Key summary V of PMP examination - execution process group

One 、 Integrated management

（ One ） Guide and manage project work
Input ：

1. Project management plan 
2. Project documents 
① Change log 
② Register of lessons learned 
③ Milestone List 
④ Project communication record 
⑤ Project schedule 
⑥ Demand tracking matrix 
⑦ Risk register 
⑧ Risk Report 
3. Approved change request 
4. Business environment factors 
5. Organizational process assets 

Tools & technology

1. Expert judgment 
2. Project management information system —— Including the software tools for schedule planning 、 Work authorization system 、 Configuration management system 、 Information collection and distribution system , Automatic collection and reporting 
 Report key performance indicators （KPI）
3. meeting 

Output ：

1. Deliverables 
2. Performance data 
3. Problem log 
4. Change request 
5. Project management plan update 
6. Project file update 
① Activity list 
② Hypothesis log 
③ Register of lessons learned 
④ Requirements document 
⑤ Risk register 
⑥ Register of interested parties 
7. Organizational process asset update 

a key ：
1、 Change request —— Corrective actions 、 Preventive measures 、 Defect remedy 、 to update .

（ Two ） Manage project knowledge
Input ：

1. Project management plan 
2. Project documents 
① Register of lessons learned 
② Project team dispatch list 
③ Resource breakdown structure 
④ Register of interested parties 
3. Deliverables 
4. Business environment factors 
5. Organizational process assets 

Tools & technology

1. Expert judgment 
2. knowledge management 
3. information management 
4. Interpersonal and team skills 
① Listen actively 
② guide 
③ leadership 
④ Interpersonal communication 
⑤ political consciousness 

Output ：

1. Register of lessons learned 
2. Project management plan update 
3. Organizational process asset update 

a key ：
1、 Explicit knowledge and tacit knowledge ;
2、 The lessons learned register contains both successful and failed lessons , Can be created early in the project .

Two 、 Management quality

（ One ） Management quality
Input ：

1. Project management plan 
① Quality management plan 
2. Project documents 
① Register of lessons learned 
② Quality control measurement results 
③ Quality measurement index 
④ Risk Report 
3. Organizational process assets 

Tools & technology

1. Data collection 
① Checklist 
2. Data analysis 
① Alternatives Analysis 
② File analysis 
③ process analysis 
④ Root cause analysis 
3. Decision making 
① Multi criteria decision analysis 
4. Data performance 
① Affinity graph 
② Cause and effect diagram 
③ flow chart 
④ Histogram 
⑤ Matrix diagram 
⑥ Scatter plot 
5. Audit 
6. oriented X The design of the 
7. Problem solving 
8. Quality improvement methods —— plan  —  The implementation of  —  Check  —  Action and six sigma 

Output ：

1. Quality report 
2. Test and evaluation documents 
3. Change request 
4. Project management plan update 
① Quality management plan 
② Range reference 
③ Progress benchmark 
④ Cost basis 
5. Project file update 
① Problem log 
② Register of lessons learned 
③ Risk register 

a key ：
1、 The experimental design provides a statistical framework for changing all factors of the system ;
2、 process analysis —— Process analysis can identify process improvement opportunities , Also check the problems encountered during the process 、 Constraints , And non value-added activities .
3、 Root cause analysis —— The root cause analysis is to determine the cause of the deviation 、 An analytical technique for the root cause of a defect or risk .
4、① Affinity graph —— Affinity maps can be used to classify the causes of potential defects , Show what you should focus on most .
② Cause and effect diagram —— also called “ fishbone diagram ”、“why-why Analysis chart ” and “ Ishikawa ”, Decompose the cause of the problem statement into discrete branches , Helps identify the main or root cause of the problem .
③ flow chart —— The flow chart shows a series of steps to cause a defect .
④ Histogram —— A histogram is a bar graph showing digital data .
⑤ Matrix diagram —— The matrix shows the factors where the rows and columns intersect 、 The strength of the relationship between cause and goal .
⑥ Scatter plot —— A scatter chart is a graph that shows the relationship between two variables .
5、 Problem solving process ：
Define the problem ; Identify root cause ; Build possible solutions ; Choose the best solution ; Execute solution ; Validate the solution .
6、 Quality audit ： Audit is used to determine whether the project activities comply with the policies of the organization and the project 、 A structured and independent process of a program .
7、 oriented X The design of the —— To optimize specific aspects of the design , It can control or improve the final characteristics of the product .

3、 ... and 、 Management resources

（ One ） Access to resources
Input ：

1. Project management plan 
① Resource management plan 
② Procurement management plan 
③ Cost basis 
2. Project documents 
① Project schedule 
② Resource Calendar 
③ Resource requirements 
④ Register of interested parties 
3. Business environment factors 
4. Organizational process assets 

Tools & technology

1. Decision making —— Usability 、 cost 、 Ability 、 Experience 、 knowledge 、 Skill 、 attitude 、 The international factors 
① Multi criteria decision analysis 
2. Interpersonal and team skills 
① negotiation 
3. Pre-assignment 
4. Virtual team 

Output ：

1. Physical resource allocation form —— The physical resource allocation sheet records the materials to be used in the project 、 equipment 、 Articles 、 Location and other physical resources .
2. Project team dispatch list —— The project team dispatch list records the team members and their roles and responsibilities in the project .
3. Resource Calendar 
4. Change request 
5. Project management plan update 
① Resource management plan 
② Cost basis 
6. Project file update 
① Register of lessons learned 
② Project schedule 
③ Resource breakdown structure 
④ Resource requirements 
⑤ Risk register 
⑥ Register of interested parties 
7. Renewal of business environment factors 
8. Organizational process asset update 

a key ：
1、 Pre-assignment —— Pre assignment refers to the prior determination of the physical or team resources of the project .
2、 Virtual team —— Virtual teams can be defined as having common goals 、 A group of people who have little or no time to work face-to-face in completing their role tasks .
3、 The resource calendar indicates a detailed calendar of working and non working days for each specific resource .

（ Two ） Build the team
Input ：

1. Project management plan 
① Resource management plan 
2. Project documents 
① Register of lessons learned 
② Project schedule 
③ Project team dispatch list 
④ Resource Calendar 
⑤ Team Charter 
3. Business environment factors —— Human resource management policies for hiring and firing 、 Employee performance review 、 Employee development and training records , And recognition and reward 
4. Organizational process assets 

Tools & technology

1. Centralized office 
2. Virtual team 
3. Communication technology 
4. Interpersonal and team skills 
① conflict management 
② influence 
③ incentive 
④ negotiation 
⑤ Team building 
5. Recognition and reward —— Only rewards that meet an important need of the rewarded person , Is an effective reward .
6. train 
7. Individual and team assessment 
8. meeting 

Output ：

1. Team performance evaluation 
2. Change request 
3. Project management plan update 
① Resource management plan 
4. Project file update 
① Register of lessons learned 
② Project schedule 
③ Project team dispatch list 
④ Resource Calendar 
⑤ Team Charter 
5. Renewal of business environment factors 
6. Organizational process asset update 

a key ：
1、 Team building is to improve project performance .
2、 Centralized office —— Centralized office means that many or all of the most active project team members are arranged to work in the same physical location , To enhance team work ability .
3、 Team performance evaluation —— Improvement of personal skills 、 Improvement of team ability 、 Reduction of turnover rate of team members 、 Strengthen team cohesion .
4、 Training is important .

（ 3、 ... and ） Management team
Input ：

1. Project management plan 
① Resource management plan 
2. Project documents 
① Problem log 
② Register of lessons learned 
③ Project team dispatch list 
④ Team Charter 
3. Work performance report 
4. Team performance evaluation 
5. Business environment factors 
6. Organizational process assets 

Tools & technology

1. Interpersonal and team skills 
① conflict management 
② Making decisions —— Decision making includes the ability to negotiate and influence the organization and project management team .
③ EQ —— EQ refers to identification 、 Evaluate and manage personal emotions 、 The ability of others' emotions and group emotions .
④ influence 
⑤ leadership —— Leadership is very important for communicating the vision and encouraging the project team to work efficiently .
2. Project management information system 

Output ：

1. Change request 
2. Project management plan update 
① Resource management plan 
② Progress benchmark 
③ Cost basis 
3. Project file update 
① Problem log 
② Register of lessons learned 
③ Project team dispatch list 
4. Renewal of business environment factors 

a key ：
1、 conflict management —— retreat / avoid 、 to moderate / inclusive 、 compromise / Mediation 、 Force / command 、 cooperation / solve the problem . Here's the picture ：

Four 、 Management communication

（ One ） Communication management
Input ：

1. Project management plan 
① Resource management plan 
② Communication management plan 
③ Participation plan of interested parties 
2. Project documents 
① Change log 
② Problem log 
③ Register of lessons learned 
④ Quality report 
⑤ Risk Report 
⑥ Register of interested parties 
3. Work performance report —— Typical examples of job performance reports include status reports and progress reports .
4. Business environment factors 
5. Organizational process assets 

Tools & technology

1. Communication technology 
2. Communication methods 
3. Communication skills 
① Communication competence 
② feedback 
③ Nonverbal 
④ demonstration 
4. Project management information system 
5. Project report release 
6. Interpersonal and team skills 
① Listen actively 
② conflict management 
③ Cultural awareness 
④ Conference Management 
⑤ Interpersonal communication 
⑥ political consciousness 
7. meeting 

Output ：

1. Project communication record 
2. Project management plan update 
① Communication management plan 
② Participation plan of interested parties 
3. Project file update 
① Problem log 
② Register of lessons learned 
③ Project schedule 
④ Risk register 
⑤ Register of interested parties 
4. Organizational process asset update 

a key ：
1、 Project report release —— Project report publishing is the act of collecting and publishing project information . Project information should be released to a large number of interested parties . The appropriate level of project information release shall be adjusted for each interested party 、 Form and details .

5、 ... and 、 To manage risk

（ One ） Implement risk response
Input ：

1. Project management plan 
① Risk management plan 
2. Project documents 
① Register of lessons learned 
② Risk register 
③ Risk Report 
3. Organizational process assets 

Tools & technology

1. Expert judgment 
2. Interpersonal and team skills 
① influence —— Some risk response measures may be implemented by personnel outside the immediate project team , Or by people with other competitive needs . In this case , Project managers or personnel responsible for guiding the risk management process need to exert their influence .
3. Project management information system 

Output ：

1. Change request 
2. Project file update 
① Problem log 
② Register of lessons learned 
③ Project team dispatch list 
④ Risk register 
⑤ Risk Report 

a key ：
1、 The risk owner is very important , The risk owner tries to implement the countermeasures , To actively manage risks .

6、 ... and 、 Manage purchasing

（ One ） Implement procurement
Input ：

1. Project management plan 
① Scope management plan 
② Demand management plan 
③ Communication management plan 
④ Risk management plan 
⑤ Configuration management plan 
⑥ Cost basis 
2. Project documents 
① Register of lessons learned 
② Project schedule 
③ Requirements document 
④ Risk register 
⑤ Register of interested parties 
3. Purchasing documents —— Bidding documents 、 Purchase statement of work 、 Independent cost estimation 、 Supplier selection criteria 
4. Seller's proposal 
5. Business environment factors 
6. Organizational process assets 

Tools & technology

1. Expert judgment 
2. advertisement —— It is often possible to expand the existing list of potential sellers .
3. Bidder's meeting 
4. Data analysis 
① Proposal evaluation 
5. Interpersonal and team skills 
① negotiation 

Output ：

1. Selected seller 
2. agreement —— Procurement statement of work or major deliverables ; Termination clauses and alternative dispute resolution methods, etc .
3. Change request 
4. Project management plan update 
① Demand management plan 
② Quality management plan 
③ Communication management plan 
④ Risk management plan 
⑤ Procurement management plan 
⑥ Range reference 
⑦ Progress benchmark 
⑧ Cost basis 
5. Project file update 
① Register of lessons learned 
② Requirements document 
③ Demand tracking matrix 
④ Resource Calendar 
⑤ Risk register 
⑥ Register of interested parties 
6. Organizational process asset update 

a key ：
1、 Purchasing mainly involves selecting suppliers and signing agreements .
2、 Bidder's meeting —— The purpose is to ensure that all potential bidders have a clear and consistent understanding of the procurement requirements , And ensure that no bidder will receive special preferential treatment .
3、 The purchase statement of work will eventually become part of the agreement .
4、 negotiation —— The final wording of the document should reflect all the agreements reached by both parties . The negotiation shall be concluded by signing the contract documents or other formal agreements that can be executed by the buyer and the seller . The negotiation shall be led by the members of the procurement team who have the authority to sign the contract . The project manager and other members of the project management team can participate in the negotiation and provide necessary assistance .

7、 ... and 、 Managing stakeholders

（ One ） Managing stakeholder engagement
Input ：

1. Project management plan 
① Communication management plan 
② Risk management plan 
③ Participation plan of interested parties 
④ Change management plan 
2. Project documents 
① Change log 
② Problem log 
③ Register of lessons learned 
④ Register of interested parties 
3. Business environment factors 
4. Organizational process assets 

Tools & technology

1. Expert judgment 
2. Communication skills 
3. Interpersonal and team skills 
① conflict management 
② Cultural awareness 
③ negotiation 
④ Observe / conversation 
⑤ political consciousness 
4. The basic rule 
5. meeting 

Output ：

1. Change request 
2. Project management plan update 
① Communication management plan 
② Participation plan of interested parties 
3. Project file update 
① Change log 
② Problem log 
③ Register of lessons learned 
④ Register of interested parties 

a key ：
1、 Managing stakeholder engagement is about increasing support , The process of reducing objections .