当前位置:网站首页>[苹果开发者账号]06 转让开发者账号后,开发者年费自动续费问题
[苹果开发者账号]06 转让开发者账号后,开发者年费自动续费问题
2022-07-29 09:23:00 【joinclear】
前提:
2021年:
1)用户A是某公司的苹果开发者账号的持有人(绑定了用户A的AppleID)。
2)用户A开通了开发者账号年费(688元)的自动扣费功能。

3)用户A已经不是苹果开发者了。
2022年:
1)由于用户A从公司离职了,所以把用户A的苹果开发者账号转让给了用户B(绑定了用户B的AppleID)。
2)用户B变成为苹果开发者。
问题:
结果:扣了用户A年费688元,用户A已经不是苹果开发者了,不存在续费开发者账号了。用户B对应的苹果开发者账号也没有开通/续费成功。
原因:账号转让的功能,没有把用户A订阅的开发者账号业务转让给用户B。
由于用户A又开通了自动续费,所以到了续费时间,又自动扣了用户A688元,但用户B对应的苹果开发者账号并没有续费,但用户A这时候都已经不是苹果开发者了。
解决方法:
碰到这种情况,只能联系苹果客服处理。(挺麻烦的:要用户A、用户B和苹果客服,三方同时在线通过电话联系处理。)
我这联系后处理的流程为:
1)退款给用户A
2)用户B自己再去续费开发者账号
PS:苹果的建议是,转移账号的时候应该,用户A要去手动取消自动订阅功能。(我认为这是苹果的BUG,转移账号的时候,苹果应该要去提示这种情况的。)
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