Intelligent operation and maintenance practice: banking business process and single transaction tracking

At present, most banks IT Departments have rich monitoring tools , Be able to monitor the basic service status of independent business systems . For business process monitoring requirements , Monitoring and analysis products in the existing market can only provide host granularity 、 Business process monitoring composed of key business systems , It cannot meet the requirements from the user side to the business side 、 The real needs of the whole link business processing process and the visual tracking analysis of a single transaction .

Cloud intelligence is based on business system logs and operation and maintenance monitoring data , combination AIOps Intelligent operation and maintenance scenarios , Create an overall solution for banking business processing process and user transaction tracking , Discover the performance bottlenecks and fault exceptions of business processing in real time , Ensure the continuity of banking business 、 Healthy and stable operation and best user service experience .

Solution

The business process and single transaction visual tracking scheme is oriented to different business systems experienced by different exchanges , Collect the log data of corresponding business applications in real time through the log data collector 、 Transfer to Kafka Message queue , Unified consumption by professional operation and maintenance database Kafka data , Perform data analysis and data processing , Stored in high-performance column database for storage and management .

Based on platform data , Through intelligent analysis and processing and algorithm call, realize the automatic construction of business process view 、 Visual analysis and application display . On this basis, based on the transaction flow of different users id, Realize the automatic association and visual tracking of the user's single business transaction , Timely discover the performance bottlenecks and faults in the process of business transaction processing , Notify relevant personnel to deal with it through the unified alarm platform .

The platform architecture

Case effect

Through access, including business system logs and other resource monitoring data , Based on the real-time big data analysis platform and intelligent analysis technology, the visual tracking analysis of business processing process is realized .

Single transaction chain tracking based on business monitoring log and transaction flow

Single transaction chain tracking based on business monitoring log and transaction flow （ Log details ）

Visual analysis of business process based on business monitoring log

Features and advantages

Continuity of core business services 、 Stable and efficient operation is a reliable guarantee for the continuous growth of banking business , It's also IT The core responsibilities and important missions of the Department . The business process and single transaction tracking scheme based on log monitoring data provide reliable technical solutions and means for the healthy and efficient operation of business .

• Access and processing of streaming log data

  • High performance 、 Horizontally expanded data access interface , Fast access to streaming data ;
  • Ultra high throughput and minimal response time , Data access can be queried ;
  • Support horizontal scaling according to the amount of data , Data processing power ： 30T/ God ,eps: 130 ten thousand / second .

• Intelligent algorithm platform

  • Based on the latest IT Architecture and AI algorithms , Have rich intelligent data analysis capabilities , Support to provide strong algorithm support capabilities for upper tier businesses ;
  • Maintain the access of intelligent algorithms 、 Intelligent scheduling , With high availability 、 High concurrent performance .

• Business and IT Fusion analysis

  • Based on log data and IT Resource monitoring data , Realize business and IT Correlation analysis of ;
  • Based on big data 、AI Technology drives continuous improvement and innovation in business operations .

Customer value

• Real time overall control of business operation , Visualize business processes , Find and deal with business process exceptions in time , Reduce business interruption time , Guarantee business services SLA;

• Real time perception of the real experience of user transactions , Discover potential performance bottlenecks in different links of business processing in time , Realize the continuous improvement of digital operation data-driven business processes and services ;

• Multi source data fusion processing and intelligent analysis , The root cause of the problem of tracking system in complex online environment , help IT And business departments to improve work efficiency .

Summary and Outlook

The intelligent analysis solution of business process and single transaction is based on AIOps Strategy , Integrate business, operation and maintenance big data and artificial intelligence analysis algorithm , Achieve in-depth insight into business operation processes and transaction services , Help enterprise managers fully control the business health . This scheme is non intrusive to the business system 、 generality 、 Intelligent 、 Real time visual analysis and other features , The same applies to securities 、 insurance 、 traffic 、 Manufacturing and other industries .

Open source benefits

Cloud intelligence has become an open source data visualization platform FlyFish . By configuring the data model, it provides users with hundreds of visual graphics components , Zero coding can achieve a cool visual large screen that meets your business needs . meanwhile , Flying fish also provides flexible expansion ability , Support component development 、 Customize the configuration of functions and global events , Facing complex demand scenarios can ensure efficient development and delivery .

Click the address link below , Welcome to FlyFish Like to send Star. Participate in component development , There are ten thousand yuan in cash waiting for you to get .

GitHub Address ： https://github.com/CloudWise-OpenSource/FlyFish

Gitee Address ：https://gitee.com/CloudWise/fly-fish

Super experience officer activities ：http://bbs.aiops.cloudwise.com/d/712-flyfish

Ten thousand yuan cash activities ：http://bbs.aiops.cloudwise.com/t/Activity