Bank of Beijing x Huawei: network intelligent operation and maintenance tamps the base of digital transformation service

From the early financial cloud construction , Later, various intelligent applications were launched , After digital transformation and upgrading in recent years , The banking industry is showing new characteristics in the innovative application of digital technology . as everyone knows , For the banking industry , Data is not just the core means of production , It is the cornerstone of survival and development . therefore , In the process of accelerating the digital transformation of banks , Promoting the intelligent operation and maintenance of the data center is becoming an important link to ensure the stable and sustainable operation of the financial business .

2022 At the beginning of year , Issued by the central bank 《 Financial science and technology development plan （2022-2025）》 Put forward , It is necessary to establish and improve the intelligent operation and maintenance mechanism of the financial data center , Strengthen multi scenario collaboration 、 Multi node integrated management and control , Improve node awareness 、 Anomaly detection and fault prediction capability , Reduce the risk of manual operation , Promote the transformation and upgrading of operation and maintenance management mode .

Under the guidance of this guidance , Bob accelerated the pace of investment in the construction of intelligent operation and maintenance system , Actively explore and apply the new mode of network collaborative integrated operation and maintenance . To help Bob achieve this goal , Huawei jointly creates... With its partners , It has created an application network integrated intelligent operation and maintenance solution , by “ Digital Bank of Beijing ” Build and upgrade the user experience to build a solid digital base .

Enter the deep-water area of digital transformation , Network intelligent operation and maintenance surfaced

In recent years , Through cloud computing 、 big data 、 New technologies such as artificial intelligence ICT Continuous integration of technology and financial business , It is promoting the digital transformation of the banking industry into the deep-water area .

The first is the acceleration of mobility , Offline business is gradually transferred to online business , The service efficiency has been greatly improved ;

Second, services are becoming ubiquitous , Banks must provide personalized services for thousands of people , Thus enhancing user stickiness ;

The third is business agile release , Innovative applications need to be released online through multiple channels , Quickly realize commercial realization .

To meet the business data volume 、 User scale 、 Usage scenario explosion , Of the bank IT Increasingly complex architecture , More and more o & M platforms and tools need to be introduced , How to realize the data interconnection between these platforms , Improve the overall operation and maintenance efficiency , Is becoming a bank IT Problems that the operation and maintenance team urgently needs to solve .

At the Bank of Beijing , The rapid development of online business makes the mutual visits between businesses become complicated , The completion of a transaction may involve multiple business systems , How to perceive the quality of business transactions end-to-end in real time , Then distinguish the quality of each transaction in each application flow , Put forward new demands for application visual operation and maintenance .

More Than This , With distributed 、 The rise of big data services , The proportion of east-west traffic in the data center is increasing , Distributed “ One more ” Traffic is easy to cause micro burst and other problems , Traditional monitoring methods are difficult to detect . The distributed architecture has multiplied the number of network devices , The stable operation of business requires that network hidden dangers can be identified in advance 、 Faults can be quickly located , This also brings new challenges to network intelligent operation and maintenance .

besides , In the course of business , Once the business encounters problems such as slow access , It usually requires multi sectoral investment in positioning , Application and network personnel need to communicate repeatedly , Especially for occasional business complaints , Because there are many application systems involved in the transaction process 、 The network path is long , Applications and networks need to be more automated 、 Intelligent joint operation and maintenance , This is important for the interoperability between applications and network systems 、 New requirements for data circulation .

Facing these challenges , Based on the established application performance analysis platform and network operation and maintenance platform , In order to make the operation and maintenance work more efficient 、 automation 、 Intelligent , To shorten the time of business problem positioning 、 The purpose of supporting the stable and continuous operation of the business , Bob urgently needs to promote the transformation of network architecture from traditional manual operation and maintenance to network intelligent operation and maintenance .

Integrated intelligent operation and maintenance solution , Make network operation and maintenance more intelligent

To help Bob realize the automation of network operation and maintenance 、 Intelligent , Huawei and Bank of Beijing work together , We have discussed a series of ideas about the evolution of intelligent operation and maintenance of the data center , And through the implementation of the business level intelligent operation and maintenance solution jointly created by Huawei and Tiandan , Find an effective way to ensure the safe production of business in practice .

according to the understanding of , The business level intelligent operation and maintenance solution jointly released by Huawei and Tiandan , Based on Huawei iMasterNCE-FabricInsight And Tiandan business performance management BPC（BusinessPerformance Center） Built overlay Underlay and Overlay Business and network integrated operation and maintenance capability , It can realize minute level fault delimitation and location .

More Than This , The solution can also span traditional architectures and cloud environments , Across devices and applications , Provide a unified service for banking customers 、 Business oriented 、 Intelligent operation and maintenance analysis capability , It ensures the stability and continuity of the business . Successfully solved the business performance monitoring problem of cloud native environment , It also meets the management needs of different industries for business operation and maintenance .

Now , Huawei implements business level intelligent operation and maintenance solutions , It has helped Bob achieve the following achievements in network intelligent operation and maintenance Breakthroughs at three levels ：

First , Multi source unified , Enable full link application performance monitoring . Bank of Beijing captures network traffic data through port image , From the traditional environment 、 Virtualized environment 、 Real time in cloud and container environments 、 Get the business flow data completely , So as to analyze and establish a real-time unified business view , Visually display the business logic of application services 、 Dependency relationship 、 Service operation quality 、 The alarm occurred 、 And provide automatic fault analysis function , The business path of each transaction can be presented and the time consumption on each application node can be distinguished , Find the performance bottleneck , Conduct operation and maintenance guarantee in the whole process of providing services .

secondly , Consolidate foundation , Actively lay out the network intelligent operation and maintenance platform . at present , Bob has used Telemetry Technical second level collection of operation and maintenance data , solve SNMP Poor acquisition accuracy , Real time monitoring of network equipment operation , On this basis, through AI The algorithm correlates and analyzes multiple network indexes , Identify network reliability in advance 、 Capacity 、 performance 、 Stability and other hidden dangers , Evaluate the potential risks of the whole network in a unified way , Change the previous operation and maintenance mode of passive fire fighting , Reduce the probability of failure .

More Than This , Bob also applied knowledge map technology in network operation and maintenance , Unified modeling of basic resources of the whole network , The network object 、 event 、 Joint analysis of communication relations , Infer the root cause of network failure , Only the aggregated root cause alarm is reported , Shorten fault location time .

Third 、 each improves by association with the other , Explore the application network integrated operation and maintenance . Bob actively explores the new mode of application and network integrated operation and maintenance , The network operation and maintenance platform is open “ Network traffic ” Service and integration with application performance analysis platform , The full service path of the business transaction is associated with the network forwarding traffic of the business flow by one click , Based on the network traffic throughout the overall situation, real-time perception of service changes and quality degradation , Through the application to the network, the end-to-end road conditions are visible , Quickly delimit the problem boundary and locate the specific fault cause , So as to ensure the stable operation of business and user experience in a timely manner , It also liberates O & m from manual collaboration and data island , Break the O & M boundary , Form an efficient joint combat capability .

Tamp “ Digital Bank of Beijing ” Service base , Accelerate digital transformation

Now , Through the implementation of business level intelligent operation and maintenance solutions , The application network integrated operation and maintenance mode initiated by Bank of Beijing , It has been deployed in Shunyi data center and applied in the business of Qingdao Branch .

in application , The business level intelligent operation and maintenance solution can not only present the path and key of the business call chain in real time KPI, It can also analyze the communication performance between application nodes in real time , And present the real forwarding path of the service flow in the network , And the status on the path 、 Packet loss 、 performance KPI Etc , Allowing IT Personnel locate the cause of the business problem in a few minutes , Greatly improve the operation and maintenance efficiency .

thus it can be seen , With the application of business level intelligent operation and maintenance solutions , Bank of Beijing is improving the intelligence of application and network operation and maintenance , It breaks the data boundary between the two , It realizes the end-to-end path restoration of service traffic from application to network , The corresponding network path and road conditions can be found from the application transaction view , Make the boundary of business problems clearer 、 Positioning is simpler .

More Than This , Supported by business level intelligent operation and maintenance solutions , Bob was able to further promote the integration of financial technology and digital technology , To speed up the “ Digital Bank of Beijing ” Construction and upgrading of user experience ; And then build a unique enterprise level infrastructure system , Support the bank's transformation and efficiency .

Now , The business level intelligent operation and maintenance solution jointly released by Huawei and Tiandan , It has helped a number of financial institutions including Bank of Beijing to achieve integrated application and network operation and maintenance 、 Fault minute level delimitation and location , Bring real-time guarantee of business experience ; meanwhile In the government 、 Medical care 、 Applied in many industries such as manufacturing , Become the key to the digital transformation of the industry “ Accelerator ”.

Digital transformation in the industry has gradually entered “ Deep Water ” Today of , Automation of the network 、 Intelligent operation and maintenance has become the general trend . Next , Huawei will continue to increase the exploration and innovation of financial technology , Steadily promote the implementation of intelligent operation and maintenance solutions for data center storage , To accelerate the digitalization of enterprises 、 Intelligent transformation provides a strong guarantee , Help enterprises further consolidate the service base of digital transformation , And then explore a new path of network intelligent operation and maintenance .