About the smart platform solution for business hall Terminal Desktop System

Preface
I am engaged in the information construction of smart business hall 7 year , I have worked in a bank ATM Deposit and withdrawal terminal 、 Personal self-service bank card issuing machine 、 Bank self-service receipt counter 、 Bank self-service filling machine 、 Paperless desktop system in business hall, etc . Accumulated some relevant industry experience and personal views on subsequent development ,

One 、 present situation

As the business hall covers a variety of enterprise types , Here's a list of ：

• The most common ones are ： Bank 、 telecom （ Joint tune 、 telecom 、 Move ）、 Radio and television 、 Government service hall, etc

• There are few ： water 、 Electric power 、 Gas 、 High speed traffic card （ Such as ： Yuetong card ）、 Shopping Mall 、 Chain stores, etc

  Due to the rapid development of information in recent years , Basically, they have their own set CRM System （ Customer relationship management system ）, But with development , ordinary CRM The system cannot meet the needs of the business hall , In order to reduce the repetitive work of the staff in the business hall 、 Reduce the probability of travel 、 Improve the security level of information verification 、 Improve the efficiency of back office auditors . The business hall slowly introduced ： Self service terminal 、 Desktop system external expansion device （ Such as ： ID card reader 、 High time meter 、 Handwritten signature screen 、 Bank card reader 、 Fingerprint instrument 、 Printers and so on ） And so on .
  It is the access of these devices , As a result, the information construction of the whole business hall has developed rapidly . because CRM There are many kinds of systems 、 There are many kinds of external expansion devices 、 Equipment suppliers vary , It brings a lot of challenges and opportunities to the whole industry .

Two 、 analysis
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3、 ... and 、 trend
Equipment standardization 、 Integrated and unified management is the ultimate trend . Intelligent terminal management service platform （Intelligent terminal management platform, abbreviation ：ITMP） The construction of is the ultimate development direction .
CRM To hardware devices through middleware ITMP To centralize management , Simplified CRM The problem of docking a variety of devices 、 It also simplifies the equipment supplier to provide a variety of interfaces to facilitate different CRM system call .

Four 、ITMP Development scheme of the system
Combined with my current work experience and ability 、 During this epidemic period, a set of system was sorted out and developed , Now it's almost the end . But because of personal insight 、 Limited ability , Here, I would like to ask you to give me your comments after reading this article , thank you .
The overall design idea of the scheme ：
Interface platform services ------> Terminal monitoring service ------> Terminal equipment management service ------> Device application module
PS：
Interface platform services ： Provide external capability interfaces in a unified manner
Terminal monitoring service ： System entrance , The monitoring system
Terminal equipment management service ： Unified management of all terminal modules and device-based application function modules
Device application module ： Application module based on hardware device development

Some may be considered later ： Such as system security 、 performance optimization 、 Computer behavior control and other functions

If you are an equipment supplier , Can provide us with a prototype , We integrate for free .
If you are a software vendor , Can describe your needs , If our assessment is feasible , It can be extended for free .

5、 ... and 、 Function display
compatible ：XP、win7、win10 System
compatible ：IE8 above 、 firefox 、 Mainstream browsers like Google