Do you want to meet all the needs of customers

Whether to meet all the needs of customers

 

    To a project demand , Locate the construction personnel in a tunnel , But there are several preconditions . Due to the continuous construction on the site , Cannot install too many devices , Cannot deploy power and network cables . The part involving maps and personnel location involves sensitive information , You are not allowed to access the public network . Blasting is used in the excavation stage , The installed equipment must meet the explosion-proof requirements . Finally, the project budget is limited , Cost must be controlled .

Initially get the project requirements , In fact, it is the conventional positioning of tunnel personnel , But he has some preset conditions , This is the time , As a product provider , We need to analyze how to respond .

Because too many devices cannot be installed , Then you need to leave most of the work of the positioning function to the positioning tag carried by the personnel , So we recommend using inertial navigation technology . Because inertial navigation will produce errors with time and distance , Therefore, beacons need to be installed in the tunnel , Considering that there is no power cord , Then the beacon adopts Bluetooth Beacon. Because there is no network cable and you cannot access the public network , Then the location data transmission of the tag adopts Lora Pattern . Explosion proof requirements are well met .

Come here , On the technical level, it can almost satisfy users , But control the cost , Reduce cost , Under so many preset conditions , It's almost hard to do .

If you want to reduce costs , Then it is necessary to replace or even fake with low-cost things , If you do this , It is equivalent to that we are using extreme ways to meet the needs of users . So should we meet all the needs of our customers ？

Say first conclusion , Meeting the needs of users is a matter of course , We should try our best to meet the needs of users , Even if some requirements are incomprehensible or even ridiculous in our view , But since users spend money on our products , He is here to solve his own problems , It doesn't mean that we should follow our products to change their requirements , So I don't believe that the needs of customers can guide .

If you encounter something like the above , Almost most of the needs can be met , It's only one or two points , So should we use unconventional means to meet it ？ The answer is No , Since users trust us , Then we must tell the truth , You can't cheat users , Because once there is the first deception , Then when the user knows that we are lying to him , There is almost no possibility of cooperation in the future .

Even if users can't meet oneortwo of them because of us , Chose our peers , Don't regret , We are good at ourselves , Honestly tell users why not , Why can't we , Let users feel our sincerity , Keep users like this , One day in the future , When users have other needs , Will still negotiate with us .