Wisdom tooth technology announced that it had completed the round D financing of US $100million and had not obtained a valid patent yet

2 month 14 Japan , Integrated customer contact solution provider “ Wisdom tooth technology ” Announced a complete 1 Billion dollars D Round of funding , This round of financing is provided by Softbank vision fund 2 Period lead investment , Hillhead venture capital 、 Yunqi capital 、 Future asset follow-up investment , Index capital continues to act as the exclusive financial advisor .

According to BeiDuo finance and Economics , The full name of wisdom tooth technology is Beijing wisdom tooth Bochuang Technology Co., Ltd , Founded on 2014 year . Since its establishment , Wisdom tooth technology has completed several rounds of financing , Investment institutions include Zhenge funds 、IDG capital 、 Yunqi capital 、 Hillhouse capital, etc .

It's just 2020 year 4 month , Wisdom tooth technology once announced that it was invested by UFIDA 、 Yunqi capital followed the investment 2.1 One hundred million yuan C Round of funding .2021 year 4 month , Wisdom tooth technology once again won the leadership of Hillhouse venture capital 2 One hundred million yuan C+ Round of funding . Less than a year later , Once again recognized by capital .

According to the introduction , Wisdom tooth technology has been established since , Always rooted in the customer contact industry , Out of the development that attracts the attention of the industry “ The acceleration ”. Before this round of financing , Wisdom tooth technology has successfully created a cutting-edge intelligent integrated customer contact solution , Bright growth curve and completely constructed resources 、 operating 、 Competition barriers in multiple dimensions such as products and Technology .

today , Wisdom tooth technology SaaS The platform happens every year 4.5 A billion conversations , The number of concurrent persons is 90 ten thousand ; About... Are established every year 1.5 Billion phone calls , Every year, the number of requests from the front and back of the server reaches 6000 More than 100 million times , Text sent to customers per second 、 The throughput of voice into wisdom tooth server is up to 1.5G.

data display ,2020、2021 Domestic SaaS The company maintains a rapid growth trend , The average growth rate is 35.4%、37.2%. And wisdom tooth technology since 2014 Established in, it maintains an annual average 80% The above compound performance growth , Outperform the industry growth at a rate of more than twice .

Wisdom tooth technology CEO Xu Yi said , Wisdom tooth technology will implement the development strategy of integrated customer contact ： Increase investment in production and research and technological innovation , Continue to maintain the leading product technology ; Dig deeply into the needs of industry scenarios , Provide more targeted and competitive industry solutions ; Expand urban and industrial access , Develop marketing and delivery ecosystem , Better reach and serve customers .

In wisdom tooth technology co-founder and CTO Wu Linan seems , Essentially , Wisdom teeth provides enterprise customers with a complete set of customer contact solutions based on business understanding , Wisdom tooth technology research and development must point to whether it can bring value to customers at the business level . From this point of view , Combined business 、 Only technological innovation with scene landing is meaningful .

According to smart bud data , Wisdom tooth technology has applied for patents 17 Pieces of , Without authorization . Up to now , Pending patent of wisdom tooth technology 3 Pieces of , invalid 4 Pieces of . Among the invalid patents , involve “ A method of online customer service ”“ A way to chat with online customer service ”“ Intelligent response method and system ” etc. .