[big guy show] aiops in the eyes of Borui data, choosing the right track and the right people

The tuyere is always biased towards those who are looking in the right direction .

2021 The wind vane of venture capital in IT Run this track . according to IT Incomplete statistics of oranges ,2021 year IT There are financing events related to the operation and maintenance industry 24 rise , The amount of financing is about 54.7 One hundred million yuan .

According to iResearch's data ,2021 In China IT Service breakthrough trillion mark , among IT The scale of operation and maintenance market has reached 2941.2 One hundred million yuan . expect 2023 The years will reach 3236.4 One hundred million yuan ,2020-2023 The compound annual growth rate in is 11.7%. In terms of intelligent operation and maintenance track , The compound annual growth rate of the global intelligent operation and maintenance market is expected to be 30.6％,2027 reach 400 Billion dollar scale .

Beyond all doubt ,IT Operation and maintenance is becoming the next step SaaS Besides, there is another track that is sent to the wind . In this huge arena , capital 、 Enterprises 、 Technology is shaping the new logic of industry development .

Choose the right track and the right people

Over the past few decades , The development of operation and maintenance has gone through several stages . From early manual operation and maintenance to standardized operation and maintenance 、 Automatic operation and maintenance , Until then DevOps、AIOps, Tracing the whole process is not difficult to find , With the continuous development of Technology , Gradually move towards intelligence .

from 2016 year AIOps（ Intelligent operation and maintenance ） The concept was put forward , To 2017、2018 In, commercial products appeared in the global market , In the domestic market ,2020 Year is AIOps The first year of . Borui data is also 2020 In, it began to invest heavily in the intelligent operation and maintenance track .

According to the prediction of the third-party evaluation agency , To 2022 year ,40% Will deploy AIOps platform . It's not hard to guess , The intelligent operation and maintenance will become a IT Key track of operation and maintenance .

Borui data is the leader in the field of intelligent operation and maintenance in China , Nature is no exception .2008 Borui data started with monitoring , After years of polishing , Become IT Leading enterprise in operation and maintenance industry ;2020 By virtue of its strong APM Background and powerful data analysis /AI（ Artificial intelligence ） Ability to become a domestic A On the stock market “APM Monitor the first unit ”; Same year , Borui data anchors the intelligent operation and maintenance track with its unique market vision , Have reason to believe , Borui data will also be stable and far-reaching in the future intelligent operation and maintenance track . It is the right choice based on Borui data every time , It has attracted the attention of those excellent talents who closely follow the track and the tuyere .

The current Lihuachen, chief architect of Borui data And Borui data AIOps Chief expert he Anhui Is one of the best .

Lihuachen , Previously, he was responsible for data service stability in ant group , Engage in data services 、 system stability 、AIOps Research and development of intelligent monitoring and alarm platform , Once enabled the second level situation diagnosis and emergency decision-making of key business and system indicators of Alipay .

He Anhui , Previously, I was responsible for the observability platform in ant group AntMonitor Product planning and design work for product set , about AIOps Products 、 Algorithm 、 The scene has rich practical experience .

In recent days, , We interviewed two experienced celebrities , Try to pry from the perspective of Borui data AIOps The whole picture of .

​ About AIOps The product itself

As far as Borui data is concerned , What's more, Borui's data AIOps The core is “ data +AI+ product + scene ” Four in one comprehensive solution . In the integrated operation and maintenance 、 Alarm management 、 Fault location 、 Help users to be more efficient in high-frequency operation and maintenance scenarios such as emergency quick recovery 、 Achieve business objectives more accurately .

In terms of its advantages , There are mainly 5 In terms of ：

Low threshold ： What's more, Borui's data AI Easy access , Open the box , The algorithm supports visualization and self interpretation ;

High performance ： Less resource consumption under the same performance ,1 platform 4C8G The machine can process every minute 6.6 Ten thousand finger scalar ,3 platform 8C16G The machine can process every minute 48 Ten thousand finger scalar ;

All data ：APM Years of intensive cultivation , Data is abundant and complete , such as Trace Core basic capabilities , Borui data supports multiple languages 、 Many frameworks , It can also be associated with log depth . This is right AIOps Doing multi-modal data federation analysis and mining has advantages ;

A wide range ： The algorithm is universal , A wide range of applications , The model is optimized for different industries ;

Strong analysis ： Observable data 、 Process work order data 、 Summary of configuration management data to data center , Provide offline data query and aggregation capability integrating stream and batch , For any index 、 The association analysis of entities provides unique insights .

at present , Borui data is based on the self-developed big data real-time processing and analysis platform Zeus Do data mining , In anomaly detection 、 Trend prediction 、 Alarm convergence 、 Event analysis and other application scenarios have been implemented as products .

say concretely , Anomaly detection , It is mainly applied to the unsupervised exception discovery of operation and maintenance data , It is not necessary for the operation and maintenance personnel to manually set the threshold to achieve the independent discovery of exceptions , Greatly saved manpower investment ;

Trend prediction , It is mainly applied to the prediction scenario of business characteristic operation and maintenance data , Such as capacity prediction 、 Traffic forecast 、 Hardware defect prediction, etc , Budget preparation for operation and maintenance personnel 、 Business planning and early intervention play a great reference role ;

Alarm convergence , It is mainly used in the event management scenario of the unified alarm platform , The operation and maintenance personnel no longer need to face a large number of invalid alarms , We only need to focus on a few faults after convergence , The efficiency and accuracy of emergency response have been greatly improved ;

Event analysis , It is mainly used in the problem management scenario of the integrated operation and maintenance platform ,AI Put the index 、Trace、 The abnormal information of the event converges to the problem , Find the root cause from the problem , From root cause linkage notification 、 Automation and other disposal steps , The efficiency and accuracy of problem analysis have been greatly improved .

stay AIOps In practice , Borui data has relied on for many years APM Industry accumulation , Has a rich data set . Depending on the IT Operation and maintenance monitoring capability , Use big data and machine learning technology to continuously build intelligent operation and maintenance monitoring capability .

2021 year , Borui data put forward... For the first time in China “ Service accessible data links DNA” Technical concept ,D representative DEM（ Digital experience management ）,N representative NPM( Network performance management ),A representative APM（ Application performance management ）, So as to get through the whole process from code to user access , Further release enterprises IT Operation and maintenance monitoring and management of all branches DEM、APM、ITIM、NPM And intelligent operation and maintenance management .

at present , Borui data algorithm middle stage SwiftAI Has been empowered to a new generation APM Of Server product 、 A new generation of intelligent operation and maintenance big data platform DataView、“ Dual mode integration ” Intelligent emergency center OneAlert etc. , Unify the federal data middle office with Borui data Zeus Exist side by side and play a part together , Continuously landing intelligent anomaly detection 、 Trend prediction 、 Intelligent alarm 、 Event analysis and other scenarios , Help cloud native era services reach .

2022 year 5 month 20 Japan , Borui data officially launched an integrated intelligent observable platform ONE, The platform aims to establish an integrated platform 、 Intelligent 、 Unified business and operation and maintenance platform , Help enterprises improve their digital experience , Lower maintenance cost , Improve work efficiency , Empowering and upgrading digital transformation . meanwhile , This is also the first in the industry to integrate all operation and maintenance monitoring requirements “All in ONE” A unified platform . What's more, Borui's data AI Ability , For example, alarm convergence 、 Root cause analysis 、 Multidimensional analysis 、 Impact analysis, etc , Will also be ONE Observation insight of the platform 、 Gradually implement the emergency management and other modules .

Talking about Borui data AIOps Future development , He Anhui said ：“ future , Bray data is AIOps Aspect will be in Root cause location 、 The impact analysis 、NLP、 Algorithm lab Four aspects .”

meanwhile , In the future, Borui data will continue to develop multimodal data federation “ base ” and AI The breadth and depth of the algorithm , Support full service observability .

AIOps The future has to

although AI The value of technology to operation and maintenance is obvious , But it needs to be clear AIOps It is not an overnight practice , But a long-term evolution process , It needs continuous innovation and development .

In terms of the current domestic intelligent operation and maintenance environment , Lihuachen thinks AIOps There are also several challenges ：

Universality ： In different customer business scenarios , How to reduce customization and implementation costs , And can better solve business problems .

Explainable ：AI How the results of , How to validate .

efficiency ： Highly automated reduction of human intervention .

resources ： In privatisation or POC when , The ultimate technology is applied to resource and performance optimization , Achieve maximum value with minimum resources .

Stable ：AI The algorithm is highly intelligent and automatic .

In his opinion , Borui data will continue to make efforts in intelligent operation and maintenance in the future .

First , To break the data island , do DNA Maximum data fusion , Establish a unified management warehouse for data assets , Generate secondary value for federated data . The data link proposed by Borui data DNA Take the concept as an example ,AIOps yes DNA An important part of it , Can help APM The product and data are connected end-to-end , Give Way DNA More automation and intelligence . meanwhile ,DNA The data link also gives AI Provide scene and data soil , Give Way AI Through information consolidation 、 Feature association is really a high-quality algorithm model .

secondly , To strengthen data analysis and data mining , Expand AI Product ability , Tamp the basic ability of algorithm , Give Way AI Support lightweight modularization and productization . Establish a set of standards in algorithm interpretability and evaluation system , Introduce different data sets for data processing and analysis , Use the way of real fault injection to continuously temper AIOps Ability , It can be used almost out of the box for commercial output 、 Extremely low adaptation cost to maximize value output .

more importantly ,AIOps This is based on the existing operation and maintenance data , And further solve the problems that cannot be solved by automatic operation and maintenance through machine learning . Enterprises realize AIOps The premise is to establish a comprehensive access to IT The power of data , The data here mainly includes but is not limited to logs 、 Indicators and events, etc . Send this data to AIOps platform , by AIOps Provide data assets , For higher-level analysis and insight into integration . Without the support of these big data ,AIOps Is passive water . So for businesses , Big data acquisition is very important .

You two are right AIOps With confidence . Overall speaking , China's market is big enough , The data is also rich enough , With the support of national strategies and policies , The traditional manufacturing industry is gradually developing towards intelligent creation , The process of development will inevitably involve a lot of data processing , And this is also AI Technical strengths , Currently in the field of operation and maintenance ,AI The application of technology is still in its infancy , Mature slowly , In the future 3-5 During the year ,AI Technology will be widely used in operation and maintenance scenarios , Develop towards self-service .

At the end

What every product needs most is to be recognized by the market .

In terms of standard setting ,2021 In, Borui data was among the first batch of Information Technology Institute AIOps The evaluated anomaly detection is comprehensive , In the same year, Borui data was organized as AIOps Members of the standards working group , A number of recommendations have been incorporated into the specifications and standards .

In production, study and Research , Borui data also established a joint laboratory with Xiamen University , Carry out machine learning 、 Cooperation in deep learning .

In terms of industry application landing , What's more, Borui's data AIOps The solution has been implemented in the bank 、 insurance 、 negotiable securities 、 education 、 In aviation and other industries , Such as exception detection scenario 、 Alarm convergence scenario 、 Trend prediction scenarios, etc , Enabling customers to accelerate their digital transformation .