PM reports work like this, and the boss is willing to give you a raise

Do the project , Don't just work hard , Don't know how to report . Because if you wait until the leader asks you about the progress of the project , That means indirectly releasing a more serious signal ： It's too late . So how to effectively report up , Exceed leaders' expectations , Consider the following points ：

01

The purpose should be clear , Try to explain the purpose in one sentence

Small A say ：“ Today, I fed back the project situation to the leader. The leader said that he had understood the project situation clearly , After listening to me , Instead, I don't feel at ease , I don't dare to talk to the leaders anymore ”

I asked him , What is the purpose of your communication with leaders this time , He replied that he wanted to report what he knew to the leaders , Let the leaders know the actual situation of the project .

This is a mistake that most people tend to make when reporting or communicating ： The purpose is not clear . So how can you make your report or communication purpose clear ？ When reporting work , We can try to say the purpose of this report or communication in one sentence .

Even if we can clearly say what we want , Many times others may not be able to receive . Before reporting , You must first ask yourself to say the purpose of this report or communication in one sentence , It can be used at the same time 5W1H To verify the method .

Take the example above A For example , The purpose of communication he refined at the beginning is “ Feedback the actual situation of the project with the boss ”.

use 5why If it's verified , We can continue to ask “ Why should you give feedback to your boss about the actual situation of the project ？”

“ Because the boss wants to speed up the project for another week , But it's actually impossible ？” He replied. .

“ Why is it impossible to speed up the project for another week ？” We can continue to ask .

“ Because there is a major risk in this project that the boss is not aware of ”.

Come here , We can change the purpose of one sentence communication into ： Explain to the boss that there is a major risk , The progress of the project cannot be accelerated for another week . Take this communication purpose to report to the boss , The effect must be better than “ Find the boss to feed back the actual situation of the project ” Much better .

02

Let's start with the results , Streamlining process

No leader is willing to listen to you talk about hard work , It is more persuasive to present the results . When you get along with leaders , If you can't catch the attention of your superiors in a short time , The conversation is likely to be interrupted . report , It is necessary for leaders to understand from the beginning , What do you want him to do ？ In this way, he can think about your content around this point .

I suggest you say the result first , such as “ This month, the project progress reached xx, Lower than expected completion rate 20%, There are the following questions xx It needs your coordination ”. Say less about the process , such as “ I met the client , He told me. xxx”、“ notice xxx Many problems have arisen ”.

Yeah, you put a lot of effort into this project , There's a lot to say , But it's none of the leaders' business ？ Credit must be sold , But not now .

03

Open your mouth with the answer , Not with problems

A mistake that many people make easily ： Ask questions without thinking .

If you only tell the leader ： What is the current situation of the project , What to do next is to follow the boss' instructions . Guess what the leaders will think of you ？

Need to know , Asking questions is simple , Give constructive and even implementable suggestions to superiors , Is helping him focus on the problem 、 Guide thinking . Don't ask questions to leaders , But to report with the answers , What you can do is give him an executable result , That's what you value .

When reporting , You can prepare a lot of data to find the problem , Analyze and draw a conclusion , Finally, one or more decision-making opinions are formed , Then let the leaders choose .

If you can't solve it by yourself , You can also show your thoughts to your leaders , No leader will appreciate employees who don't think actively . In the work report , Try to give solutions to problems , Even if you can't solve it, you should also present the process of thinking .

such as ,“ The background and progress of this project is as follows , At the same time, I suggest 3 individual , Namely ABC, The reasons for this consideration are 1/2/3, That's my view , I wonder if you have any suggestions ？”

04

Think about the logical order of language when reporting

There is a legend , It was said that Zeng Guofan, a famous minister in the late Qing Dynasty, was encircling and suppressing the Taiping Heavenly Kingdom , Early operations are unfavorable , Has been losing the war .

The aide wrote in the memorial to Emperor Xianfeng prepared for him “… Repeatedly war and defeated …”, Zeng Guofan changed it to “… Often hurt often war …”. As a result, the Imperial Court saw it , Not only did they not punish them for their incompetence in fighting , On the contrary, the courage to defeat the army is commendable , Decree Award .

This “ Repeated defeats and defeats ” A very important truth has been revealed to us by the story of ： The same thing , If the logical order is organized differently , The revealed meaning is that there is a difference between heaven and earth . So what can we do to organize the content better ？

The core point is ： When we report , Follow the first step “ What does the other party want to hear ” To correct the content .

such as , Report to the boss that the progress of the project cannot be accelerated for one week , Can't say “ Boss , The project has risks , Therefore, the project progress cannot be accelerated ”, Because the project progress can not be accelerated is not what the boss wants to hear .

You have to put it another way , Let the boss know that you are actively supporting the project to speed up the progress of the week , It is just that there is an unavoidable risk in the process of propulsion .

Reference to the revised version is as follows ：“ Boss , I adjusted the implementation of the project as per one week of acceleration , There is a risk , Now there are two ways ： One is to invest more resources to try to reduce the risk , But the confidence is very low ; Second, maintain the original project schedule .”

This order of arrangement has a great influence , Like Zeng Guofan adjusted “ Defeat ” and “ war ” After the order of , The meaning is completely different .

Upward reporting is a long-term problem , Master correct reporting ideas and communication methods , We need to improve our comprehensive ability , If the above contents are fully considered in the report , I believe your reporting and communication effect will be improved .

-THE END-

​ source ：PM circle

author ： The ring

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