User experience index system

Based on years of in-depth research in the field of user perception in the industry and the development of relevant standards , The industry has generally established a user experience evaluation index system . The evaluation index system is composed of three layers from users to business to network , That is, the QoE->KQI->KPI The three-level index model of is as follows: chart :

The top level is the user experience index （QoE）.QoE It is an objective measure of user experience , Used to describe users' feelings about business and services . although