How to realize the digital transformation of the banking industry

The digital transformation of the banking industry It's in deep water , International relations are complicated 、 Against the backdrop of the changing economic environment at home and abroad and the impact of the COVID-19 , Users' consumption habits have changed 、 The demand for online business scenarios continues to expand , Insufficient marketing effectiveness 、 The requirements for domestic database replacement are constantly improving 、BI Business intelligence needs to be strengthened and other issues continue to highlight .

Among them, how to use digital means and remote service mode to complete non-contact services has become the most thorny problem , The original online channels such as mobile banking lack more intelligent means of collaboration and interaction , Unable to meet and support the ever-changing financial interaction scene .

For the current highly concerned by the banking industry , Pain points in the process of digital transformation 、 New application scenarios of audio and video capability platform 、 Hot topics such as exploration and innovation in the contactless service field in the form of new virtual interaction , Netease Yunxin invited the co-founder of love analysis & Chief analyst Publicize , And Netease Yunxin Head of the financial industry Wang Yien 、 Netease Yunxin financial industry product leader Guo Kejian discussed together , Start from the industry needs and application scenarios to discuss How can the banking industry take advantage of the audio and video capability platform to realize digital transformation and upgrading .

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