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What should we pay attention to when doing social media marketing? Here is the success secret of shopline sellers!
2022-07-04 19:41:00 【Salesmartly】
You should set a goal for everything , Then work towards your goal .Shopline Sellers should also do social media marketing ——
One .Shopline What goals should sellers achieve in social media marketing ?
1. Improve brand awareness .
Reach more people , Increase the likelihood that your brand will be seen by the right people . You can show the number / coverage 、 give the thumbs-up 、 Share 、 Mention or any other sign that someone has read your post to measure this .
2. Create demand for products .
Make people interested in your products through relevant inspiration or education , You can click through your website , Products added to cart , Or comments from interested customers / Message to judge .
3. Get leads and customers .
Refers to paying customers , Or at least someone you can promote sales through their email .
4. Build a network of partnerships .
Work with netizens or like-minded brands Online marketing Or joint marketing activities .
5. Cultivate loyal fans .
Cultivate a loyal audience willing to receive your message ; Don't exaggerate the number of your fans with fake or purchased fans . You need to build a real community , It consists of people who are interested in your product and are willing to promote your content or product to others . You can measure this by increasing or losing followers in a specific time , Or through your participation ( Divide the total number of participants by the number of followers ) To measure .
6. establish Social identity .
Getting customers / Positive comments or content generated by online celebrity , These comments or contents are of positive significance to your product , And may be used for other marketing work .
7. Provide customer service .
The existence of social media will make you face customers' problems 、 Complaints and inquiries . therefore , One of your goals is to support customers , Or lead it to another priority private channel . One way to measure this is by your response time to private messages .( for example , This will badge The form is displayed in your Facebook On the page .)
8. Become the thought leader of the target market .
Social media provides you with a voice , You can not only use it to participate in the dialogue , You can also turn them in the direction you think they should go , And build credibility around your products or services .
Everything you do should meet one or more of these goals , The ideas and new strategies you plan to test should be evaluated based on their potential to achieve these goals .
Two . How to better achieve social media marketing goals ?
Nowadays, there are more and more social media platforms , Management is very cumbersome . Although many independent station sellers have invested a lot of human, material and financial resources , The effect is still not satisfactory . There is a smart independent station operation plug-in that senior cross-border e-commerce operators all like called SaleSmartly, It is an independent station tool for Chinese sea customers , Including online chat 、 Customer Service Center 、 Marketing automation 、 Four modules of marketing data insight , Subscribe new customers to 、 Online sales 、 Secondary marketing gets through , Comprehensively improve the conversion rate of independent station customers . Statistics show that , The average customer complaint rate of the merchants used has decreased 50%, Income increase 30%, Improve customer service efficiency 100%, Reduce business operating costs 40%.
SaleSmartly Support multi-channel messages ((Facebook 、Messenger 、 Line 、 Instagram 、 Telegram 、 WhatsApp etc. ) Integrated unified reply , also AI Intelligent robot replies automatically , It greatly improves the execution efficiency of social media marketing .
SaleSmartly Official registration link :https://www.salesmartly.com/?source=CSDN-YXMJ704
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