Growth: IT Operations Trends Report

根据GartnerAnd iresearch data shows,2022年全球IT支出预计将达到4.5万亿美元,比2021年增长5.5%, 其中 CRM、ERP、云协作、ITOperations and so on are the largest of several track.全球ITOperations management market scale is about2191.1亿美元.

 
根据IDCAnd think tank research consulting data platform, such as public figures show,从2018年至2022年,全球ITOMIndustry market size will be8.58%Average annual compound growth rate of growth,预计到2022年ITOM市场规模将达392.98亿美元.其中,中国ITOM市场在2020-2023年的年复合增长率为10.7%,到2023年市场规模将达到165.7亿元.

在这背后,In addition to the industry as a whole scale growth,And product and market more reasons,第一：Overseas is heterogeneous product、Homogeneity of the market,Product has a rapid replication market environment.“Overseas companies have two rounds of growth dividend period,The first round is its technology dividend period,Through technology after polishing products,Quickly solve a country or an area in the customer problems with technical spot,Then get a fast pace.Second is the international expansion of do,And get part of growth.

第二：The whole stack monitoring system is a big customer service、One of the reasons to achieve high growth.The whole stack type monitoring system,The whole stack monitoring capacity are also win customers,One of the reasons to achieve high growth.

第三：New technology open a new market.现在基于云原生,The cloud resource control level of automation operations,Are the new market,And have the company began to incoming.

 需求稳定：中国ITOps compound growth rate 11.7%
艾瑞咨询数据显示,2021年中国IT服务将突破万亿大关,其中,ITOperational size of the market in2021年达到2941.2亿元,预计2023 年达到3236.4 亿元,2020-2023 年的年复合增长率为 11.7%.

中国ITOperational market is just need to、增量市场,This will not be outbreak、Capital trough and the change of external environment and change.

国内ITFor a growing percentage of operational requirements,主要有三方面：

第一：The core customers demand continues to grow.

目前,中国ITThe main customer group operations market,来自于金融、制造、能源、Government departments, etc,And with the national demand for industry transformation of digital and update,这几个行业的ITOperational demand continues to grow.

第二：政策持续利好.

In addition to the inherent demand,中国ITThe continuing growth of ops industry,Also the push for national policy and support.“十四五规划”、“东数西算”、信创、新基建,One after another from the top down“National action”Constantly promote the digital process of all walks of life,“数字中国”Construction of a series of policy,是ITOperational market the biggest source of confidence.

In the downturn in all walks of life are facing at present situation,ITOperations is the fastest recovery industry,Because there are a lot of domestic policies to promote,This is an opportunity for industry.

第三：Technology upgrades to open the new market situation.

In addition to the market demand and policies to promote,近年来,Industry as the amount of data in the explosive expansion,传统ITArchitecture system is difficult to meet the demand of large enterprise business,Represented by cloud native emerging technologies,Also in the upgrade from the underlying architecture,ITOperational market products and technology along with the change of the market also began to update,Create a new set of market demand.

“ ITOperations is very big and just need to market,Is also continuing the development of the market,Because of the cloud era、The advent of the era of open source,Based on traditional architecture beforeITOperations shall not apply to the,Now, new requirements are put forward based on cloud architecture.打个比方,Is the carriage before much more special,Now is much cars and electric vehicles,And the demand of the electric vehicle and management is different from traditional car sure.As we look at the universe,Now also didn't see the end of the universe,Because the universe is constantly expanding.”

IT系统架构升级、Application software diversity、Domestic alternative toIOEDriven by factors such as,IT运维复杂度提升,To operational data analysis andAITechnology as the core of intelligent operations fast growth,成为未来ITAn important driver of ops market.

Through the trough：两种主流模式

Trough hard though,但并不可怕.

很多人不知道,中国SaaSEntrepreneurship is the first born from the bottom.In the rounds of callable bull/bear contracts between conversion,Really decided to enterprise“长青”的,In essence or each enterprise's choice of development path or model.

从单一SaaS工具开始,To walk into the depths of the industry,ITOperational industry manufacturers mainstream mode is divided into two kinds of：

第一：从单点同质化的产品,To provide users with full life cycle of a full stackIT产品、一体化解决方案.

ITOperations in the future will be towards the integration、平台化.As enterprise systems grow,Increase from more than ten sets of dozens or even hundreds of sets of,Operational mode from the fragmentation of“Whoever construction operations”To use a set of online operations plan now.From the aspect of customer's needs,随着IT建设的推进,Customers in the past years gradually buy different products,These products are single point for the construction of the chimney,数据分散,Scenario is dispersed,They now need a more integrated solution”.

第二：Do only focus on a single product or track、做精.

随着行业的发展,The future company to the distance、Product fine.Domestic market is very fragmented stage,So no item the phase of the ceiling.As the doctor of the hospital also has a division of,Scarcity is a specialist,A bit not know everything ordinary doctor.

未来：Looking for identify trends in the uncertain world
“现在ITOperational industry is in a rapid development,估计3-5Years to mature and stable stage.”虽然中国ITOperational industry development by capital low impact,But according to market research found that,大家普遍认为ITOperational industry will be developed screw up.For the industry development trend of the future,There are four main views：第一：Based on the panoramic observability under the cloud native intelligence operations.Operational scenarios are very rich,But at the same time, the customer is more and more high to the requirement of operational,So should be implemented on a large scale intelligent.随着云原生的发展,The cloud data acquisition mode totally different from the traditional operational management,Traditional operational administrative zone lies between distinct,包括网络管理、系统管理、应用性能管理等.But in the cloud native application environment,These things should not be divided,But a panoramic observability intelligence operations,Is not simple to see which components,Based on the perspective of business,Put all the relevant factors caught a unified analysis together,做到“知其然,And to know the why.”
第二：The era of customer do subtraction.“Before we provide users with a number of operational products,The feeling of the user can also,经过5年之后,Many head customers think multifarious redundancy system and operational tools now,So now do subtraction.这也正体现出ITOperations from traditional operations into a unified operation,And the future will incorporate between virtual world and the physical world.”

第三：Human factors resulting in failure of the operations of such issues are gradually pay attention to.

The role of the existing operational software,主要还体现在‘监控’‘观察’‘分析’‘告警’‘定位’等方面.运维左移,是要“防止”故障发生.去年Facebook 出现DNS配置错误,Global service interruptions7小时,损失超过10亿美金.国内‘删库跑路’News also often appear in the circle of friends.据统计,有超过1/4System failure reason comes from artificial operation.Using the operational data and the corresponding rule base、The knowledge base to standardize operation,防止误操作,会有很大的市场.Ops moves to the right is to improve operational fault handling efficiency.Locate fault after returning,10Minutes to solve the problem with4小时解决问题,The difference is huge.How to do operations together,提升运维效率,Is the problem that the customer is very concerned about,There will be a large market space.Operational requirements is endless,We need to continue to find.

第四：A single productITOps entrepreneurial opportunities in reducing.

国内ITEvolution of ops industry in,例如AIOps（智能运维）Is in a more efficient and smart way to solveIT运维问题,Under the new opportunity is expected to run out of a few large even very large domestic enterprises.But at this point,New incoming enterprises may be more difficult,At present a lot of money resources has gradually focused on the industry enterprise head,And they still continued iteration in benchmarking customers on the key project of product、打磨团队,加上ToBField has brand and customer goo,New companies to enter,Take a long time after.