Strengthen supervision on secret room escape and script killing, and focus on strengthening fire safety and juvenile protection

With the coming of summer vacation , As a new social favorite of young people nowadays , room escape 、 Entertainment and leisure consumption such as script killing is on the rise . meanwhile , Fire safety 、 Service quality and other issues also continue to attract attention .

not long ago , Five departments including the Ministry of culture and tourism jointly released 《 Notice on strengthening the management of script entertainment business premises 》, Strengthen secret room escape 、 The regulation of new business forms of script entertainment business places, which have developed rapidly in recent years, such as script killing , Let people clap and cheer .

Immersive 、 The scale of the live entertainment market surged , Adverse consequences of consumption continue to appear

“ Xinhua viewpoint ” The reporter was in Beijing recently 、 guangxi 、 A visit to Chongqing and other places found , room escape 、 The script is mostly opened in crowded business districts , The charge varies from hundreds of yuan to hundreds of yuan per person each time .

According to the data of China culture and Entertainment Industry Association , Including secret room escape 、 There are immersive script entertainment business places in the form of script killing all over the country 3 Around ten thousand , Among them, real entertainment business places 5000 about , And has developed a perfect industry IP, The market scale has exceeded 10 billion yuan .

While the industry is booming , Also began to appear constantly consumer disputes . The Shanghai Consumer Protection Commission previously informed that ,2021 Accept cultural and entertainment complaints 5207 Pieces of , Year-on-year growth 1.2 times . Mentioned , While the number of secret room experience stores continues to expand , It also shows that the rules are not clear 、 Safety protection measures are not in place 、 After sales service, such as delayed handling of refund disputes .

The reporter searched on platforms such as black cat complaint and found , Complaints about the escape of the secret room mainly focus on the security risks of the facilities 、 The content is too scary 、 Consumption refund is difficult .

It is worth noting that , Most secret rooms require customers to sign before playing “ disclaimer ”, Some of the stores will declare , We will not be responsible for the losses caused by players' excessive panic during the game . But this approach has not reduced consumer disputes .

In a case tried by Jiangbei District Court of Chongqing , Player Liu and his friends were frightened and accidentally injured during the game , And then take the operator to court . The court heard that , The defendant is obliged to provide the plaintiff with services and necessary security ; meanwhile , The plaintiff, as a person with full civil capacity , I was in “ Admission notes ” Sign on , We should also do our duty of safety care . Final , The court ruled that both the plaintiff and the defendant should bear responsibility , The defendant compensated the plaintiff 10 Thousands of multivariate .

Guangxi Nanning market supervision and Administration Bureau 12315 The center reflects , In the complaint about the escape of the secret room , Although some businesses bet on the theme of the game with a suitable age , But in practice, when the player's age is inconsistent with the game setting , Motivated by profit , Did not remind and dissuade ; And for some horror 、 Thrilling theme game , Prior risk warning is relatively simple 、 at will .

Script centered script kill , There are also some horror themes in the script 、 The content is violent and bloody . Some scripts even regard bloody horror as a marketing selling point .

Strengthen fire safety and juvenile protection

Behind the emerging adverse consequences of consumption , Exposed the fire protection brought by the disorderly expansion of the industry 、 The protection of minors . These were further clarified in the notice jointly issued by the five departments .

Issued by the Fire Rescue Bureau of the emergency management department 《 Guide to fire risk in secret room escape places ( On a trial basis )》 Pointed out that , Common fire risks in secret room escape places mainly include fire risk 、 Safety evacuation risk and fire spreading risk . Zhang yexuan, fire supervisor of the comprehensive guidance section of the Chongqing Yubei District fire rescue detachment, said , It is common to check that there are fire safety hazards in the escape place of the middle secret room .

“ To create an atmosphere , The indoor lights are dim , The aisle is also very narrow . Sometimes there are many people playing , When you run, you get crowded .” Guilin's secret room player Tang Yun said , Narrow evacuation passages are common in the design of secret rooms 、 Lack of independent safety exits 、 Problems such as the use of combustible decoration materials , In case of fire , Every place “ office ” May become an obstacle to escape .

The notice of the five departments clearly points out , The script entertainment business premises shall perform the main responsibility of safety production , Normalize fire risk self-knowledge 、 self-examination 、 Self reform , Besides , Script entertainment business premises shall not be located in residential buildings 、 Below the first floor of the building .

On the protection of minors , Notice requirements , The script should set age appropriate prompts , And specify that except for national legal holidays 、 Rest days and winter and summer holidays , Script entertainment business premises shall not provide script entertainment activities to minors .

A research report jointly released by China culture and entertainment industry association and China Youth Research Center pointed out , Minors like to play terrorist secret rooms 、 The proportion of script killing is higher , And the younger the age, the higher the degree of love . however , Minors' psychological development is not sound , To terror 、 violence 、 Bloody and other irritating sounds 、 The picture 、 The compression resistance of details is weaker , And not suitable for 、 Unhealthy products lack discrimination and self-control .

Search through keywords ,“ Yellow storm ” It used to be a publicity gimmick in the secret room of some themes , Some businesses blindly pursue thrills in content 、 bloody 、 violence 、 porn , This has also become a direct risk point that affects the healthy growth of minors .

For related problems , The notice requires strict content management , Adhere to the correct guidance , Encourage the use of the venue to promote the theme 、 A script that spreads positive energy . While drawing the red line of content , Strengthen the subject responsibility , It is required to establish a content self-examination system .

Supervision emphasizes “ The bottom line ” thinking

7 month 14 Japan , China culture and entertainment industry association joint script kill 、 The chamber of Secrets industry jointly launched on behalf of businesses “ Proposal for standardized operation of immersive script entertainment industry ”, Guide correctly from the content of the script 、 Set an industry example in the protection of minors .

It is worth noting that , Under the premise of guiding and correcting all kinds of chaos in the industry , How are the relevant regulations carried out “ Bottom line management ” Work hard .

The notice of the five departments makes it clear that script entertainment business premises should register with the local market supervision department at or above the county level and obtain a business license according to law , The business scope is registered as “ Script entertainment ”. The address of the business premises and the name of the script used by the premises 、 author 、 brief introduction 、 Age range and other information shall be informed for filing . The filing system management is similar to that of many domestic provinces such as Shanghai since this year 、 tianjin 、 The management regulations successively issued by Liaoning and other places coincide .

Kong Ming, Secretary General of China culture and entertainment industry association, said , The industry cannot completely shift the regulatory responsibility to the competent authorities , It should be adjusted , Form government supervision 、 A three-level regulation mechanism combining industry self-discipline and enterprise self-discipline , Guide the long-term healthy development of the industry .

The notice of the five departments set a policy transition period , Guide the script entertainment business premises to use the one-year policy transition period , Carry out self-examination and self correction 、 Realize the standardized operation . For such a new type of business as secret room escape , A policy is really implemented and finally becomes an industry standard , It also needs a period of observation and precipitation .

The xinhua news agency “ Xinhua viewpoint ” Reporter wusisi 、 Chen Aiping 、 Zhou Wentao