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Four common problems of e-commerce sellers' refund and cash return, with solutions

2022-07-05 12:49:00 QQ541645121

When e-commerce sellers return money , The following four common problems are as follows :

One 、 Fund safety

Fans repeatedly submit refund information

② Customer service falsely takes others' orders to refund

Two 、 The title problem

① High frequency transfer caused wechat to be blocked by mistake

② The concentration of sensitive information leads to the accidental blocking of wechat

 

3、 ... and 、 The efficiency problem

① Return due to mistake 、 Missing returns and other refund errors affect efficiency

② The slow speed of refund leads to complaints and blocking, which affects efficiency

③ Cumbersome financial reconciliation affects efficiency

④ Too many people and stores link operation form registration information Affect efficiency

  Four 、 The efficiency problem     

  Bank big data monitoring , There is killing by mistake , Many customers have reported that their bank cards have been wrongly frozen

 

 

 

 

                 

 

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