Technical experts from large factories: how can engineers improve their communication skills?

How to make one thing clear? I believe many people are confused and helpless , Especially on promotion occasions , When reporting upward or sharing on a large scale , I wish I could find a crack to drill in . We often comfort ourselves in this way , I am a practical technician , You don't need all that fancy stuff , My skill is more important than anything . Once I thought so too , The last thing that changed my mind was ： If you can't explain clearly, you probably can't think clearly , If you don't know how to lead more people to get results ？

So I summarized some skills about how to speak clearly , For your reference .

01

Less preset and more transposition

Aliware

In the process of speaking, the first trap is to be self-centered , In accordance with their own ideas . The essence of this phenomenon is to make a lot of presuppositions , Suppose that my audience is growing up in the same environment as me , The same professional background , The same mentality and purpose . But in fact, these assumptions are not tenable , This is also the root cause of confusion （ Don't sophisticate here by saying that the other party is unprofessional and doesn't understand , People can only change themselves to find ways to change ）.

Some specific suggestions on this point are as follows ：

• De specialization ： For example, if it is an acronym, add a bracket to write the original word , For example, a technical term becomes a brief description of a sentence .

• Bedding background ： The description of the background is a good way to pull everyone to the same level .

• In metaphors / The story ： It will be much better to use similar examples in life to roughly express the effect , It doesn't matter if it's not completely equivalent , This is the best way to give others a sense of body .

02

Find the location in the global

Aliware

Take a very simple example , When we introduce ourselves, do we add a "you are" XX What does the team do Meeting It's clearer than saying a name alone . In fact, this is the method of using the overall situation to highlight oneself . Many times when we talk about a concept or a thing, we often just talk about it itself , This will cause others to listen in the clouds . Once the key concepts are not clear , All your subsequent speeches may be in vain , Because the audience may not be able to keep up .

So if you want to make yourself clear, you have to talk about the overall situation , In the overall situation through their own role / Positioning and other methods to more clearly explain . As for the overall situation, what's the point , This can refer to such a method ： The content of the overall situation is that everyone has a certain degree of awareness .

for instance ： For example, we are going to introduce the global capital platform to the whole ant people , Then you must first talk about what the main business of international is .

03

Go from heaven to earth to match

Aliware

This is a little abstract , Take an example of a promotion question and answer ： The interviewer asked a question , Have you ever thought about how this platform will develop in the future ？ Many people will fall for this kind of problem , There are several situations ：

1、 Talk about the goal of the platform itself . For example, the planning of our platform is to XX Ability ,0 Faults and so on . This is a typical violation of the principle of finding a position in the overall situation , Obviously, how can you prove that your future plan is logical without going back to business ？

2、 Answer the business objectives first , Then let's talk about what our platform planning is to do XX Ability ,0  Trouble, etc . This is obviously much better , But still very floating . Why? , Because these are all conceptual things , A concept cannot be deduced , Otherwise, it is a pile of correct nonsense .

3、 It's a step further than the second , That is, to finish the second point , In combination with specific cases to undertake your XX Capacity building ,0 Trouble, etc . This is the skill that I mentioned to go from heaven to earth .

The specific skills to match heaven and earth can be refined into the following two aspects ：

1、 That is, the abstract concept is floating in the sky , The key point is three feet into the ground , This is called The combination of the abstract view of heaven and the supporting details of earth .

2、 It is also necessary to meet this principle in turn , When our interviewer asks a very detailed point , If we just talk about things, that's not good , We solved the details, which is Three feet into the ground , You have to Abstract elevation , Form more general principles and methodologies , This means that we can sum up and see similar problems , The representative has the ability to draw inferences from one instance .

The above two are the combination of heaven and earth , Those floating in the sky must catch the key and fall to the ground , What is thin to the bottom of the earth must be abstracted and lifted to the sky .

03

Multi dimensional and multi-level thinking

Aliware

As mentioned above, I believe it is generally not a problem , As long as you get up from the front line and enter the ground, there is no problem . But when it comes to heaven, it may not be a skill that everyone can master , In fact, what is the essence behind this ？ The essence is how to think structurally and systematically （ ha-ha , Maybe many people think this is PUA）. But there are also many methodologies for how to do it , I'll talk about the simplest method here , That is to look at multiple dimensions and talk about multiple levels . The most common is that when many people speak, they say that I will talk about three points , They are right , It's a reminder for me. I have to be systematic （ Of course, whether it is systematized in the end is not necessarily , But at least this direction is right ）.

multidimensional It means what aspects of a problem you consider , For example, the future development of the platform in the above example , There are many dimensions to consider , Business capability dimension , System stability dimension , Platform effectiveness dimension, etc . In fact, you can often summarize and reflect on these dimensions of consideration , It's always useful to accumulate .

multi-level The meaning of is to see whether the problem is deep enough , The easiest way is to ask a few more questions WHY, If you keep asking, you will find deeper problems .

04

Quantitative is not qualitative

Aliware

This is easier to understand , Qualitative will make people feel a strong sense of deception or not so true , The specific figures will make people feel more credible . You try to think , Several business figures can be revealed through dialogue with the business parties , Is it an instant feeling that they are in the same article . To do this, in addition to speaking before , The only way to do enough is to take the initiative to remember some business figures . I feel and get dividends , Naturally, it will make you more interested in remembering these .

 -END- 

How engineers grow ？

My column 《 Personal exponential growth 》

my 20 The growth methodology of senior executives in big factories in

Summarized into 25 Thinking models and skills

Receive large amount Coupon , Valid for a limited time

  Scan the qr code below , Just listen to it 1 Class  

▼

Remember to pay attention to @ Technology leadership

With me , Increase awareness and insight

↓↓↓