Billions of IT operations in the market, the product by strength to speak

市场走向成熟,Start by focusing on product performance.云计算兴起后,ITThe operation and maintenance market has become a cake that cannot be ignored.

Because it undertakes the upstream and downstream of the business system,一荣俱荣,一损俱损.

have such a strong connection,The capital market began to cultivate new star enterprises,一时间AIOps、DevOps、SecOps、DevSecOps相关业务的初创企业层出不穷,行业蓬勃发展.

01 

The heat recedes,理性回归

长久以来,大家对于ITThe focus of the operation and maintenance market is the expected heat of capital.

And today we stand in the user's perspective,Go back to the product market.

根据艾瑞预测数据显示,2021年国内IT服务突破万亿大关,其中IT运维市场规模达2941.2亿元,公开资料显示,中国IT运维市场规模增长在当下依旧维持迅猛态势,其预计2023年达到3236.4亿元,2020-2023年的年复合增长率为11.7%.

对于ToB的市场,Whether the product can bring user value firmly for a long time,This is the core that determines the popularity of the capital market.与此同时,中国的IT运维厂商也在强势崛起.

in terms of user experience,成本、流程、Efficiency is the core element.

随着数字化建设深入,The base of core users is constantly expanding.政策方面,利好政策不断推动.The product is in the market competition,Continuous improvement of functions,Market hardening,Already have a certain foundation.市场对IT运维市场的关注、应用、预期都在回归理性.

02

产品市场,

要讲“效果”的

通俗来讲,当市场回归理性,It means that the market education has been initially completed,用户Already have someIT运维的认知.

Users pay more and more attention to the service capabilities of application scenarios,The market reverses the technical development of the original factory.产品Only in scene and功能证明自己的使用价值,才有发展空间.

它考验着IT运维厂商,在面对不同体量、不同行业、不同数字化建设水准的客户提出的一体化、个性化需求时,能够迅速给予足够专业、全面的长期解决需求的能力,这足以刷掉一批IT运维服务商.

很多本土企业在发展中,在不同阶段构建了各种类型的监控平台,各自分化的系统无法形成有机的结合,出现问题往往难以寻到起因,做到针对性解决,这要求IT运维服务商需要具备“一体化”运维的能力.

除此之外,各个行业的经营流程并不相同,有些环节是某一行业的特有场景,通用型的解决方案并不能完美解决某企业足够个性化的需求,使得IT运维厂商提供的产品或解决方案需要与业务完美切合.

还有,不同体量、不同数字化建设水平的企业,他们对于IT运维厂商提供的解决方案,在易用性和对业务体量的匹配度上的需求也有极大差异,这对IT运维厂商具备足够丰富且易上手的产品矩阵有一定要求.

Markets are complex多变的,要想服务好客户,就必须克服这样的复杂度.

在遇见问题的时候,逃避是没用的,解决问题才是关键.

Land market service,通过SaaS多租户和KA定制Two modes are deployed to meet the needs of different customers,确保从中小企业用户到KA用户对于易用性、对业务体量的匹配度的要求,做到产品力上的提升.

No matter what kind of service,LinkSLA都Focus on the standardization of the application layer and the construction of the underlying infrastructure scalability,确保能满足客户的个性化需求之外,也尽可能减少交付周期.

另一方面,LinkSLA注重服务,即通过人员+流程+工具“三驾马车”实现从IT运维的规划,到服务支撑,完成价值实现.Bring different volumes、不同场景、不同数字化建设水准的客户,在IT运维服务管理能力的全方位提升.

03

深耕市场

做Good service upgrade

深耕市场,在“需求升级”的大背景下,持续服务好客户,不断提升技术力和产品力是必要条件.

毕竟技术力和产品力就是“根”,“根”都立不好,如何去保障自身具备长期解决客户需求的能力,推动IT运维行业加速发展呢？

坚持学习、改变、User first value concept,LinkSLAFocus on product strength、技术力的提升.

不断提高The advantage of understanding the operation and maintenance needs of various industries,打磨产品.

技术力方面,随着企业上云、做转型的动作越来越多的情况下,IT产业也面临包括系统架构复杂化、运维数据多维化、用户需求多样化等现状.

这也要求了运维技术需要进一步升级,从传统的手动运维,向自动化、智能化方向发展.而要想做到这些,IT运维厂商就要在数据处理、应用以及AI算法上有所成绩.

LinkSLACooperate with the leading artificial intelligence team of Professor Zhou Zhihua from Nanjing University,Predict the trend、异常检测算法、Log clustering analysis, etcAIOpsGreat achievements have been made in the field.提高50%的运维效率,误报、Fewer missed and repeated reports95%以上.

通过机器学习算法,Solve the system state that cannot be reached manually,第一时间发现问题,解决隐患.

在异常检测方面,May be based on historical data,Automatically adjust the threshold.Determine whether the current device is in an abnormal state.Reduce the complexity of rule configuration,减少误报,降低干扰.

The advantage of trend forecasting is that,提前发现异常,Notify the user to deal with it as soon as possible,Provides more troubleshooting buffers,Avoid failure events.

Can serve users in different industries,如医疗、金融、通信、企事业单位等.