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Lowcode: four ways to help transportation companies enhance supply chain management
2022-07-07 16:45:00 【InfoQ】
Transportation companies maintain the global supply chain and transport goods internationally , Transport fuel from the refinery , And then to deliver products to retail outlets . The package will be delivered to the consumer's home in the last kilometer , On the whole, the transportation industry can definitely be called the economic adhesive .
But this responsibility is usually accompanied by great pressure , Delivery delays are often caused by some reasons , At this point, transportation enterprises will also be in trouble , Especially for sea transportation , It will also lead to a shortage of containers . Therefore, transportation enterprises must be able to meet the expectations of online retailers such as e-commerce platforms , Fast delivery of goods , And this time can't be too long . If it takes too long or the transportation is slow , That may lead to some negative reports and “ The breath is fragrant ” Customers .
In this case , Weaving letters
Low code platform
Its features can help transportation companies improve visibility 、 Connect different systems and improve the efficiency of the whole operation , Help reduce the burden on transportation companies . Here is a brief introduction , Zhixin low code helps transportation companies reduce supply chain problems in four ways .
Low code improves transportation in supply chain management
1、 Improve visibility and connectivity
Many transportation enterprises often rely on many different systems , Including enterprise resource planning (ERP) System 、 Warehouse management system 、 Transportation management system , In some cases, even paper and pen . Although it helps to some extent , But these different systems put data in islands , Makes end-to-end visibility difficult .
The low code of Zhixin makes it easier to connect different technical solutions , Even if they lack modern API. It even allows you to connect to supplier and customer systems to share data , This may lead to increased revenue .
The visibility provided by Zhixin low code helps the team make decisions faster . for example , Suppose you build a solution to orchestrate driver management connected to an existing transportation management system , Allow the driver to sign in 、 Scheduling and real-time location updates . This allows the team to see if the driver is in danger of being late before assigning a new delivery , Real time communication of status changes such as return pickup , And identify other transportation partners to unload and deliver . If there is no central visibility , Team members may need to check multiple systems to complete this type of process .
2、 Improve customer communication
The customer service team is often understaffed . Let customers solve their problems through self-service options rather than phone and email , From finding information to updating the receiving information of the transportation team , Reduced this burden .
Zhixin low code platform, which provides multiple functions to help customers with self-service, is an ideal choice . The portal enables customers to find information about delivery status , And solve their own problems . Automation functions such as robots and business logic can automatically send notifications to customers when they miss scheduled deliveries . Combine these functions , The team can proactively inform the customer by email when the transportation may be delayed , Then let them track the delivery status through the portal .
3、 Find inefficient processes
Of course , It's best to reduce delivery delays and returns first , Because these will incur huge costs . Some delays are unavoidable , For example, when the driver is facing bad weather or the customer is unable to sign for the package . But it can reduce the bottleneck in the delivery process .
Process mining tools help find bottlenecks or deviations from the ideal process . for example , The log data may show that the driver spent too much time in several warehouses . This insight provides an opportunity to investigate what caused the delays at these sites , So that you can deploy new workflows to minimize delays .
for example , Due to availability problems in existing applications , These warehouses may have been transferred to paper-based systems . On this basis , Developers or consulting teams can quickly prototype and design new applications to solve these problems , To improve the adoption rate of users . With transportation costs soaring due to continued supply chain problems , Transportation companies can use low codes to simplify processes and reduce costs .
4、 Provide support to employees with mobility difficulties
Truck drivers travel long distances , Loading in warehouse , Unloading at destination . Freight employees must load and unload cargo containers . Warehouse staff spend time moving packages , Instead of sitting behind your desk . Provide mobile device support for these employees , Help them improve their daily work efficiency , This is critical to operations .
Looking for a platform , It can create mobile native applications out of the box , And ensure offline access in remote or hard to connect areas . for example , Transportation companies can deploy solutions , The last mile delivery driver is allowed to register and check out at the destination , Get a new task , And provide real-time route updates through a single application . Your application can integrate data from other systems , And make it available in the central mobile application — No additional development time is required . This will enable staff to instantly access the information they need to complete their work faster .
Why choose low code for supply chain management ?
As we mentioned earlier , Transportation companies are the glue of the world supply chain , But at present, the instability of the global supply chain and the development of consumer behavior , It often brings new pressure to these enterprises . Zhixin low code provides a complete solution to this pressure . As a powerful low code platform , Zhixin provides three abilities :
1、 It can accurately and quickly explore the inefficient processes of enterprises ;
2、 Workflow design that can continuously build powerful applications to orchestrate processes ;
3、 Automation that allows enterprises to operate as efficiently as possible , And these results happen to be a unified solution , It is suitable for transforming enterprises and delivering goods to customers faster .
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