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Four common problems of e-commerce sellers' refund and cash return, with solutions
2022-07-05 12:49:00 【QQ541645121】
When e-commerce sellers return money , The following four common problems are as follows :
One 、 Fund safety
① Fans repeatedly submit refund information
② Customer service falsely takes others' orders to refund
Two 、 The title problem
① High frequency transfer caused wechat to be blocked by mistake
② The concentration of sensitive information leads to the accidental blocking of wechat
3、 ... and 、 The efficiency problem
① Return due to mistake 、 Missing returns and other refund errors affect efficiency
② The slow speed of refund leads to complaints and blocking, which affects efficiency
③ Cumbersome financial reconciliation affects efficiency
④ Too many people and stores link operation form registration information Affect efficiency
Four 、 The efficiency problem
Bank big data monitoring , There is killing by mistake , Many customers have reported that their bank cards have been wrongly frozen
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