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输入值“18-20000hz”错误,设置信息不完整,请选择单位
2022-06-11 20:27:00 【src2403】
问题:“使用软件复制一个宝贝失败了,反复打开软件来重新复制也还是不行, 电脑也重启试过了,还是不行,请问是什么原因呢?可以解决吗?”
其实,百分之九十九的宝贝上传失败是因为原宝贝有问题需要处理,所以复制上传失败了,因此,反复打开软件(或重启电脑)来多次重试复制宝贝,其实都是会得到一样的结果。后续大淘营经过跟进这位客户,得到了这个宝贝上传失败的详细错误提示:“{"models":{"globalMessage":{"type":"error"},"formError":{"catProp":{"itemMessage":{"p-154040604":{"message":[{"type":"error","code":"CHK_PROP_TAO_SIR_MEASURE_ERROR","msg":"输入值“18-20000hz”错误,设置信息不完整,请选择单位"}]}}}}}}”
下面来详细说一下失败的具体原因在哪里,以及这类问题的解决方法:
1、根据淘宝返回的错误提示“输入值“18-20000hz”错误”,复制原宝贝链接到浏览器中打开,找到“18-20000hz”这一输入值的位置,对应的类目属性是“频响范围”(见下图);

2、在千牛卖家中心后台手工发布这类宝贝,在类目属性中找到“频响范围”这一属性,可以发现后面的单位第一个字母是要求填大写,而原宝贝的的第一个字母却是小写(见下图),所以,在复制这个宝贝时就出现了“输入值“18-20000hz”错误,设置信息不完整,请选择单位”。

要解决这类问题,只需要在复制这个宝贝上传时,在下载配置的第二步,勾选“属性添加、删除、替换”这一选项,输入“=频响范围:18-20000hz==频响范围:18-20000Hz”(=指的是替换,==指的是替换为),然后点击保存配置并到下一步(见下图),再重新复制一次这个宝贝就可以上传到店铺了。

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