Brand · consultation standardization

# Qige's personal brand . consulting

Today, I had a consultation with my comrades in arms , Some thoughts on the standardization of consultation .

① In advance , Determine the form of consultation

First of all, we need to define the form of this consultation

If it is a formal consultation , Then he has to fill out the consultation form , Focus on solving problems

If it is ice breaking consulting , The key is to understand each other

If it is a problem-solving consultation , You need to agree on the theme of the meeting , Solve one problem at a time

② Progress in the matter , Clarify the problem that the customer wants to solve

01 Use the customer's language

Because sometimes customers don't understand some professional terms you say , You said nothing , He also has no sense of body

02 According to your own consulting style , Guide questions or give suggestions

Each consulting teacher has a different style , Students are also different , I need to according to the actual situation , Follow your own style

Don't be biased by the topic of students , And customers who need more clarification , What exactly does he want to solve ？

③ No recovery, no growth

The resumption is a continuous inspection , A feedback from customers is that it can help you iterate the consulting method , At the same time, it can also improve the ability of consulting and problem solving

# Thank every partner who sincerely offers advice