2022 PMP project management examination agile knowledge points (4)

2022 year PMP The exam will use a new version of the Syllabus , After revision PMP The proportion of agile test types has increased , In order to help the examinees master PMP Agile knowledge points in the exam , take 2022PMP The information about exam agility has been sorted out , Come and see .

The role of the project manager as a servant leader

1、 help 、 Promote team development .

2、 Remove obstacles for the team .

3、 Pave the way for others .

4、 Educate stakeholders , Make it understand why and how to be agile .

5、 Through guidance 、 Encourage and help support the team .

6、 Through technical project management activities , Such as quantitative risk analysis to help the team .

7、 Celebrate team success , Support the team to work with external teams , And act as a bridge .

Kano analysis and MoSCoW

Kano analysis

Kano Used to prioritize requirements , It divides requirements into the following four types ：

Function as a threshold ： The necessary functions . These are the functions that a product must have in order to be successful . Improve and increase the number of threshold functions to a certain extent , It has little impact on the improvement of customer satisfaction .

Linear function ：“ The more the better ” The function of . Its improvement and quantity increase can directly improve user satisfaction , Its reduction and quantity reduction also directly reduce user satisfaction .

Excitement and surprise ： Means providing a high level of satisfaction , Those functions that often add extra price to the product . But without it, customer satisfaction will not drop below neutral .

Unimportant properties ： These features have no impact on customers in any way . Because customers don't care about it at all , We should try to eliminate 、 Minimize or delay the delivery of these features .

MoSCoW

Moscow rule , Namely must or should,could or would not, Used to prioritize requirements .

according to “Must： Must do ;Shoud： What should be done ;Could： What can be done ;Would not： Don't do it ” To do it , Guarantee PO The required Must、Should complete , And strive to Could Can finish ; When responding to changes , Give priority to sacrifice Could Even Should Demand characteristics .

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