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User experience index system
2022-07-06 03:36:00 【Embedded workplace】
Based on years of in-depth research in the field of user perception in the industry and the development of relevant standards , The industry has generally established a user experience evaluation index system . The evaluation index system is composed of three layers from users to business to network , That is, the QoE->KQI->KPI The three-level index model of is as follows: chart :
The top level is the user experience index (QoE).QoE It is an objective measure of user experience , Used to describe users' feelings about business and services . although
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