How to improve the operation efficiency of intra city distribution

In the fast-paced social life , People are often distracted by various things , They generally pursue a fast way of life , Intra city distribution is developed based on this living demand , The convenient life demand enables enterprises to find business opportunities , So how should the enterprise operate o2o What about the mall system ？

1、 Integrate own resources

Enterprises want to be city companions , You can't ignore the acquisition of local resources , To make a system work , Many resources must be added , Cell resources including cell users , There is also a primary source of goods 、 Supply chain management and its distribution resources , Naturally, some basic operation qualification certificates are also necessary , When businesses have this kind of, they can consider building a local distribution system that can consider their own needs .

2、 Check whether the service system is perfect

Enterprises do the same city distribution system , Need to have a perfect service system , With a perfect service system, we can see the overall ability of the company , Tools are needed to track the location of the deliveryman in real time , Make sure things arrive on time ; It is necessary to ensure the safety of customers' personal information and goods , Effectively reduce the loss rate and damage rate of goods , And detail Services , Good service is what every customer cares about , For example, you go shopping , What you are happy to see is their good service , This money will be worth it .

3、 Dispatcher training

Enterprises cannot do the same city distribution system without a key figure , It's the delivery clerk , The training of distribution personnel is also an important work of operating the local distribution system , The main two points are the quality and loyalty of the delivery staff , Details determine success or failure , The personal quality of distribution personnel will directly affect the operation and development of the whole team and even the whole company , So we should carry out systematic and professional training for distribution staff . Feelings are cultivated slowly , The same is true of employee loyalty , In addition, you should also care more about your employees in your life , Humanized company management system is the magic weapon to win , If you have a group of good soldiers who will follow you to the death , You don't go to success , providence will not forgive .

4、 Improve service efficiency

For the operation of the local distribution system , Efficiency is also one of the key points to determine customer satisfaction , According to the survey , commonly 30-60 Delivery time in minutes , Most people will be satisfied , exceed 1 Hours later, , Satisfaction will decrease . Intra city distribution should be done 10 Come within minutes ,1 Within hours , Special delivery .

The operation of intra city distribution system should be carried out according to the development strategy of the enterprise , One cannot do without the improvement of service , Good service and goods are the key to retain users in intra city distribution . If there are other doubts , You can communicate with us through private letters .