The highlight moment of operation and maintenance starts with intelligence

A wave of the times

The wave of development of informatization and big data,

Make many large-scale hospitals start informatization construction at the same time,

HIS, LIS, CIS, RIS, PACS, NIS, EMR, DRGS.....

The hospital's information system is superimposed and launched, and the infrastructure is also complicated.

Correspondingly, the requirements for system health and stability are increasing day by day,

The operation and maintenance department has 7*24 uninterrupted monitoring and inspection,

Including but not limited to network, server, database, middleware, storage, virtualization and big data, etc.,

Master all kinds of technical applications, and be able to operate and maintain flexibly and efficiently when necessary.

The pressure of operation and maintenance of the hospital lies in the requirement of high timeliness and high stability.

Therefore, the attitude of operation and maintenance must become active.Real-time data analysis, automatic correlation of abnormal detection, and many business systems. For key business systems, it is necessary to monitor the operating status and response time in detail, solve faults efficiently, and maintain healthy and stable business operations.....

You taste, you taste carefully...

The traditional operation and maintenance model that relies on human inspection, tuning, and troubleshooting is difficult to cope with the current complex and multi-cloud environment.

Business requirements can predict system risk failures and nip risks in the bud; alarms are pushed to relevant personnel within minutes, automatic inspections, regular reports, and process control.

The Lone Brave·  The operation and maintenance has changed from what it used to be.

Based on the needs of the hospital, we customize a one-stop intelligent operation and maintenance service plan.Real-time grasp of the system running status, early warning, rapid fault location and root cause diagnosis, and ensure the healthy and stable operation of the business system.

Highlights start with intelligence

①Proactive prevention, rapid warning, accurate positioning

Through intelligent detection of abnormal application performance,

Quickly troubleshoot, analyze and predict potential problems and risks,

Change from passive troubleshooting to active discovery,

Predict the risk in advance and prevent it before it happens,

Reduce the risk of business interruption and failure losses

②Automatic adjustment of thresholds, efficient operation and maintenance

Using machine learning algorithms,

Summarize the rules from massive operation and maintenance objects and indicator data,

Intelligent analysis and decision-making.

Automatic adjustment of thresholds, capacity planning, performance optimization,

Realize intelligent processing from fault discovery to fault handling.

Reduce operation and maintenance costs and improve operation and maintenance efficiency.

③Online monitoring, offline service closed loop

From hardware devices, operating systems, application components

Full stack monitoring to business applications.

moc experts are on duty 7*24 hours

The first time to respond to the work order generated by the abnormal event

Until the ticket is processed

Prevent major events and disasters and ensure system stability.

④Safety, safety, safety is the most important

The platform is linked with the TAS threat analysis system to provide unknown new network attack detection capable of detecting suspicious network threat behaviors from layer 4 to layer 7

The expert on-duty center actively monitors, proactively warns, and can start the treatment plan at the first time, deal with it in a timely and effective manner, and prevent enterprises from being attacked by APT,

Cyber ​​threats such as pit digging and ransomware damage important IT assets,

User benefits, faster and more stable

①Unified monitoring, better management effect

From decentralized manual maintenance to automated data collection and centralized and unified monitoring and management.The efficiency is doubled, and the management can see the operation status of all the hospital's business and IT resources, assisting the leadership to make quick decisions.

②Detect problems in advance to ensure business continuity

If there are abnormal situations, it can quickly locate, automatically warn, deal with hidden dangers in a timely manner, and provide 7*24 hours of on-duty service to avoid business impact due to failures.

③Data visualization, auxiliary management business

The current business status and historical data analysis are visually displayed in the form of visual charts, which are convenient for operation and maintenance personnel to manage and view, so that faults can be quickly and accurately located.

④Reduce operation and maintenance pressure

Intelligent and efficient risk early warning, quick positioning and resolution, saving a lot of time for analysis and investigation, and reducing the work pressure of operation and maintenance personnel.