Congratulations to splashtop for winning the 2022 it Europa "vertical application solution of the year" award

2022 year 5 month 19 Japan ,Splashtop Won the IT Europa Issued by the “ Annual vertical application solution ” prize . The award recognizes Splashtop And Peter Pane Restaurant group and Paniceus Systems .
Paniceus Systems Company use Splashtop Enterprise and AR Solutions to improve their remote support capabilities , Reduce their support for... In Germany and Austria 46 individual Peter Pane Travel expenses for restaurants . They therefore enhance the customer support experience , And the equipment downtime is reduced 50%, It has achieved the effect of reducing cost and increasing efficiency .
Splashtop Award winning remote support and augmented reality （AR） Solution , Enable enterprises to save costs and improve customer satisfaction .

More efficient IT Remote support ： Whether it's direct use Splashtop Remote support solutions , Or use Splashtop AR More intuitive guidance to field personnel ,IT Departments can greatly improve the efficiency of support , Improve the corresponding indicators ： Such as average processing time （AHT） And the first repair rate （FTFR）.
Reduce downtime of IOT devices ： When needed , Get unattended 24x7 access . Support Internet of things devices , Including mobile computers 、 Kiosks 、 Digital signage 、 sales office （POS） Systems and electronic recorders （ELD）.
Reduce travel times and costs ： Through interactive AR Tools , Technicians don't have to go to the site , It can directly guide the field staff to solve the problem .
“2022 year IT Europa Channel awards again include some new categories , To reflect how our industry has changed . We are glad to see Splashtop Become one of the many winners .” IT Europa The general manager Michael O’Brien say .

Every year, ,IT Europa Channel Award （ Formerly known as Europe IT& Software excellence award ） Recognize leading solution providers 、 supplier 、 Manage service providers （MSP）、 Value added distributors （VAR）、 Excellent performance of system integrators and distributors in European channels .
“ Can be rated as the vertical application solution of the year , It's really an honor for us .”Splashtop EMEA The general manager Alexander Draaijer say ：“ Peter Pane Application is a perfect example , Explain that technology can not only improve , And it can reshape the way we work and Trade , Regardless of the physical location . We thank IT Europa This special honor , And thank our customers Paniceus Systems Trust in our groundbreaking project .”
Splashtop Augmented reality remote support software , Make it easy for remote technicians to see and repair on-site technical problems faster , To reduce downtime and operating costs , Increase productivity and improve customer and employee satisfaction .Paniceus Systems and Peter Pane Is one of the first users to take advantage of this solution and the remote support of the Internet of things .
“ For us , The most important thing is to have a safe 、 intuitive 、 Easy to use solution .”Peter Pane In the restaurant IT supplier ,Paniceus Systems Of IT executive director Björn Runge say .“Splashtop It's very easy in every way ： Deploy 、 Make custom configuration . With Splashtop AR, I can support users virtually , Point out the item on the screen , And make comments in the shared video . This makes support easier . I would recommend... To anyone Splashtop.”

About Splashtop
Splashtop Is a leading provider of remote access and remote support solutions , Provide services for small and medium-sized enterprises and large enterprises , It involves all vertical fields in the world , Including media & entertainment 、 financial service 、 retail & The hotel 、 Transportation, etc .Splashtop Recently was TrustRadius grant “2022 Best product of the year ”, This award is based entirely on real customer feedback .