PMP examination key summary VIII - monitoring process group (2)

One 、 Control resources

Input ：

1. Project management plan 
① Resource management plan 
2. Project documents 
① Problem log 
② Register of lessons learned 
③ Physical resource allocation form 
④ Project schedule 
⑤ Resource breakdown structure 
⑥ Resource requirements 
⑦ Risk register 
3. Performance data 
4. agreement 
5. Organizational process assets 

Tools & technology

1. Data analysis 
① Alternatives Analysis 
② Cost benefit analysis 
③ Performance review 
④ Trend analysis 
2. Problem solving —— Identify the problem 、 Define the problem 、 survey 、 analysis 、 solve 、 Check the solution .
3. Interpersonal and team skills 
① negotiation 
② influence 
4. Project management information system 

Output ：

1. Job performance information 
2. Change request 
3. Project management plan update 
① Resource management plan 
② Progress benchmark 
③ Cost basis 
4. Project file update 
① Hypothesis log 
② Problem log 
③ Register of lessons learned 
④ Physical resource allocation form 
⑤ Resource breakdown structure 
⑥ Risk register 

a key ：
1、 Controlling resources means allocating physical resources .

Two 、 Monitoring communication

Input ：

1. Project management plan 
① Resource management plan 
② Communication management plan 
③ Participation plan of interested parties 
2. Project documents 
① Problem log 
② Register of lessons learned 
③ Project communication record 
3. Performance data 
4. Business environment factors 
5. Organizational process assets 

Tools & technology

1. Expert judgment 
2. Project information management system 
3. Data performance 
① Stakeholder engagement assessment matrix 
4. Interpersonal and team skills 
① Observe / conversation 
5. meeting 

Output ：

1. Job performance information 
2. Change request 
3. Project management plan update 
① Communication management plan 
② Participation plan of interested parties 
4. Update project documents 
① Problem log 
② Register of lessons learned 
③ Register of interested parties 

3、 ... and 、 Monitoring risk

Input ：

1. Project management plan 
① Risk management plan 
2. Project documents 
① Problem log 
② Register of lessons learned 
③ Risk register 
④ Risk Report 
3. Performance data 
4. Work performance report 

Tools & technology

1. Data analysis 
① Technical performance analysis 
② Reserve analysis 
2. Audit 
3. meeting —— Regular risk reviews should be scheduled , To check and document the effectiveness of risk response in dealing with overall project risks and identified individual project risks . In the risk review , New individual project risks can also be identified （ Including secondary risks arising from agreed response measures ）, Reassess current risks , Close obsolete risk .

Output ：

1. Job performance information 
2. Change request 
3. Project management plan update 
① Any component 
4. Project file update 
① Hypothesis log 
② Problem log 
③ Register of lessons learned 
④ Risk register 
⑤ Risk Report 
5. Organizational process asset update 

a key ：
1、 Audit —— Risk audit is an audit type , It can be used to evaluate the effectiveness of the risk management process .
2、 A review conference ： Regular risk reviews should be scheduled , To check and document the effectiveness of risk response in dealing with overall project risks and identified individual project risks . In the risk review , New individual project risks can also be identified （ Including secondary risks arising from agreed response measures ）, Reassess current risks , Close obsolete risk .
3、 Contingency plan ： Pre planned countermeasures .
4、 Contingency measures ： There is a risk that has not been arranged , Urgent temporary measures .

Four 、 Control purchasing

Input ：

1. Project management plan 
① Demand management plan 
② Risk management plan 
③ Procurement management plan 
④ Change management plan 
⑤ Progress benchmark 
2. Project documents 
① Hypothesis log 
② Register of lessons learned 
③ Milestone List 
④ Quality report 
⑤ Requirements document 
⑥ Demand tracking matrix 
⑦ Risk register 
⑧ Register of interested parties 
3. agreement 
4. Purchasing documents 
5. Approved change request 
6. Performance data 
7. Business environment factors 
8. Organizational process assets 

Tools & technology

1. Expert judgment 
2. Claim management 
3. Data analysis 
① Performance review 
② Earned value analysis 
③ Trend analysis 
4. Check 
5. Audit 

Output ：

1. Purchase closed 
2. Job performance information 
3. Purchasing document update 
4. Change request 
5. Project management plan update 
① Risk management plan 
② Procurement management plan 
③ Progress benchmark 
④ Cost basis 
6. Project file update 
① Register of lessons learned 
② Resource requirements 
③ Demand tracking matrix 
④ Risk register 
⑤ Register of interested parties 
7. Organizational process asset update 

a key ：
1、 Claim management —— Negotiation is the preferred way to settle all claims and disputes .
2、 Check —— Inspection means a structured review of the work being performed by the contractor , It may involve a simple review of deliverables , Or field review of the work itself .
3、 Audit —— Audit is a structured review of the procurement process . The rights and obligations related to audit shall be clearly stipulated in the procurement contract .
4、 Purchase closed —— Requirements for formal closure of procurement , It is usually stipulated in the terms and conditions of the contract , And included in the procurement management plan .

5、 ... and 、 Monitor stakeholder engagement

Input ：

1. Project management plan 
① Resource management plan 
② Communication management plan 
③ Participation plan of interested parties 
2. Project documents 
① Problem log 
② Register of lessons learned 
③ Project communication record 
④ Risk register 
⑤ Register of interested parties 
3. Performance data 
4. Business environment factors 
5. Organizational process assets 

Tools & technology

1. Data analysis 
① Alternatives Analysis 
② Root cause analysis 
③ Analysis of interested parties 
① Multi criteria decision analysis 
② vote 
3. Data performance 
① Stakeholder engagement assessment matrix 
4. Communication skills 
① feedback 
② demonstration 
5. Interpersonal and team skills 
① Listen actively 
② Cultural awareness 
③ leadership 
④ Interpersonal communication 
⑤ political consciousness 
6. meeting 

Output ：

1. Job performance information 
2. Change request 
3. Project management plan update 
① Resource management plan 
② Communication management plan 
③ Participation plan of interested parties 
4. Project file update 
① Problem log 
② Register of lessons learned 
③ Risk register 
④ Register of interested parties 

6、 ... and 、 Scope of confirmation

Input ：

1. Project management plan 
① Scope management plan 
② Demand management plan 
③ Range reference 
2. Project documents 
① Register of lessons learned 
② Quality report 
③ Requirements document 
④ Demand tracking matrix 
3. Verified deliverables 
4. Performance data 

Tools & technology

1. Check 
2. Decision making 
① vote 

Output ：

1. Acceptable deliverables 
2. Change request 
3. Job performance information 
4. Project file update 
① Register of lessons learned 
② Requirements document 
③ Demand tracking matrix 

a key ：
1、 Acceptable deliverables —— Deliverables that meet the acceptance criteria shall be formally signed and approved by the customer or sponsor . Formal documentation should be obtained from the customer or sponsor , Prove the formal acceptance of project deliverables by relevant parties .
2、 The verified deliverable is the output of quality control .

7、 ... and 、 Monitor project work

Input ：

1. Project management plan 
2. Project documents 
① Hypothesis log 
② Estimation basis 
③ Cost forecast 
④ Problem log 
⑤ Register of lessons learned 
⑥ Milestone List 
⑦ Quality report 
⑧ Risk register 
⑨ Risk Report 
⑩ Progress forecast 
3. Job performance information 
4. agreement 
5. Business environment factors 
6. Organizational process assets 

Tools & technology

1. Expert judgment 
2. Data analysis 
① Alternatives Analysis 
② Cost benefit analysis 
③ Earned value analysis 
④ Root cause analysis 
⑤ Trend analysis 
⑥ Deviation analysis 
3. Decision making 
① vote 
4. meeting 

Output ：

1. Work performance report —— It can be expressed as helping to attract attention 、 Decision making and action .
2. Change request 
3. Project management plan update 
4. Project file update 
① Cost forecast 
② Problem log 
③ Register of lessons learned 
④ Risk register 
⑤ Progress forecast 

8、 ... and 、 Implement overall change control

Input ：

1. Project management plan 
① Change management plan 
② Configuration management plan 
③ Range reference 
④ Progress benchmark 
⑤ Cost basis 
2. Project documents 
① Estimation basis 
② Demand tracking matrix 
③ Risk Report 
3. Work performance report 
4. Change request 
5. Business environment factors 
6. Organizational process assets 

Tools & technology

1. Expert judgment 
2. Change control tools —— Configuration identifier 、 Record and report configuration item status 、 Conduct Configuration Item Verification and audit .
3. Data analysis 
① Alternatives Analysis 
② Cost benefit analysis 
4. Decision making 
① vote .
② Authoritarian decision making 
③ Multi criteria decision analysis 
5. meeting 

Output ：

1. Approved change request 
2. Project management plan update 
3. Project file update 
① Change log 

a key ：
1、 The project manager is ultimately responsible for this .
2、 The project manager approves minor changes ,CCB Approve changes involving benchmarks , The sponsor approves the change of the articles of association , The customer approves the relevant changes implemented according to the contract .
3、 The change process is as follows ：