CIO's discussion and Analysis on the definition of high-performance it team

In order to become a member of a team with high trust and high performance , CIOs know , We should establish and cultivate a team that can constantly meet challenges and exceed goals , There is still much work to be done .

Recently obtained 2022 Chicago CIO of the year ORBIE The performance of the five CIOs of the award program for some high-performance teams , The distinctive quality of such a team , as well as IT How leaders can play their best in their team is analyzed and elaborated .

1. Create an environment for the team to release its potential

Abbott Laboratories, a global healthcare provider (Abbott) Vice president and CIO for business and technical services Sabina Ewing say ：“ High performing teams have been trying to become better and more efficient , And produce meaningful and quantifiable results . As a CIO , I find it important to be with smart people , Including people smarter than me . My role is like a coach of a professional sports team , Employees in different fields work in their specific positions , Infrastructure, for example 、 The Internet 、 department 、 Delivery department . And it is my responsibility to create an environment that allows them to give full play to their potential .

Besides , We can't always use external recruitment to improve performance , We must improve the skills of our existing employees , And build higher expectations . I always remind our team leader , Regardless of success or failure , We are all a complete team , No one can replace this .”

2. Make sure the team understands their motivation

American military vehicle manufacturer Oshkosh company (Oshkosh) Senior vice president and Chief Information Officer Anupam Khare say ：“ Every high-performance team usually has a strong goal behind it . Most teams know what needs to be accomplished , But few teams have a firm belief in their motivation . If you can emotionally connect team members with goals , Will be surprised at their potential .

We have a very firm goal , Is committed to providing vehicles and solutions to customers around the world . our IT So is the team , We make the most of our people by adopting new technology 、 The potential of assets and data . We will IT Team members are linked to the company's goals , Help them define their motivation , From automating daily work for business partners , To improve the normal operation time of the machine through predictive maintenance , And then to turn our data into valuable insights , To make better 、 Faster business decisions .

As CIO , Need to connect team members with strong goals , Today's technology can overcome almost any business challenge .IT Whether technology can help enterprises achieve performance breakthroughs is no longer a problem , This is a IT Where should departments focus their limited resources to achieve transformation . I encourage our team members to answer this question by looking for high impact areas with strong enthusiasm for the business . Combine work passion with correct technology , It can make the team achieve unprecedented achievements .”

3. Cultivate trust by encouraging open and honest dialogue

US medical waste and drug recycling management service provider Stericycle Executive vice president of the company 、 CFO and CIO Janet Zelenka say ：“ CIOs and their teams continue to face the challenges of complexity and rapidly changing business environments driven by technological opportunities and disruption . Although it is an important first step to create a high-performance team to let the right talents play the right role , But CIOs must also create a fair work environment that encourages collaborative relationships .

High performance teams are built on trust , All members will feel able to deal with challenges efficiently , And improve your ability . They are encouraged to use critical thinking skills , Look at the problem from multiple perspectives , And freely share alternatives , To promote finding the best solution in line with enterprise values and business priorities .

CIOs can accept challenges , Encourage open and honest discussions and personal conversations , To encourage a culture of trust and respect . By constructively breaking the status quo , CIOs can create an efficient 、 Goal oriented culture , Encourage creative thinking , Stimulate breakthrough ideas and innovative solutions .”

4. Step back , Let the team solve problems

Healthcare providers and service providers ATI Physical Therapy Chief information officer of the company Gus Oakes say ：“ Building a culture of trust and transparency requires discipline and patience . Although it is easy for CIOs to get involved and take control of the overall situation , But building trust requires guidance , Then leave space for employees to explore , Let them make mistakes 、 Learning and growing , And find the best answer . CIOs can step back and provide guidance and help , Instead of solving problems for them .

As IT The leader , It is intuitive for CIOs to step in and help their teams succeed , At the same time, it will be more effective to show patience and create space for them to solve problems . Combined with shared responsibility for the best results , Will create a model of long-term team success .”

5. Build a team that challenges leaders and thinks differently

Tokio Marine Highland Senior vice president and chief information officer of the company Kiran Achen Express ：“ High performance teams are driven by a thirst for knowledge 、 Self driven critical thinkers , They have entrepreneurial thinking , Strive to create lasting value for the enterprise . These teams bear the risk of knowing , With the mentality of rapid failure , Actively collaborate , Never shy away from asking for help .

This is my entry Tokio Marine Highland The team that the company is eager to build . I try to create a culture that accepts new ideas and keeps learning , This is a result oriented culture . To achieve this vision , I need to do more than just become a CIO , You also need to be an motivator 、 Agents of change 、 Remove obstacles , Let the team thrive , Meet new challenges , And exceed expectations . In the process of building this team , I am committed to finding those who show a sense of responsibility 、 Empowerment 、 creative spirit 、 Employees with initiative and pride . These are the values I believe in , I practice it every day , And constantly encourage the team .

In my submission , Today's CIOs must focus on creating an infectious culture , Let everyone thrive with the collective strength , Make up for personal weakness . To this end, we can build a team that can challenge leaders every day , And think in different ways , Move towards the ultimate goal .”