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Read all the knowledge points about enterprise im in one article
2022-06-30 13:18:00 【51CTO】
This article introduces in detail about enterprise IM All the knowledge points of , Including what is enterprise IM, Why choose an enterprise IM, Enterprises IM How to choose , Select enterprise IM What are the benefits of .
What is an enterprise IM?
Enterprises IM( Instant Messaging) It refers to enterprise instant messaging , seeing the name of a thing one thinks of its function , It is a real-time communication tool for internal use . In a broad sense , Enterprises IM It is a tool service for communication and content management for enterprises , Enterprise employees can conduct real-time communication and enterprise content management between two or more people by installing instant messaging terminal software . The communication content can include website 、 written words 、 Interface 、 voice 、 Video and documents are sent to each other .
Why choose an enterprise IM?
Select enterprise IM The primary reason is that the enterprise IM Can be privatized , Higher confidentiality and security .
as everyone knows , Today, with the rapid development of economy , In order to get rid of the traditional working mode , More and more enterprises begin to transform . Apart from some enterprises in ordinary industries , It also includes many special industries , For example, government and enterprises , army , Schools and so on .
If it is an independent R & D or technology-based enterprise , Or enterprises that require high internal confidentiality , To protect the security of internal confidential information and data files , Prevent employees from inadvertently divulging company secrets in the process of communication , that , Be sure to choose an enterprise that can be privatized for deployment IM.
meanwhile , In order to facilitate the unified management of content within the enterprise , Send and receive documents , Audio and video conference, etc , Select enterprise IM It can prevent employees from wasting too much time on personal matters during working hours , Can greatly improve work efficiency .

Enterprises IM How to choose ?
Enterprises IM The most important point of the choice is to see whether it can be privatized . Of course , relatively speaking , Privatize the deployed enterprise IM The cost is slightly higher , But the effect is very obvious .
in addition , We need to ensure that the enterprise IM Safe and easy to use 、 Stable and reliable 、 Manageable 、 Scalable .
Select enterprise IM What are the benefits of ?
To achieve information IMWorks Instant messaging as an example , Let's take a look at choosing an enterprise IM What are the benefits .
One 、 Security
Enterprises IM Local deployment can be privatized , Safe and reliable , Data security .
Two 、 Three connections , Personnel and material linkage
Enterprises IM Fully connect people through the message engine 、 things 、 matter . Communication is the foundation of work coordination , However, the work scenario communication needs to be more deeply adapted to the needs of business collaboration .
3、 ... and 、 Four centers
Message center : Provide professional instant messaging capabilities and intelligence AI Customer service , Powerful message feedback mechanism , Communication is execution , Mission will reach .
Conference Center : Provide professional audio and video capabilities , Through self built server , Provide one-stop audio and Video Conference Center , Directly build the voice and video modules in the browser , There is no need to install any client or plug-in , You can immediately enter online communication through the browser .
Business Center : Break down barriers between business systems , And approved by one click 、 Unify to do 、 task management 、 Implementation of core functions such as schedule management .
Application Center : The ability of the collaborative work platform , The business system on the desktop of government and enterprise users can be quickly mobile , And integrated into the government enterprise application center .
Four 、 Personalized customization
Enterprises IM adopt API The interface has the ability to open and integrate external third-party systems , The interface is provided free of charge , Open front source , Government and enterprises can modify and develop on the platform by themselves , Let government and enterprises be autonomous and controllable ; Let customers have various third-party systems, such as :OA、 mail 、HR、CRM、ERP And so on IM in .
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