Sitelock nine FAQs

1. SiteLock What is it? ?

SiteLock It is a cloud based website security solution , Applicable to all types of websites . It can be injected as malware , Early detection and warning of common online threats such as robot attacks , While fully protecting the website from hackers and malware, it can also repair security vulnerabilities .

2. Which websites apply SiteLock?

CMS Website 、 Database driven websites 、 Host company &MSP、 E-commerce website 、 Personal site / Blogs, etc. can be used SiteLock.
SiteLock by WordPress、Woo Commerce、Drupal、Microsoft IIS、Custom Sites And other famous websites to provide security protection .

3. SiteLock How to protect website security ?

1. Scan and fix vulnerabilities
Use SQL Injection scan , Check all files and applications on the website ; And scan for malware 、 Spam scanning 、XSS（ Cross site script scanning ） And other ways to detect whether there is a virus on the website 、 Vulnerabilities and other cyber threats . If penetration is found , You will be notified immediately , And a list of infected pages will be displayed on your panel .
Attack the database and CMS The application is automatically patched .

2. Web A firewall
WAF Stop using “ Top ten malicious cyber threats ” The attack of ; Identify backdoor files and prevent attackers from accessing them ; Distinguish between legitimate visitors and automatic malicious visitors , Prohibit the latter from entering the website .

3. Automatically remove malware
adopt SiteLock Inside out scanning technology , Detect malware files and injected malware , Automatically delete Malware found on the website and in visible source code , To prevent further damage , And restore the website environment in real time .

4. Automatic website backup and CDN service
SiteLock Provide automatic backup services for websites of all sizes , Website owners can use FTP or SFTP Connect and schedule automatic backups , Without a remote database connection . meanwhile , All backup data is encrypted during transmission , And stored in a file that conforms to SOC2 and HIPAA In a secure data environment , Therefore, website owners can ensure that their data and business are secure .

SiteLock Have more than 40 A global network of data centers , Effectively reduce website latency , Help improve SEO ranking .

4. Installed SSL certificate , It also needs to be SiteLock Do you ？

These are two kinds of security , Resist different security threats .SSL Certificates protect data and sensitive information of enterprises or individuals , Between client and server 、 The communication between browser and server is encrypted . and SiteLock Is to protect the website database itself , Prevent hackers from invading or attacking the website files and databases of enterprises or individuals .

5. SiteLock Better than ordinary protection software ？

Strong initiative and Automation . First , It can all day 24 Hourly real-time scanning 、 testing 、 Identify various plug-ins , Loopholes, etc , Once malware is found 、 Virus or vulnerability threat ,SiteLock Alerts will be sent to you in a timely manner , So that you can take effective measures quickly . secondly ,SiteLock It can automatically delete malicious content in the website , And support automatic patching , Fix security holes . However, ordinary protection software generally only supports malware scanning and application scanning , Does not support SQL Injection scan , Nor can it automatically detect 、 distinguish 、 Fix website vulnerabilities .

6. SiteLock What is the trust badge ？

SiteLock Trust Seal It can also be called SiteLock badge , It is an image displayed on the website , It can assure users that your website is safe and free of malware . because SiteLock Perform all scans every day , therefore Trust Seal It will also be updated daily to indicate that the website has passed all scans .
Be careful ： Only if no problems are found during website scanning , Will show SiteLock Trust badge . If the scan fails , Site visitors will not be alerted to any problems .Trust Seal The last date that all scans passed will continue to be displayed ; If the website owner can't solve the problem ,SiteLock Will be removed from the site in a few days Trust Seal.
in addition , If you have completed business verification for the website , Determine the real existence of the enterprise ,Trust Seal Detailed information such as the telephone number and address of the enterprise will also be displayed in the .

7. How to install SiteLock？

SiteLock It's cloud based services , No installation is required , After buying , The agent configures... For your website SiteLock, It will automatically start scanning your website using basic scanning . If you need to use other advanced functions , Some other configurations can be made . Some common configurations are as follows ：
SMART—— Need to be in SiteLock Panel Settings FTP Details ; It can also be done through “ Security summary ” In section “ To configure SMART” Link to submit these details .
CDN—— Need to add CNAME Record .
A firewall —— You need to add... To the domain name A Record .

8. I can put SiteLock For multiple websites and / Or customers ?

Can not be . Every kind of... You buy SiteLock The security scheme will only protect one website . however , You can buy this product many times , To protect your multiple websites .

9. Buy SiteLock after , Can I have a refund ？

Sure . At home SiteLock Service providers have become a variety of information SiteLock All versions support 30 Days unconditional refund , If you buy SiteLock after , If you have any questions, you can also consult online customer service for help at any time .