Why must we move from Devops to bizdevops?

In the era of digital economy , Digital transformation has become a common consensus and action of the society . More and more businesses are running on the digital base , Software system is becoming the value core and innovation engine of business innovation . Under this trend , The software industry is facing many new challenges and opportunities ： One side , The scale and complexity of software systems continue to grow under the Internet of things ; And on the other hand , The rapid change of business has raised the demand for software delivery efficiency ; The way software is built and delivered needs to be changed .

To solve the problem , Face the problem first . In order to better clarify the opportunities and challenges faced by the software industry under the turbulent wave of digital transformation ,6 month 29 Japan , Alibaba cloud cloud effectiveness and Alibaba cloud developer Evaluation Bureau column , Jointly invited InfoQ Vice president of the geek gang Fu Xiaoyan 、 Professor, School of software engineering, Nanjing University Zhang He 、Thoughtworks Head of global digital transformation Xiao ran 、 The earliest practitioner of lean product development in China He Mian （ Head of alicloud cloud efficiency solutions ）, Alibaba cloud senior technical expert Chen Xin （ Person in charge of cloud effect platform ） as well as Alibaba cloud Senior Product Expert Zhang Yu （ Cloud effect platform product architect ） common 6 A leader , Around Technological change under the tide of digital transformation Conducted in-depth discussion .

In a digital environment , How do people from all walks of life view the development of science and technology and the integration of industry and Technology ？

At present , The central bank focuses on improving the overall digitalization of the industry , At the same time, it also puts forward higher requirements ： It is hoped that the business system or business innovation can realize cross role 、 Free arrangement and combination across processes . This requirement is very high even for Internet enterprises , If traditional enterprises such as banks want to pass enterprise level projects , To improve the overall business and technical capabilities 、 Realize the integration of business and technology , It is even more difficult . therefore , Need some new methodology or tools to support .

At the beginning of the year , Issued by the China Banking and Insurance Regulatory Commission and the people's Bank of China 《 Guidance on the digital transformation of banking and insurance industry 》 It has been made clear that , In the digital age, we should “ Integration of industry and technology ”, meanwhile BizDevOps The word has also been written into the central bank 《 Financial science and technology development plan （2022-2025 year ）》 in . These two documents have put forward specific requirements and methods for the digital transformation of banks , It has become a reference for industry transformation .

The financial industry is naturally at the forefront of digitalization , Has enjoyed the digital dividend . however , Many other industries and industries still face challenges . such as , The emergence of production lines can enable enterprises to obtain both quality and efficiency , But at the expense of experience , Digital nature can solve this problem . If the acquisition of user requirements 、 Restore 、 Design 、 production 、 Delivery and service are supported by digitalization , It is possible to meet the user's personalized experience in the whole process .

We've seen , Many enterprises create unique experiences through digital technology , Create differentiated value . The real economy is gradually moving to an information-based world . future , All real economies should be digitized , even to the extent that In the future, all enterprises will become software enterprises . Any future business wants to be competitive , Must run on a digital base .

that , What is the engine of digitalization ？ It's software . What is the fuel of software ？ Is the data .

therefore , The whole digital transformation wave puts forward very high requirements for software development . How to end 、 Look at the whole link rather than just a single stage or a single product ？ How to build the most essential model , From the physical world to the digital world , And in turn affect the physical world ？ How to build a smooth, efficient and accurate delivery mode ？ These issues have become very important .

As a large digital economy , Alibaba has also experienced three stages in the development process of business and technology integration .

• The first stage , Ask for efficiency from technology . At that time , Enterprises are faced with how to automate technology , Realize the efficiency improvement of the technology itself ;
• The second stage , Not only to technology for efficiency , Also consider how technology can support the business more efficiently . therefore , The concept of the middle stage was put forward ;
• The third stage , These two years , Ali hopes that the top-level strategy can be smoothly conveyed to the business and technical teams , Pay special attention to the synergy of business and technology , Start discussing how to use methods and tools , The collaboration of technology and business forms a standardized practice .

The development tool itself is to help front-line students improve their happiness and efficiency . As a developer , The concern is how to focus and work efficiently 、 Develop and test efficiently , But more importantly , Make sure you do the right thing .

Now there is a trend ： There are fewer and fewer low-level R & D , The ways and habits of software development are changing .

Now? , Development is no longer a general tool , But as the business evolves .

Why must we start from DevOps trend BizDevOps？

As mentioned above , As an important part of accelerating the smart reengineering of financial services ,BizDevOps Become the core competence component of reshaping intelligent and efficient service processes . but BizDevOps It's not like starting a new business , It is DevOps Natural expansion of , From breaking IT The interior walls , To break IT The wall with business .

DevOps On 2009 Was proposed in , Mainly to break Dev And Ops Wall of . At that time, the wall was quite obvious .Dev The focus is on speed , Objects are code ,Ops Focus on stability , The object is the machine . The two goals are naturally contradictory , The departmental wall was built from this , It's certainly not good for IT Maximizing value .

2009 year , The second conference in the United States Velocity At the conference , come from Flickr The company's John Allspaw and Pauk Hammond Made a speech 《10+ Deploys Per Day: Dev and Ops Cooperation at Flickr》. In this speech ,Allspaw and Hammond In a role play way , It vividly shows all kinds of conflicts between development and operation and maintenance . There are many golden sentences in the speech , Such as “It's not my code, it's your machines!”, This is a profound reflection of Dev and Ops The status quo of the relationship . next , They also showed the development team （Dev And the operations team （Ops How to work together , Use tools to remove barriers between the two sides .

This speech is DevOps A landmark event in the course of development . It raises the right questions ： To deliver and realize value faster , We have to bridge the gap between development and operations , The solution is given ： To bridge the gap between development and operations , It needs to be in culture 、 A series of changes in tools and practices .

In today's environment , We are facing a new problem ： How to get through the business （Biz） And development, operation and maintenance （DevOps） The wall between , To better meet the challenges of the digital economy .

Take Ali for example , Today, Alibaba's middle office also faces two problems . The first is synergy , Alibaba Zhongtai itself is a large department , Large business lines and small business lines are transferred from the front desk to the middle desk with priority , But everyone thinks they are important , This is a typical large-scale enterprise collaboration problem . The second question is how not to let technology 、 The middle stage itself becomes a bottleneck . Ali hopes that the business can do its own technology , Such valuable ideas and innovations can get the fastest response .

“ Is your team business oriented or product oriented ？” Technical people don't want to be used as resources to do things , Instead, I hope to cooperate with the business to achieve business success . Actually , Business and technology should be symbiotic and cooperative .

In the retail and financial industries , This relationship is obvious . For example, the business of banks accounts for the vast majority , There are about 90%, If there is a business R & D integrated system , Technology can meet more business demands , Then the business can finish the work faster .

How to land BizDevOps？

DevOps The sport is not over yet , Still developing .DevOps There are many sports that can give BizDevOps Learn from .

First , Is to unify on the goal .DevOps For the sake of unity of purpose , Learn from lean management 、 Agile management 、 Kanban and other working methods , Get through the whole thing DevOps technological process , It produces a very good driver for management methods . secondly ,DevOps Found common ground between development and operation and maintenance . The focus is on applications , Application centered development , It has evolved into Alibaba and Microsoft OAM Model . therefore , There should be changes in ideas and methods , We should also use technical means to solve problems , This is what we need from DevOps Learning from sports .

that , What are the common goals of business and Technology ？ What are the common concerns in the process ？ A common goal 、 Common concerns , Effective technology or engineering practice , yes BizDevOps The key to landing .

First , Business 、DevOps Unite , Unity of language is very important . It is normal for business and technology to have walls , Because the business itself may be fragmented . Take the bank as an example , The standard of drawing varies from department to department , It is difficult to unify the language of business . First unify the language between businesses , And then IT Communicate in a unified language , Then unify data and business . From basic grammar to long-term proficiency in grammar , Set business standards 、 Data standards , The upstream and downstream enterprises of the industry have defined the standards , The integration of this process takes time .

For the software industry ,DevOps Represents the primary productive force , Data represents the means of production under the software .DevOps It has developed for many years , Relatively speaking, it is very mature , So it becomes a fast iteration 、 Trial and error experimental system . With this system already in place ,Biz We should make good use of this system .

Now? , You can put Biz Put it in DevOps front , You can also put Biz Put it in DevOps Back . This means that business is not done by patting the head , But with data validation .Biz、Dev、Ops These three words should not be on the same line , It should be a ring , After adding the production factor of data , We can create some business opportunities with the spirit of experimentation .

What we can do now is , reference DevOps Experience , There are tools to host best practices and methods , Solidify on the assembly line to help landing .

Some enterprises feel like they are doing it after a while DevOps Have practiced , In fact, we still have to pursue higher . Culturally address and change the way you work , It cannot be done in the short term , A more reasonable way is to train compound talents .DevOps Let developers understand testing ,DevSecOps Let developers understand security ,Biz After adding it , Developers also need to understand the business . Things can't be done in one step , Maybe in the interim , A better way is to combine production, education and research to cultivate compound talents .

Finally, I still want to emphasize ,BizDevOps The greatest opportunity lies in the demand itself , In building the digital ecology itself .

BizDevOps How to build our products ？

Tesla's Elon Musk It was said that ,“ Compared with making cars , The difficulty in designing this assembly line is its 100 times .” that , How can we make BizDevOps The assembly line of ？

Chen Xin, head of Alibaba cloud's cloud efficiency platform, mentioned , In the process of serving many cloud customers, I found , The science and technology department is concerned with DevOps There is a consensus , At the same time, I readily accept . For example, everyone will understand the integrated R & D operation and maintenance platform 、 Some concepts and statements about moving towards cloud primitiveness ,DevOps Our standards and methods are gradually converging to meet the needs of developers .

however , The business unit has not reached such a consensus at all . The current situation is only to solve the efficiency problem of the technical department , It is difficult to change the innovation efficiency of the business . If there is a tool that allows businesses to see the relationship between engineering activities and businesses , Then the business unit can make judgments and actions . Many enterprises have many tools to use , But there is no tool that can achieve the goal of digitalization .

make BizDevOps Tools have many difficulties . For example, there are many in the market DevOps Tools , But the enterprise will still rebuild a tool , Why? ？ Because the data model of each tool is not consistent . So think of Create a BizDevOps platform , First, ensure data consistency . We should keep abreast of some of the most basic concepts . At present, different people are interested in “ application ” The definition and understanding of , How to form a general specification ？

in addition ,DevOps Need different people to collaborate ,BizDevOps As a tool or platform , How to make multiple roles have a unified perspective , Avoid the inefficiency caused by transferring information about their own perspectives to each other , It's also very important . Besides , Tools do not change for change , Tools are used to solve problems , The tool itself cannot make assumptions about the state of the user , Must adapt to the user's state under various conditions . And R & D itself also needs to make digital transformation . Data will also be generated during research and development , Product R & D itself realizes digital transformation , To better support greater digital transformation .

As a whole ,BizDevOps In concept 、 technological process 、 How to standardize the method , The industry needs to work together , Jointly promote the implementation of products .

If BizDevOps It really has to happen , What will happen in the future ？

BizDevOps It will have a great impact on the speed and effectiveness of business innovation , Data will become basic knowledge , The distinction between business and development will also blur . There must be some business people willing to move closer to development . The advantages of developers' abstract analysis of problems will also bring a lot of value to business personnel .

In the future, the service will open the link from the user's perspective , Build essential cognitive and digital models . All business data , All data business . Business can transition to R & D in a more natural way . A person's career development direction can also have relatively large choices , There will also be some changes and innovations in talent training .

If BizDevOps It really happened , There may be various organizations outside the business function Will become the biggest bottleneck , other BU The decision-making process may have to be adjusted accordingly . future , Enterprises must follow BizDevOps Do transformation .

next step , How do we do ？

After in-depth discussion , Production, 6 Experts face challenges and opportunities in the times 、BizDevOps Importance and necessity 、 Reached a consensus on landing methods and methods . They want to surround BizDevOps Our discussion does not stop at this level , Instead, we can continue to start with the joint efforts of the industry, University and research circles , Push BizDevOps What really happened , Contribute to the reform of the software industry .

So after the round table ,6 The teachers jointly drafted a 《BizDevOps Action proposal 》 And jointly sign , This means that next , industry 、 academic 、 Research and other parties will carry out long-term cooperation and efforts , Jointly promote the transformation of software construction and delivery methods .

《BizDevOps Action proposal 》 The first page of the scanned document

《BizDevOps Action proposal 》 End page of scanned document

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