How to solve the problem that the page does not display the channel configuration after the EasyNVR is updated to (V5.3.0)?

EasyNVR is a video platform based on RTSP/Onvif protocol. It has software version and hardware version. The hardware version can be directly placed on site after configuration, and it can be powered on when used. It is compact and easy to deploy.The functions of the software and hardware versions are similar. They all have the functions of live video surveillance, video recording, video snapshot, cloud storage, playback and retrieval, and alarm, which can greatly meet the needs of users for video surveillance.

According to user feedback, the platform page does not display the channel configuration after using the latest version of EasyNVR (V5.3.0), as shown below:

Technical staff conducts troubleshooting as soon as feedback is received.

Judging from the feedback from users, the reason for the abnormality is that the administrator user used by the user in the old version is admin, but in the latest version of EasyNVR, the default administrator user is easynvr, resulting in confusion of permissions.cause the above problems to occur.

Technical staff find the part of user information in the xlsx table and change the default admin user to easynvr:

After the modification is completed, re-upload the form file, and the platform can resume normal use.

With the promotion of technological applications such as 5G, artificial intelligence, cloud computing, and big data, the security video surveillance industry has also ushered in the dual development opportunities of rapid development and pattern reshaping.We will also continue to upgrade platform functions to provide users with better video capability services to meet the growing user market demand and accelerate the development of video surveillance in the direction of intelligence.