shenzhen Airport exceeds 200 Machine room 、11 Zhang network 、25000+ Equipment and more than 140 A highly integrated business application , How to ensure system security under limited resources 、 smooth 、 Efficient operation ？ It is inseparable from efficient operation and maintenance .

From capability to product

Corresponding to the challenges of digital transformation , This complete tool box is often called “ Five service capabilities ”—— Consulting planning 、 Industry solution services 、 Operation and maintenance 、 Cloud operation and talent development .

This complete tool box is necessary , It is closely related to the digitalization of government and enterprise users into the deep water area . As we have seen in Shenzhen airport and other government and enterprise users , Many digital transformation projects have gone deep into production or decision-making systems .

It is in this context that , Customers' requirements for government and enterprise services begin with high quality 、 A consistent service experience . Corresponding to specific business , It means that users should pay attention to the construction progress 、 cost 、 quality , Turn to pay more attention to the efficiency improvement in the use stage 、 User experience 、 Business operations 、 Return on investment, etc .

When these demands are predicted to occur , Huawei is beginning to “ The high quality ” As a prominent feature of its service capacity .2019 year , By building five service capabilities , Help transform government and enterprise customers .

2020 year , Huawei China government and enterprise services , On the basis of five abilities , Put forward “1+5+N” Service industry system , Meet the transformation service needs of various scenarios in different industries . The five abilities are in the middle , Exist in the form of service products , Downward based on high-quality service industry alliance , Upward, it provides users with industrial 、 Scenario based service solutions . among ,“1” For high-quality service industry alliance , Including various service ecological partners ;“5” Service products for five categories , Respectively ： Consulting planning 、 Industry service solutions 、 Large operation and maintenance 、 Cloud enablement and talent development ;“N” That is, multiple industries and scenarios .

1+5+N Service industry system

Huawei's data shows that , In the past 1 Mid year , Huawei partner service revenue , The overall year-on-year growth exceeded 80%, A number of general representatives and a generation , Service growth doubled ,2019 Completed certification in CSSP partner （ Joint service solution partners ） The quantity exceeds 150 home .

In order to make high quality develop continuously in the whole service industry , Huawei in 2020 The service partner strategy that has been published in emphasizes , Huawei will increase authorization to a greater extent , At the same time, share more profits with partners .

It is expected that in the digital transformation of government and enterprise users , For ecological partners who can simultaneously improve their capabilities and values , stay 2020 It will be of great benefit to focus on these policies of Huawei in —— They include Huawei's efforts to increase open authorization 、 Definitely CSSP Collaborative panorama and mechanisms to simplify incentive acquisition .

meanwhile , in consideration of 2020 year ICT Serve the market investment expectation of more than 100 billion yuan , And up to 16% Expected year-on-year growth ,ICT Participants in various service industries in the field , At present, it is necessary to seriously consider , How to take advantage of Huawei's opportunity to continuously strengthen its high-quality service capability , In the service industry ecology , Carry out a double upgrade of service capacity and profitability .