What should I do if Windows 10 cannot connect to the printer?Solutions for not using the printer

In our usual office, we often need to use the printer to print documents.If you want to use the printer, you need to connect the computer to the printer first, but some Win10 users have encountered the situation that the printer cannot be connected. How to solve this situation?Let's take a look at the detailed operation method below!

Ghost Win10 64-bit latestOfficial Version

Situation 1: Printer driver problem

1. Open Run (Win+R), enter the devmgmt.msc command, and press OK or Enter to quickly open the Device Manager;

2. In the device manager window, in the printer queue, find and select the printer in question;

3. Right-click, in the menu item that opens, select Update Driver;

4. How do you search for drivers?There are separate automatic search for updated driver software (Windows will search your computer and the Internet for the latest driver software for your device, unless you have disabled this feature in the device installation settings) and Browse my computer for driversSoftware (find and install the driver software manually), if you have downloaded the driver, it is recommended to select the second option. If you do not download the latest driver from the printer's official website, you can choose to automatically search for the driver software;

5. For printer driver problems, you can also use a third-party driver tool (driver manager) to solve printer driver problems more simply and quickly.

Case 2: Unable to share the printer

1. Click the start menu in the lower left corner, and in the opened menu items, find and click the gear-shaped settings icon above the switch button;

2. Pressing the keyboard combination Win + i can also quickly open Windows settings, the search box can search for settings, or directly find and click the applications in the settings (uninstall, default applications, optional features);

3. In the application home page settings window, click Apps and Features on the left, and then click Programs and Features under the related settings on the right;

4. Path: In the All Controls - Programs and Features window, click on the left to enable or disable Windows features;

5. Windows function, enable or disable Windows function, if you want to enable a function, please select its check box.To turn off a feature, clear its check box.The filled box indicates that only part of the function is enabled, find and check the SMB 1.0/CIFS file sharing support, at this time we just need to wait for the completion.

Situation 3: The printer suddenly cannot be connected after the system update

1. Click the Start menu in the lower left corner, in the open menu item, find and expand the Windows system files, click to open the Control Panel, or press the Win + S key combination to open the search, search box, enter Control Panel,Then click and open the Control Panel application;

2. In the control panel window, switch to the category view mode, and then click the uninstall program under the program;

3. In the Programs and Features window, click View Installed Updates at the top left;

4. In the Installed Updates window, uninstall the update. To uninstall the update, select it from the list and click Uninstall or Change.At this time, the system will list the installed updates, right-click the update you want to delete, and then click Uninstall;

5. Try to uninstall and restart the patch on the shared host of the printer;

This solves the problem perfectly!

Users can also automatically check and fix problems by searching for [Printer Troubleshooting] in the lower left corner of the desktop, please try it.