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Remote office experience sharing | community essay solicitation

2022-06-11 07:41:00 InfoQ

So far , It has become a tug of war . Enterprises face a dilemma , Return to work in case one case is not confirmed, the whole company will be isolated 、 No return to work ? How to live ...........
So telecommuting has become the standard configuration for most enterprises . Giant companies have chosen to postpone the resumption of work , Employees are at home remotely . Small and medium-sized enterprises only partially return to work , Most also rely on telecommuting .
All are telecommuting , Efficiency is a world of difference . The efficiency of some companies is not affected at all , For example, many top executives in the headlines came out to publicize , Team telecommuting efficiency lever .
Other enterprises ? Telecommuting is ideal 、 The reality is cruel ! The initial enthusiasm soon passed away , Over time, the efficiency of the team decreases .CEO Start to worry 、 The manager seems to have lost his soul all at once . The progress of the project is slow 、 The working state of employees is out of control !
Recently, many managers have complained , Remote management is too difficult ! And many practitioners are also complaining : Telecommuting is more tiring than working in a company ! In the company it's just 996 Now it is 007! A meeting in the company lasts only two hours 、 Now a meeting will be held all morning ! Most of the time is spent in meeting communication !
As an Internet veteran with many years of experience in remote team management , I have the following five suggestions for efficient remote office :
01
System improvement
If telecommuting still uses the normal working system , Efficiency must not be high . About the improvement of working system , Here are some suggestions :
First, establish a punch in system
Working in a company , Who is on time, who is late, who is not , Be clear at a glance . I want to fish ? No way ! But we do not know each other about telecommuting .
Working on time is crucial to team operations ! Why do you say that? ?
Because we can work together at the same time . Otherwise, there will be the problem of mutual jamming . About remote office clock out , Headlines play more tricks , Zhang Nan, President of Tiktok, said so :
In order to let the team members close at home , Not overwhelmed by work and loneliness , We also prepared different punch in themes every day , For example, on weekdays, we rotate the conference host to clock in seriously , And the weekend , We're fighting “ Cloud fitness security card ”. Today we have finished the long term 30 Minutes of “BodyJam” Clock in , A lot of exercise , Sweating a lot .
Clock in and play with a sense of ceremony ! It just opened the soul !
Of course , Clocking in is just the first step to getting everyone to work on time !
Establish an early meeting system
What do you do after you punch in ? A brief and clear morning meeting is needed , Each small team will hold a small meeting in groups . Don't take too long , A minute or two for one person .
Say what you want to do today 、 For what purpose 、 What's the problem? 、 What resources are needed !
Do not hold the morning meeting for a long time , Otherwise, it would be sacrificed in the morning . More importantly, it gives us a psychological hint : The day of efficiency begins !
Evening daily report system
Now that we have the morning meeting system , Why do we need the evening daily report system ?
It's simple , Now that everyone has made plans for a day's work , It is very important to check and recheck after work that day . This is also a starting point for managers , Advance the progress by repeating the order every day .
It is strongly recommended that , The daily report is open to all members of the team ! This is also a good way to quickly expose information transparency problems .
Suggestions for improvement of the meeting
The first suggestion is that if you can hold a video conference, don't hold a voice conference , The second point is that the team should use the online collaborative document tool together during the meeting , such as WIKI、 Graphite document . List the objectives and tasks before the meeting , Then modify it together .
Remember not to talk nonsense in remote meetings , Go straight to the subject and make a quick decision . Otherwise, it will be a teleconference all day long ! I wrote an article about how to have an efficient meeting , Part of the concept also fits the remote situation : Go to TMD Inefficient meetings .
02
Define team goals
Lack of face-to-face communication can easily lead to unclear team work objectives , This will lead to many unnecessary misunderstandings and conflicts .
People can be apart , But the hearts of the team should be together . One important thing about telecommuting is , Everyone should have a common goal , Be able to understand what value you are doing to achieve , So even if the team members are scattered all over the country , Can also work together to do things well .
To improve the efficiency of telecommuting, first define the team objectives , And let all members of the team know their goals ! Goals are very important !
Everyone has a unified understanding of what to do , Reach an agreement with each other , Establish common goals , This can reduce all kinds of communication resistance .
The team's goals are best aligned with SMART principle :
Specific: Team goals must be specific and not vague
Measurable: Team goals must be measurable
Attainable: Team goals must be achievable
Relevant: The team goal should have a strong correlation with the overall goal of the company
Time-Bound: Goals must have clear deadlines
Telecommuting , Management by objectives is particularly important !
Another management method has to be mentioned :OKR. I understand OKR There are several key points :
The goal focus is specific and measurable
The key indicators are set by the task executor and corrected jointly with the superior and subordinate
Data closed-loop inspection feedback key indicators , And make changes based on the feedback
Shorter evaluation cycle and change plan
OKR The courage of the objective management method is vividly reflected in the remote scene !O That is, the enterprise or team objectives , Is a way forward .KR It is the key achievement to measure whether the goal has been achieved . be based on OKR Derivative OKRs-E The management by objectives framework adds the concept of implementation under key results , Let the goal plan be implemented , It can be implemented .
In addition to emphasizing value ,OKR The objective management method itself 「 transparent 」 Properties also make telecommuting easier . The team members in the remote office mode have 「 Mystery 」, Who is doing what is far less easily known than in a work area .
OKR The objective management method emphasizes the openness and transparency of the objective plan ,OKR Must be visible to everyone on the management tool ! Who is responsible for what indicators , Who should do what to achieve the target , It is publicly visible throughout the plan , Dispel the mystery among people , Pull the distance between teams , Create a better collaboration model .
OKR It also emphasizes tracking feedback , This is also an indispensable point in the remote office mode . No follow-up feedback , Managers will not be able to control the progress of the work , Bring obstacles to the formulation of the next plan .
Telecommuting self-management is very important , Just right OKR It is also a self-management mode of thinking . It emphasizes communication and collaboration between teams , It is both a goal management tool , It is also a communication tool , adopt OKR The formulation and Review, Realize the self-management and efficient collaboration of employees .
Telecommuting should improve efficiency , Team goals should be clear ! If you have conditions, you might as well try OKR!
03
Goals are broken down into tasks
Telecommuting , Communication is a big problem . Then it is more important to break down the daily or weekly goals into tasks to be done !
All tasks after disassembly shall be recorded on the online tool :JIRA、WIKI、DOIM Will do . This facilitates mutual inspection , At the same time, all specific work can be transparent , Greatly reduce the difficulty of communication .
For example, the goal this month is to increase the registration rate 50%, As a team manager, you should break down this goal into tasks to be done this week 、 What tasks are you going to do today .
For example, today's task is to organize brainstorming among team members , Exhaustion can improve 50% All the ways . Then you need to narrow down the meeting , Decide which method to use , Finally, let the product technology schedule . These are the three tasks for today ! Take these tasks apart from your goals , Use online tools to record and advance .
Employees who lack the ability to disassemble goals , It is very difficult to communicate in a remote environment , It is easy to fall into the trap of inefficiency .
The training of disassembling goals into tasks can also improve their management ability . So to speak , Telecommuting gives many workers a once-in-a-lifetime opportunity to develop their management skills , Don't miss !
04
Collaboration tools should be used
Telecommuting should improve efficiency , Collaboration tools are essential !
Many teams, many companies , In peacetime, the combat effectiveness is strong 、 a lively dragon and an active tiger , But the cooperative means basically rely on roaring . Take the sales team for example , It's very obvious , Many e-marketing teams with explosive combat power basically stop when they meet the long-range killer !
however , The sales teams that use modern tools , Can still maintain combat effectiveness in the case of remote office ! For example, a company that is very popular recently : Who to learn from , It is said that the performance of the recent epidemic has soared 、 Human effect increases dramatically . Why? ? Because the sales team has been driven by technology !
Many offline companies , Enterprise wechat nails have never been used . The company group is all wechat group ! This is good , Not even a message unread reminder , Say a word , It's like a stone drowning in the sea , No one knows who has seen it or not !
Companies need to prepare online collaboration tools for employees , We should also focus on online training at the same time .
Communication and collaboration : nailing 、 Enterprise wechat is good , I'm still using wechat. Take the opportunity to change it , It can also be regarded as an improvement for the future .
Document collaboration class :WIKI、 Graphite documents are very useful , It can also be used as a tool to precipitate enterprise knowledge accumulation . what's more , With these tools, we can create all kinds of documents remotely , Such as product documentation 、 Technical interface documentation 、 Brainstorming pool . Increase the speed of information flow , Is to improve efficiency !
Resource transfer class : Baidu SkyDrive 、 build by oneself FTP、 A high-end point SVN They are all excellent . To use , The fruits of our labor can also be properly preserved .
Goal management tools :OKR Class's recommended headline flying book comes with its own tool ,TITA It's OK . I really don't want to spend money ,WIKI Just make do with it . Project advancement ,JIRA、TEAMBITION It's all pretty good . Telecommuting , Use these tools to target 、 Mission 、 By the time 、 Double disk node, etc , Present to everyone , Transparent and efficient .
This is the time , Technology is really productive !
05
For employees
Suggest
First four points , It is a suggestion to the company and the team . Finally, let's talk about personal suggestions .
The first point , Set the alarm clock to get up on time 、 Wash and rinse 、 Dress up
Do skills in dada children's English VP When , Because dada's headquarters is in Shanghai , Travel a lot . When I was on a business trip , Will work in the hotel . I always get up early , Wash and rinse 、 Dress up . This will help you get to work quickly .
Don't think pajamas are very comfortable , In this case, you can't get into the working state at all , The lazy little man in your heart will tell you : Just make do at home !
Have a sense of office ceremony !!!
Second point , Never in the bedroom 、 Sofa and other rest places for office
Work at home , The most important thing is to distinguish between rest and work . If you work in a resting place , You're probably going to get into a nap state soon , Can you do a good job in this way ?
The third point , The morning meeting will arrive on time , Listen carefully , High speed feedback
Work at home , The team leader Morning meetings are usually organized . This is the key point to improve efficiency , The morning meeting should be on time , High concentration in meetings , If there is any problem, give feedback and discuss it in time .
The important thing about telecommuting is to break down goals into tasks , Then go to check The completion of the task . Have a clear understanding of the tasks you undertake !
Fourth, , Write a good daily newspaper
Telecommuting companies generally require employees to write daily reports . Summarize every task you have done , Remember not to write a daily account , It is best to write down the difficulties in the work and how to solve them .
Writing a daily newspaper is a technical job , We must attach great importance to , Feedback from daily newspapers can also expose problems , It is more conducive to the work efficiency of the team .
Do the above four points , We believe that the efficiency of telecommuting can be guaranteed !
Write it at the end :
Change now ! Strong organizations can evolve and regenerate in a crisis , Instead, it is an evolutionary opportunity ! It is urgent to improve the efficiency of remote office , Working efficiently from home is crucial to economic recovery !
May the great motherland conquer the epidemic situation as soon as possible , I wish all enterprises can walk out of difficulties , Welcome spring !

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